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Ken Garff Mesquite Ford

Mesquite , NV

Overview
Employees
Reviews
Vehicles
4.6
218 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff Mesquite Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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76 Auto Mall Circle

Mesquite , NV

89027

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Showing 218 reviews

January 07, 2026

Although the part was order and was received, I was taken back by the expense to install it. I feel someone should have made me aware of the labor expense. More

by bobault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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Jan 12, 2026 -

Ken Garff Mesquite Ford responded

Thank you for your review; we strive to provide full transparency and are sorry if we fell short here. Please contact us and we can discuss this further; thank you! Austin Szatlocky, Mesquite Ford Store Manager austins@kengarff.com

January 07, 2026

Shop manager (Mike) did an excellent job of determining the problem with my vehicle and explaining what to be aware of going forward. More

by randyweaver354
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
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January 06, 2026

Everyone was awesome. I appreciate all of their help! We love our new ford explorer. More

by paige.franks13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Leavitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Augustus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 05, 2026

My two recallls took 3 hours to complete but pleased with my service advisor and the dealership More

by waiteforme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alt Lemieux
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January 05, 2026

Good service, however I waited about 2 and a half hours for an oil change. More

by mbensondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 12, 2026 -

Ken Garff Mesquite Ford responded

Thank you for your review! I'm glad to hear that our service team took good care of you and your vehicle, but I'm sorry to hear your wait was this long. I appreciate the feedback and will be passing it along to our team so we can work on this. Thank you! Austin Szatlocky, Mesquite Ford Store Manager austins@kengarff.com

January 03, 2026

Great service was able to make the appt the next day for my recall fix, the only drawback is that they provide soda but if you spent more than 2 hours you might think about having some snacks for those that More

by dummyup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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January 02, 2026

Great. Ordered what we wanted, had a walk about, made changes, and ordered just what we wanted. Completed earlier than expected. Looks fantastic. Thank you. More

by mandmj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Leavitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2026

Tyler was compitent, and very helpful with this whole process. When an issue came up about transferring the p/u bed cover from the old truck to new one he quickly got it resolved. This was not a deal b More

by jhbraden3853
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Leavitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Augustus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2026

Still waiting to get broken front strut replaced checking to reschedule if parts arrived. Victor and Tyler’s were great and easy to work with. More

by jpennington53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Augustus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2026

Clean area for waiting while vehicle is serviced but it is a bit too small. It’s a minimal problem. It is well equipped with hot and cold drinks. More

by djbesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian M.
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