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Ken Garff Mesquite Ford
Mesquite , NV
162 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff Mesquite Ford. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 162 reviews
January 27, 2026
Service department is not good. Truck has broken front shock when I bought it. Brought in and set for 3 hours, they said it was a non ford shock and would have to order one. Call Truck has broken front shock when I bought it. Brought in and set for 3 hours, they said it was a non ford shock and would have to order one. Called 2 weeks later and had not ordered then they said it was a ford shock. So brought back in at 8 as was told, called at 12 and they had not started on it, finally got it changed. I asked them to also check the rear shocks because I heard rattling, they didn’t check. I ordered new rear shocks and changed myself I didn’t want to set in mesquite all day again, I live in St. George. More
by jpennington53
Verified CustomerEmployees Worked With
Service department
January 26, 2026
Very pleased with the service that is provided and very helpful with concerns. They have my business helpful with concerns. They have my business More
by lakdak50
January 26, 2026
They took advantage of our situation and completed costly unnecessary repairs without being willing to listen to our concerns and try less expensive diagnostic processes first, which in the end was the corre unnecessary repairs without being willing to listen to our concerns and try less expensive diagnostic processes first, which in the end was the correct repair. More
by corynn.sheen
Employees Worked With
Service department
January 21, 2026
Dealership did it's job. Carfax was honest, free and matched the vehicles VIN. Trnsparent. Carfax was honest, free and matched the vehicles VIN. Trnsparent. More
by dowtwo
January 20, 2026
The Car Dealer ship I ever worked with Top Notch Staff ! When I picked up my car the RT headlight was out Ur Service Fix it the next Day 👍 When I picked up my car the RT headlight was out Ur Service Fix it the next Day 👍 More
by larrylwillisjr
January 20, 2026
They took there time, explained everything, never pushy or rushed. Pleasant experience! Dave Heath is a good guy to work with, cares about you every step of the way!! or rushed. Pleasant experience! Dave Heath is a good guy to work with, cares about you every step of the way!! More
by mdcope60
January 20, 2026
Fausto was awesome! He was great at answering all my questions, spent three different days with me allowing me to drive several vehicles. I did net feel pressured whic He was great at answering all my questions, spent three different days with me allowing me to drive several vehicles. I did net feel pressured which helped me feel comfortable and more willing to purchase in Mesquite rather than Salt lake. I highly recommend working with Fausto! More
by csstauffer7
January 20, 2026
I scheduled my appointment for 3:15 forgetting about the time change. I arrived almost two hours early but they were able to get me in early and out of there quickly. time change. I arrived almost two hours early but they were able to get me in early and out of there quickly. More
by bjh2026
Employees Worked With
January 20, 2026
good job thank you for the work. keep it up thanks again very much. i'll be in touch keep it up thanks again very much. i'll be in touch More
by THORSE1
