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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
979 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 979 reviews
April 25, 2026
Garrett was great! Welcoming and efficient, would recommend him to anyone! Thank you very much Welcoming and efficient, would recommend him to anyone! Thank you very much More
by curtisfulcher
Verified Customer
April 23, 2026
Mercedes-Benz of Salt Lake City is exceptional. I've purchased 2 vehicles here, and both times the experience was superb. They go above and beyond. After hours deal close and vehicle pickup for one I've purchased 2 vehicles here, and both times the experience was superb. They go above and beyond. After hours deal close and vehicle pickup for one, and full fair market trade in values on both cars. One car was brand new, and the other was a four year old certified pre-owned. The pre-owned car was below book value, and the new car was MSRP. More
by rickclimer
Employees Worked With
Ramona Buciuta
April 19, 2026
Our first time buying a car online. Eric was super patient with our questions. He sent us some videos to answer our specific questions, and to do a virtual walk through of the car - b Eric was super patient with our questions. He sent us some videos to answer our specific questions, and to do a virtual walk through of the car - being very thorough and candid with this used car. Great service all around. More
by Nancy
April 17, 2026
They kept me updated and provided good information The communication was great regarding my vehicle communication was great regarding my vehicle More
by kate26
April 15, 2026
Everything went smoothly. Communication was abundant and clear. Quite was provided promptly. Braiden made sure I had a loaner vehicle while mine was being serviced. Communication was abundant and clear. Quite was provided promptly. Braiden made sure I had a loaner vehicle while mine was being serviced. More
by sunniehodge
April 15, 2026
I received good service and my car was ready to be picked up when I returned. up when I returned. More
by lpwardle
Employees Worked With
April 15, 2026
Vivian has to be one of the best in the entire Mercedes organization. I’ve dealt with several Mercedes dealers in my lifetime and nobody has ever been better or equal to Vivian. organization. I’ve dealt with several Mercedes dealers in my lifetime and nobody has ever been better or equal to Vivian. More
by BOYDHENDRICKSON
Employees Worked With
April 08, 2026
The team made it easy to purchase a new car, and all of the personalized features were explained. Help with initial setup was excellent! the personalized features were explained. Help with initial setup was excellent! More
by orthoman
