Ken Garff Toyota Cheyenne
Cheyenne, WY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Worst Experience EVER I financed a car for them in 2012 and I loved the service so I decided to go back. I found a vehicle that I really wanted and inquired about it. I was I financed a car for them in 2012 and I loved the service so I decided to go back. I found a vehicle that I really wanted and inquired about it. I was told I could come test drive it, so I drove an hour to get there just to be told it was already sold. I was upset, but the man helping me was nice about everything and he ensured me he had another vehicle I would love. He told me with $1000 down I could pick any car off the used car lot. I was happy about that. I found a vehicle that would fit the needs of my family so I started the paperwork for financing. As the man was looking into payments for me he looked at me and told me I would have to put $2000 down or else he couldn't give me the car. I was furious so he brought over his manager. I don't remember his name, but I am not sure how he is a manager. He was very unprofessional. He told me it seemed as if there was no pleasing me. I explained I had driven over an hour to get a vehicle, just to be told it was sold, then the be told I could get vehicle with $1000 down, to then be told it would have to be $2000. Needless to say, he was right about his assumption, there was no pleasing me. He said he could get me in a small car for $1000 down. I told him I was looking for a small SUV, that's what I drove up to get. He started talking louder and his attitude got worse then he was degrading toward me because of my credit score. I explained to him those were bills form long ago that were being disputed and he should be looking at the payment history of my prior purchase. I was never late with a payment and I payed more than my minimum payment each month. Needless to say, I walked out and told them I am taking my business elsewhere. About 15 minutes after I left I got a phone call wanting me to call them to talk. Sorry, too late for that. I am disgusted at the way I was treated and I will never go back there for a vehicle. More
Great experience, great car! I had the most wonderful experience working with Brandon and Travis! They didn't waste my time, they made everything so easy and they weren't just try I had the most wonderful experience working with Brandon and Travis! They didn't waste my time, they made everything so easy and they weren't just trying to sell me a vehicle, they actually cared about me and what I wanted. I cannot say this about many dealerships, they made car buying easy. They even took the extra time to help me set up features that I was unfamiliar with inside my vehicle. Thanks again for all of your help! More
Wonderful! Brandon D. and Travis B. were friendly, courteous, informative. They worked hard to get my deal done. It was a pleasure working with them. True Profes Brandon D. and Travis B. were friendly, courteous, informative. They worked hard to get my deal done. It was a pleasure working with them. True Professionals. Thank you. More
Customer Service I recently leased a Toyota Prius from Spradley Barr and the whole experience was a good one. But the service did not stop there. On Saturday morning I recently leased a Toyota Prius from Spradley Barr and the whole experience was a good one. But the service did not stop there. On Saturday mornings, you can go in for one-on-one instruction on how to work the electronics such as voice commands, how to show displays on the screen, set up controls. I had about a 45 minute help on the basics of working with the displays on the computerized settings and it was a really big help. Once again, the staff is eager to please and they are really interested in good customer relations. I highly recommend Bob Mormon, who helped me and who has worked with me in the past. You can't go wrong with Spradley Barr. More
Stopped by for an oil change When entering the service shop I was immediately and graciously greeted by the assistant service manger Zack Stewart. Zack offered me help with decidi When entering the service shop I was immediately and graciously greeted by the assistant service manger Zack Stewart. Zack offered me help with deciding on what I needed to have serviced with my Lincoln Towncar - He made sure that my oil change alert on my dash was reset, that my oil change was propertly completed and that a through inspection was done. He sat down with me and gave me a thorough feedback on the inspection results. I was very satisfied with the excellent service Zack gave me. I felt confident that I was in the best of hands when I left the dealer. Zack is a great representative of the Spradley Barr dealer. They are fortunate to have him on their team. Excellent CUSTOMER SERVICE! More
Greatest Salesperson I just have to let people know how well I was treated by Jordan Martin and Kevin Harris at Spradley Barr, Cheyenne, WY. They really worked hard to ma I just have to let people know how well I was treated by Jordan Martin and Kevin Harris at Spradley Barr, Cheyenne, WY. They really worked hard to make the deal work in a payment I could afford for my beautiful 2014 Toyota RAV4. I will be telling everyone what great service I received from these two wonderful men!!! More
First Time Car Leaser/Buyer in U.S. I was thankful on how they approved me on car financing when I have no credit score at all since I am new to this country. ( 10 months here ) I firs I was thankful on how they approved me on car financing when I have no credit score at all since I am new to this country. ( 10 months here ) I first talked to John Austin on the phone for inquiry and then said I am pre approved on a certain amount but then I talked to him again the next day to be sure that I am really approved ( since I need a car badly ) before I come to see him on his office for a deal. He surprised me of saying I am approved with the brand new Toyota RAV4 2016 XLE, shockingly expensive I know for me cause I just wanted the 2014 or 2015 model of either RAV or Highlander or even with a low mileage on it thats the only one that I can afford this time. But yeah thanks to his manager Travis Brown for the approval of my car lease. ( lease then buy! ) I will recommend your company for the new comers whom has no credit scores at yet to visit you. Thanks! Another happycostumer here... More
AMAZING CUSTOMER SERVICE As soon as I walked in the door Curtis made me feel welcomed! I had several questions and he was happy to answer them. I will definitely be back and r As soon as I walked in the door Curtis made me feel welcomed! I had several questions and he was happy to answer them. I will definitely be back and recommend Spradley Barr to everyone I know!! Thank you Curtis More
Solid service. Took my 2003 Matrix here a few times for recalls and periodic maintenance. kinda pricey but it's a dealership. You get what you pay for and I've rec Took my 2003 Matrix here a few times for recalls and periodic maintenance. kinda pricey but it's a dealership. You get what you pay for and I've received nothing less than top quality. More
Rear brake replacement Took my 2008 Tundra in for new rear brakes. I had received a quote from another shop for $419, yet was charged $199.95 for the parts and work at Spra Took my 2008 Tundra in for new rear brakes. I had received a quote from another shop for $419, yet was charged $199.95 for the parts and work at Spradley Barr Motors. Not only did I save $219, but I got in and out in exactly the time quoted, along with having original Toyota parts. I would highly recommend this shop. More




























