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Ken Garff Mesquite Ford

Mesquite , NV

4.6
218 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff Mesquite Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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76 Auto Mall Circle

Mesquite , NV

89027

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Showing 218 reviews

January 31, 2026

So accommodating, friendly all their staff. Provided u-bed service. Waiting room is comfortable. Coffee, water. T.V while waiting. More

by teddie_evans
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Brian
Mar 20, 2026 -

Ken Garff Mesquite Ford responded

Thank you so much for your kind review! Please don't hesitate to reach out if there's anything we can help with!

January 30, 2026

Brian Mickelson, service advisor, is always polite and helpful. The dealership is always clean and inviting. More

by mestes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 20, 2026 -

Ken Garff Mesquite Ford responded

We're so glad to hear that Brian took great care of you and your vehicle. Thank you so much for your review!

January 29, 2026

We had a great experience and would highly recommend Ken Garff to others,. We were in a bind to find a new truck and they help us so much. More

by kcarbone0402
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Leavitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fausto Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Ken Garff Mesquite Ford responded

Thank you so much for taking the time to leave a review! Please don't hesitate to reach out if there's anything we can help with!

January 29, 2026

Nice, clean, organized dealership with fast and educated staff. I will most definitely go back for my next vehicle. More

by rodsnelling1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Leavitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Augustus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fausto Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Ken Garff Mesquite Ford responded

Thank you so much for your kind review! Please don't hesitate to reach out if there's anything we can help with!

January 29, 2026

TC is always a pleasure to work with. He explains the work and how things will proceed during the service visit. Driving down to Mesquite to have work done, easy process to drop vehicle o More

by lyle.storey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TC Morgan
Mar 20, 2026 -

Ken Garff Mesquite Ford responded

Thank you for your review! It's great to hear that TC and the rest of our team took good care of you and your car!

January 27, 2026

Service department is not good. Truck has broken front shock when I bought it. Brought in and set for 3 hours, they said it was a non ford shock and would have to order one. Call More

by jpennington53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Feb 04, 2026 -

Ken Garff Mesquite Ford responded

Hello, I'm sorry to hear about your frustrations with your broken front shock. Please contact me so we can discuss this further and I can help. Thank you! Austin Szatlocky, Mesquite Ford Store Manager austins@kengarff.com

January 27, 2026

Doesn’t return phone calls, does not inform customer of delay in service. Was given bad information by Aly Lemieux. Took 3 hours to change oil and check battery. Had to make 3 trips to get problems solv More

by carolkkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aly Lemieux
Feb 04, 2026 -

Ken Garff Mesquite Ford responded

Hi Carol, I'm sorry to hear about this and the inconvenience and would like to help. Please contact me and I will help, thank you! Austin Szatlocky, Mesquite Ford Store Manager austins@kengarff.com

Feb 10, 2026 -

carolkkelly responded

The issue with my battery has been resolved. Your service representative needs to return calls and not give out misinformation. I would suggest that she have some training in customer relations. I have dealt with Mesquite Ford since 2008 and have always been satisfied until this last contact. Thank you

January 26, 2026

The staff was friendly and addressed all of my concerns. I was there for a Ford recall issue. More

by Mike Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly LeMieux
Mar 20, 2026 -

Ken Garff Mesquite Ford responded

Thank you so much for your kind review! Please don't hesitate to reach out if there's anything we can help with!

January 26, 2026

Very pleased with the service that is provided and very helpful with concerns. They have my business More

by lakdak50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Szatlocky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Leavitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Ken Garff Mesquite Ford responded

Thank you so much for coming to us; we're so glad to hear our team took great care of you and your vehicle!

January 26, 2026

They took advantage of our situation and completed costly unnecessary repairs without being willing to listen to our concerns and try less expensive diagnostic processes first, which in the end was the corre More

by corynn.sheen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Feb 04, 2026 -

Ken Garff Mesquite Ford responded

Hello Corynn, I'm sorry to hear about this and appreciate your review. If you would like to discuss this further, please contact me, thank you. Austin Szatlocky, Mesquite Ford Store Manager austins@kengarff.com

Feb 21, 2026 -

corynn.sheen responded

Hello Austin. I’ve tried reaching out to Mesquite Ford 2 times now about this issue. I will forward you my correspondence.

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