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Ken Garff Toyota Cheyenne

Cheyenne, WY

4.0
334 Reviews
We are Ken Garff Toyota Cheyenne. You might expect a car company’s top priority to be cars, but not at Ken Garff Toyota Cheyenne. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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2200 Westland Rd

Cheyenne, WY

82001

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Showing 334 reviews

April 30, 2016

Worst Experience EVER I financed a car for them in 2012 and I loved the service so I decided to go back. I found a vehicle that I really wanted and inquired about it. I was More

by NotAgain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kline Growens and a sales manager (short guy with brown hair), Jennifer Levengood
Apr 30, 2016 -

Ken Garff Toyota Cheyenne responded

We apologize for any misunderstanding with our staff and Management yesterday on your visit. We value your business and certainly welcome a chance to improve on your experience. Credit approval and down payment requirements are based on individual credit criteria. Matching this criteria to a vehicle and terms sometimes is challenging. We regret not meeting your expectations and remain diligent to continuous improvement. Best Regards, Spradley Barr Motors

April 18, 2016

Great experience, great car! I had the most wonderful experience working with Brandon and Travis! They didn't waste my time, they made everything so easy and they weren't just try More

by Laurenlavaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Brandon Dominy
March 26, 2016

Wonderful! Brandon D. and Travis B. were friendly, courteous, informative. They worked hard to get my deal done. It was a pleasure working with them. True Profes More

by stephanie chappell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Brandon Dominy, Lisa Wilson
March 26, 2016

Customer Service I recently leased a Toyota Prius from Spradley Barr and the whole experience was a good one. But the service did not stop there. On Saturday morning More

by John Hillabolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mormon
February 22, 2016

Stopped by for an oil change When entering the service shop I was immediately and graciously greeted by the assistant service manger Zack Stewart. Zack offered me help with decidi More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Stewart
February 15, 2016

Greatest Salesperson I just have to let people know how well I was treated by Jordan Martin and Kevin Harris at Spradley Barr, Cheyenne, WY. They really worked hard to ma More

by dancer428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Martin/Excellent, Kevin Harris
February 10, 2016

First Time Car Leaser/Buyer in U.S. I was thankful on how they approved me on car financing when I have no credit score at all since I am new to this country. ( 10 months here ) I firs More

by Marifel M. E.
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Austin
January 28, 2016

AMAZING CUSTOMER SERVICE As soon as I walked in the door Curtis made me feel welcomed! I had several questions and he was happy to answer them. I will definitely be back and r More

by happycustomer14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Higgins
January 23, 2016

Solid service. Took my 2003 Matrix here a few times for recalls and periodic maintenance. kinda pricey but it's a dealership. You get what you pay for and I've rec More

by Skepsis3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Corso
January 09, 2016

Rear brake replacement Took my 2008 Tundra in for new rear brakes. I had received a quote from another shop for $419, yet was charged $199.95 for the parts and work at Spra More

by fireguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, sorry I can't remember his name.
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