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Ken Garff Toyota Cheyenne

Cheyenne, WY

4.2
332 Reviews
We are Ken Garff Toyota Cheyenne. You might expect a car company’s top priority to be cars, but not at Ken Garff Toyota Cheyenne. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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2200 Westland Rd

Cheyenne, WY

82001

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Showing 332 reviews

November 26, 2016

Service Had some work done on my suburban and the customer service was great, was done in a timely manner! THANK you for the great customer service! More

by Desarae Prinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Josh Mcgurn
Nov 29, 2016 -

Ken Garff Toyota Cheyenne responded

Thanks for taking the time to leave us a review Desarae. Josh and Seth work hard to make sure that every customer leaves completely satisfied with their service experience. We hope to see you in again for your vehicle's regularly scheduled maintenance!

November 24, 2016

Yet another reason to be thankful We are in Cheyenne, WY (from Columbia, MO) visiting our kids in the Air Force for Thanksgiving. While driving, we experienced an ear-piercing, metal- More

by Bruce Jones
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Josh Mcgurn
Nov 25, 2016 -

Ken Garff Toyota Cheyenne responded

Thank you for taking the time to leave us a review. We know how frustrating it can be to experience car trouble while traveling, especially over the holidays! Josh and Seth were more than happy to help out and get you back to your family to enjoy the holidays.

November 21, 2016

A 'Look' Changed to 'a Purchase!' We came to Spradley Barr just to 'look' and perhaps purchase a vehicle we needed. Christin came to us, we described what we wanted and then Christin More

by Donald Syvanen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Elder, Cristin Sevchuk
Nov 25, 2016 -

Ken Garff Toyota Cheyenne responded

Donald, thank you for taking the time to leave us such a great review. Cristin was thrilled to have been able to find you the perfect vehicle. Our sales staff work hard to make sure that each customer has their unique needs met. Rob is one of the best in the business and he takes pride in being able to make the financial aspect of car buying a smooth process. Don't forget to bring your vehicle in for its regularly scheduled maintenance!

November 21, 2016

I'll be back to this dealership I had a problem with a prior service that was done on my 2008 f250 and wasn't happy but Josh and Seth made this better . Thank you for making this rig More

by theresa61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Josh Mcgurn
Nov 25, 2016 -

Ken Garff Toyota Cheyenne responded

Thank you for taking the time to leave us a review, Theresa. We truly appreciate you giving us the opportunity to make things right. We hope to see you back in our award winning service department for any future vehicle needs you may have!

November 06, 2016

Good experience buying 17 Toyota Camry Brandon D. Was our salesman and was very helpful at the time of the sale and since then when we have had tech questions. We have owned several Camrys More

by Camry17Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Brandon Dominy
Nov 08, 2016 -

Ken Garff Toyota Cheyenne responded

We're so glad that Brandon was able to get you into another Camry and has continued to help you understand the ins and outs of it. Our sales staff makes it a goal to be there every step of the way for our customers. Don't forget to bring your Camry in for regularly scheduled maintenance to keep it running smoothly!

November 04, 2016

60,000 miles service Competed work while I waited and done in a very short time frame considering the amount work to be done. Warren was very friendly and courteous. More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Collins
Nov 08, 2016 -

Ken Garff Toyota Cheyenne responded

Thanks for taking the time to leave us a review, Robin. We're so glad that our service department was able to get you and your vehicle taken care of in a reasonable amount of time. Warren works hard to provide excellent customer and he's thrilled to hear that he accomplished just that.

November 02, 2016

Oil Change Warren was real friendly and helpful. they changed my oil & filter and saw that something needed changed. I was pleased with the work. I was very pl More

by Shirleyo03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Collens
Nov 08, 2016 -

Ken Garff Toyota Cheyenne responded

Thanks for taking the time to leave us a review, Shirley. Our award winning service department strives to provide top notch customer service and the very best mechanical work on your vehicle to keep it running smoothly. We hope you will think of us for any future vehicle needs.

November 02, 2016

Gretchen was amazing Despite several set backs with the service department, Gretchen kept us informed and worked with us to make sure the vehicle was fixed to our satisfac More

by customer
Friendliness
Recommend Dealer
No
Employees Worked With
Gretchen Sailors
Nov 08, 2016 -

Ken Garff Toyota Cheyenne responded

Thank you for taking the time to let us know about your experience here at Spradley Barr Motors. We strive to provide the best in customer service and we're glad to hear that Gretchen was able to do just that for you. We hope you will think of us for any future vehicle needs.

October 25, 2016

Very friendly atmosphere All of the people I had the pleasure of dealing with in my recent purchase were not only friendly, but also very knowledgeable and accommodating. More

by Lori88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Bob Morman, John Levengood
Oct 28, 2016 -

Ken Garff Toyota Cheyenne responded

Thanks for taking the time to let us know how you enjoyed your recent car buying experience! We're so glad that John was able to get you into the perfect vehicle. Our sales staff work hard to meet the unique needs of each of our customers and we love hearing about it when we are successful. Glad to hear that your Tacoma is still running smoothly! Don't forget to bring your new vehicle in for regularly scheduled maintenance so that it can have an equally long life!

October 25, 2016

Great experience We've purchased several vehicles from spradley Barr and always have a great experience. John was very helpful and made sure we got a vehicle that met More

by Tina P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brown, John Levengood
Oct 25, 2016 -

Ken Garff Toyota Cheyenne responded

Thanks for taking the time to let us know how well we did, Tina. It is our goal to provide excellent customer service and Travis and John work hard to make sure that every customer leaves with the perfect vehicle. Don't forget to bring your new vehicle in to our award winning service department for its regularly scheduled maintenance. See you in 5,000 miles!

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