Ken Garff Volkswagen Gilbert

Our auto is a VW Tiguan and the 2nd one we have owned. Prior VW autos we owned over decades were convertible beetle, square backs and Passat. Having work done on our vehicles over many years and I can s Prior VW autos we owned over decades were convertible beetle, square backs and Passat. Having work done on our vehicles over many years and I can say the service manager, Jeff at Gilbert VW dealership is very good with us every time. Trust and confidence is huge these days and we feel like Jeff takes great care of us each time. We always ask for him if by chance we dont see him when bring our cars in for service because we trust him. Thank you. More

Jeff is a great advisor, attentive to his customers concerns. Willingness to help and find a solution. concerns. Willingness to help and find a solution. More

Jeff and the entire crew are courteous and helpful. For nearly fifteen years I have been going there I have been treated very well. For nearly fifteen years I have been going there I have been treated very well. More

I had a great experience getting my car serviced at Volkswagen in Gilbert. The service team was professional, efficient and kept me informed throughout the entire process. They explained everything cle Volkswagen in Gilbert. The service team was professional, efficient and kept me informed throughout the entire process. They explained everything clearly including what work was needed and why, With no pressure or unnecessary upselling. My car was completed on time. I really appreciate the attention to detail and excellent customer service. More

5 Stars for Sure! ! - We've been working with Jeff Aguilar at VW Gilbert for the past 11 yrs, and he consistently delivers outstanding service. He always greets us with ! - We've been working with Jeff Aguilar at VW Gilbert for the past 11 yrs, and he consistently delivers outstanding service. He always greets us with a warm welcome, makes our vehicles a priority, and has an excellent understanding of what the cars need and how to get the job done right. During my recent visit for a tire pressure check, Jeff thoroughly reviewed the vehicle and identified that an oil change was coming up and recommended servicing the transmission fluids as well. At the last minute, he also managed to order, deliver, and replace a couple of tires- going above and beyond once again! After the service, the car drove like new and handled a well over 2,000-mile road trip flawlessly with zero issues. I'm consistently impressed with the level of care and professionalism Jeff provides. Truly excellent service every single time! More

We had Exceptional service and quick turn around. .Jeff Aguilar in service is outstanding and very professional. The best service and car dealership in Arizona. .Jeff Aguilar in service is outstanding and very professional. The best service and car dealership in Arizona. More

The Dealership is great But the service department is fantastic. I have been using the Service Department for at least 15 years and I always have a great experience. The service Manager Jeff Aguilar is o fantastic. I have been using the Service Department for at least 15 years and I always have a great experience. The service Manager Jeff Aguilar is one of the best in the business, I can’t say how much he has helped me with getting my car serviced each and every time I go. I have purchased at least 4 Volkswagens from this dealership and they always deliver the best deals and great service. I will continue to purchase and support Ken Garff Volkswagen because of the great Service Team they have when I need service done on my VW. I truly appreciate Jeff Aguilar and his team for always working hard to keep my VW running in tip top shape. I would recommend this dealership to anyone that is interested especially because once you get the car the Service Team is going to keep you on track and on the road. I started with this company when it was Earnhardt and was so glad that they kept Jeff Aguilar and his crew and if they were not going to be a part of the Ken Garff company I would have went to whatever company Jeff would have went to. So I am so glad the Service department stayed so I could continue using the company and will be buying my next VW from them for sure!! More

I have an amazing service team! Jeff Aguilar and his team always find out what's wrong with my car and get it d.one. i am so thankful for their expertise! Jeff Aguilar and his team always find out what's wrong with my car and get it d.one. i am so thankful for their expertise! More

Lisa was a great sales person and this was the best car purchase experience I have ever had had! purchase experience I have ever had had! More