Ken Garff Volkswagen Gilbert

Above and beyond expectations!! As I am a Canadian Snowbird and not on a regular customer basis, the service I receive is like coming to ole-home week. The service personnel have tr As I am a Canadian Snowbird and not on a regular customer basis, the service I receive is like coming to ole-home week. The service personnel have treated myself and vehicle with the utmost attention. They have met myself at the door in very pleasant and professional manner displaying sincerity in providing a welcome place to come back to; I have mentioned in past that I would like them to pass this level of being sincere, curious, and fulfilling the customer service onto our Canadian dealerships. They are without a doubt a role model for others. Thank you Thomas, Jason and service staff of San Tan Volkswagen. More

Best customer service!! Jeff is the best! He consistently provides excellent customer service with every encounter. Jeff always goes above and beyond and is so considerate of Jeff is the best! He consistently provides excellent customer service with every encounter. Jeff always goes above and beyond and is so considerate of my time. He makes sure that whatever work needs to be done on my car is done in a thorough and timely manner and he communicates effectively with a smile. Thanks so much! I've never experienced this stellar service anywhere else and I appreciate it so much. More

Outstanding Scheduled my service promptly. Was very friendly upon arrival. Service was outstanding and fast. Will definitely recommend San tan VW to my friends an Scheduled my service promptly. Was very friendly upon arrival. Service was outstanding and fast. Will definitely recommend San tan VW to my friends and family. Great dealership to deal with More

Dead battery and recall work Luke was very accommodative and efficient when I called him close to closing time. My battery in my 2015 GTI had just died and I needed a replacement Luke was very accommodative and efficient when I called him close to closing time. My battery in my 2015 GTI had just died and I needed a replacement fast. He was able to have a tech stay after hours if I could get to the dealership quickly. 18 mins later I drove into the service bay were he was waiting and had the battery and paperwork ready. The battery was replaced and I made an appointment the following day to have the recall work completed. More

Best car buying experience I walked in not expecting to buy a car and their service was so outstanding that I felt like i would be making the biggest mistake of my life if i did I walked in not expecting to buy a car and their service was so outstanding that I felt like i would be making the biggest mistake of my life if i didnt buy it. I will refer anyone i know to them. More

excellent service and customer attention. They give you a clear information about every work done in your car, the cost and the time needed to make the maintenance. It is a very good service They give you a clear information about every work done in your car, the cost and the time needed to make the maintenance. It is a very good services. Dan una muy clara información sobre los trabajos que se realizan en tu coche, el coste de estos y el tiempo exacto que se empleará en realizer las reparaciones y mantenimiento. More

Relief from the typical dealer experience. My experience at San Tan VW was a fast, efficient, no hassle pleasant experience. Lorin and Mike were a pleasure to work with. It was refreshing. My experience at San Tan VW was a fast, efficient, no hassle pleasant experience. Lorin and Mike were a pleasure to work with. It was refreshing. More

Warranty Repair Jeff was awesome to deal with. He was very professional and polite. He also arranged a loaner car while mine was being repaired. Will definitely ask f Jeff was awesome to deal with. He was very professional and polite. He also arranged a loaner car while mine was being repaired. Will definitely ask for Jeff next time! More

Quick and painless From the moment I emailed a question to driving away in my new car it was truly a pleasure. The sales team did not hassle me about anything and were u From the moment I emailed a question to driving away in my new car it was truly a pleasure. The sales team did not hassle me about anything and were upfront and honest. This was by and far the best car buying experience I have had. I will definitely come back for my next car when the time comes. More

Service visit This is the second visit with Luke Johnson and found him to be friendly, professional and helpful with any question I may have and future needs to kee This is the second visit with Luke Johnson and found him to be friendly, professional and helpful with any question I may have and future needs to keep my vehicle running efficiently. More