Ken Garff St. George Ford

Great Service My husband and I had a terrific experience at Ken Garff. We worked with Stacy Eaton who was attentive, kind and went out of his way to make sure our q My husband and I had a terrific experience at Ken Garff. We worked with Stacy Eaton who was attentive, kind and went out of his way to make sure our questions were answered and needs met. We also worked with Chad Nyborg who was very knowledgeable about the financing and more than helpful. Terrific Experience! More

Happy Thanksgiving So Greatful!!!! The day before Thanksgiving we were headed to Beaver Utah for a camping trip. We have a f350 pulling a toyhauler, our check engine light came on and w The day before Thanksgiving we were headed to Beaver Utah for a camping trip. We have a f350 pulling a toyhauler, our check engine light came on and we were losing power. We stopped at Ken Graff Ford and was met by Jason in the Service department with a smile. We told him what was going on and theyou accommodated us right away. They said the wait would be 5 hours no more then 2 hours later they said our truck was ready. We are so thankful for Jason and Dave who helped and worked on our truck. This is by far the best service experience we have ever had. Happy Thanksgiving to the team of Ken Graff Ford!!! More

Ricky did an amazing job! I went in seeking a quote to price shop, my plan was to search the west coast. Ken Graff wasted no time getting me the price I wanted and more car tha I went in seeking a quote to price shop, my plan was to search the west coast. Ken Graff wasted no time getting me the price I wanted and more car than I set out for. The salesman Ricky, worked for me and not the dealer during the transaction. It gets better too, when I went to sign the deal the rate went down 1% to just 0.9%. I would go find Ricky Chastain if looking for a new Ford. Make sure to use the senior finance guy too. More

Totally Met My Needs From the moment I submitted an inquiry online, the staff of Ken Garff St. George Ford were responsive without being pushy or intrusive. When I visited From the moment I submitted an inquiry online, the staff of Ken Garff St. George Ford were responsive without being pushy or intrusive. When I visited the store I was treated with respect and listened to. My salesperson, Andy Leclair, showed me what they had in their inventory, listened to my interests, and then worked with the staff to find the vehicle I was after through another dealer. They secured that vehicle and had it delivered quickly. They never bound me to anything...It was never a "hard sell", I ended up getting the vehicle I wanted at what I think was a very fair price. (I'd actually looked at a similar vehicle at a Las Vegas dealership and was quoted a price thousands of dollars more than what Ken Garff was able to get me into it for!) I have no hesitation in recommending Ken Garff St, George Ford to anyone who wants a positive car/truck buying experience. More

Compassionate savings After my wife passed away I needed to sell a handicap equipped van. Salesman Chad Shepherd showed me a way to trade it for a new car and save more th After my wife passed away I needed to sell a handicap equipped van. Salesman Chad Shepherd showed me a way to trade it for a new car and save more than $2700 in sales tax. Finding every discount he could, he matched the price of a new car with the trade in value of the van eliminating the need to pay any sales tax. This was a difficult deal but Chad kept smiling and saying don't worry I'll make it work. Thank you Chad. More

Sale was fast and friendly The worst part of buying a new car that I hate is the financing. This usually takes hours. This was a very fast and courteous transaction. The worst part of buying a new car that I hate is the financing. This usually takes hours. This was a very fast and courteous transaction. More

Great Experience I spotted a used truck while driving by one day. Armando Porras assisted me. I appreciate the extra time he took with me to test the vehicle both on I spotted a used truck while driving by one day. Armando Porras assisted me. I appreciate the extra time he took with me to test the vehicle both on the freeway, and taking it on a 4-wheel drive dirt road. He really was knowledgeable about the used truck and also on all the new trucks and the amazing features they now have I had a great experience, trusted Armando and I'm now a happy owner of a used truck. More

Dishonest and Poor Record Keeping I have had mostly positive experiences with the ford house now it has come time for service. Early after I bought my for escape I Started having issue I have had mostly positive experiences with the ford house now it has come time for service. Early after I bought my for escape I Started having issues with a check engine light. I took it in for warranty service and was told it was a small vacuum leak. To small to identify and find, so we just reset your light. overtime I've had it in for service, not often as I do most of my own basic maintenance, they have been very kind and reset the light, complimentary. Now the rub, they never recorded the complimentary reset of the light today my car quit in the middle of the road, Same issue now just worse but lucky for them now its not under warranty, and this little leak that was to small for them to find is going to cost me $300 dollars to repair; and conveniently for them they didn't record the many other times they just reset the service engine light. As a business owner customer satisfaction is paramount I cannot even imagine treating a client like this. I MAY use a Ford dealership again for service work but it will never be ST GEORGE Ford. K Frei More