Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Volkswagen Gilbert
Gilbert, AZ
545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 545 reviews
March 20, 2023
They will happily take your money when you buy the car, but won't be too helpful if you have indues down the road. The service department just doesn't care compared to others around. but won't be too helpful if you have indues down the road. The service department just doesn't care compared to others around. More
by josh luster
Employees Worked With
Service department
Helpful March 08, 2023
For anyone in the Phoenix metro area I completely recommend http://kengarffvwgilbert.com for service. They have never done me wrong and have actually helped me out I have several jams. This is my per recommend http://kengarffvwgilbert.com for service. They have never done me wrong and have actually helped me out I have several jams. This is my personal opinion I’m not a paid spokesperson just a thankful customer. Steve and Jeff do what they say and say what they do and that is all I ask. More
by AJ Fifer
Employees Worked With
Steven Cobarrubias, Jeff Aguilar
August 19, 2022
Everyone we worked with were very friendly and very quick. We were in and out with paperwork signed in about an hour. Our new vehicle was clean, full tank of gas and ready to go. quick. We were in and out with paperwork signed in about an hour. Our new vehicle was clean, full tank of gas and ready to go. More
by flocalhoun
Employees Worked With
Lorin Hansen, Tony Deeb
June 30, 2022
All staff are very friendly and welcoming! Place looks nice and clean too! A lot of options to go from too as well! Lisa and Lorin were very accommodating! Even found the best deal for me! App Place looks nice and clean too! A lot of options to go from too as well! Lisa and Lorin were very accommodating! Even found the best deal for me! Appreciate the help and loving my new Atlas!!!!🚙🚙🚙 More
by Jayvee
Employees Worked With
Lisa Chabrier, Lorin Hansen
March 02, 2022
Took vehicle in for detail but Eric also updated infotainment along with doing maintenance service, that is very responsible of him and the enterprise. Thank you Now please have VW submit a good up infotainment along with doing maintenance service, that is very responsible of him and the enterprise. Thank you Now please have VW submit a good update for the Navigation app, make it more intuitive and UI friendly. LOL More
by smpaika
Employees Worked With
Eric John Priest
February 11, 2022
Advertised (No Bull) Is pure Bull. With my checkbook in hand ready to buy. I was told I'd have to pay an extra $6k for the window tinting they claimed was done at the dealership. Total Bull. hand ready to buy. I was told I'd have to pay an extra $6k for the window tinting they claimed was done at the dealership. Total Bull. More
by Bob
Employees Worked With
Jack Rasmussen
September 12, 2021
We enjoyed Jack so much. He was informative and patient. We wouldn’t want to deal with anyone else at Volkswagen 😃 Everyone was friendly though 💫 We wouldn’t want to deal with anyone else at Volkswagen 😃 Everyone was friendly though 💫 More
by smylots
Employees Worked With
Jack Rasmussen
July 29, 2021
The VW Service department is clean, and efficient. Would definitely bring my car back for service. I also got a quote on some body work from an outside source and VW was a much better price. definitely bring my car back for service. I also got a quote on some body work from an outside source and VW was a much better price. More
by maureen8001
Employees Worked With
Spencer in Service
