Ken Garff Volkswagen Gilbert

2014 Golf TDI I used Truecar.com hoping to get a better price and although I did get an 'ESTIMATED' price, San Tan did not have that Vehicle. I had a BMW Z3 that I I used Truecar.com hoping to get a better price and although I did get an 'ESTIMATED' price, San Tan did not have that Vehicle. I had a BMW Z3 that I really, really loved but found that I had to trade it in so that I could get manageable payments. Everyone was super friendly and everything was explained. I miss my Z3 very, very much and am not sure if I made the right decision. I ended up leasing a 2014 Golf TDI, no navigation or sunroof. More

Friendly and helpful Jack seems like a straight shooter and was very honest and helpful. He answered all my questions and didn't try to pressure me one way or the other. Jack seems like a straight shooter and was very honest and helpful. He answered all my questions and didn't try to pressure me one way or the other. A great experience overall! More

New car The sales staff is fast, helpful and friendly. Finance guys were also very helpful and did work overly hard to upsell you on GAP or other secondary it The sales staff is fast, helpful and friendly. Finance guys were also very helpful and did work overly hard to upsell you on GAP or other secondary items. Karen in particular is amazing. Very friendly and helpful and really knows her stuff. More

Visited SanTan VW Hoping to get the car I wanted. Had been to another Dealer without seeing the car I wanted. So I was pleased to see the exact car I wanted. The salesman let me drive it than asked if I been to another Dealer without seeing the car I wanted. So I was pleased to see the exact car I wanted. The salesman let me drive it than asked if I liked it. I told him I loved it, how much out the door. When he told me his price, I was totally HAPPY. Told his lets do this. This was an unexpected experience, I got the price I had in mind, without all the BS. Very professional dealership. Thank you, Arthur Neet More

Lester was awesome! Lester went above and beyond my expectations. He was great to deal with and made for a frustrating time bearable. Had to wait 24 hours to get my car b Lester went above and beyond my expectations. He was great to deal with and made for a frustrating time bearable. Had to wait 24 hours to get my car but he took care of me.. More

What a colossal waste of time, gas and energy. I have never in my life met so many rude, nasty evil people. I honestly dont give a xxxx about contacting the general manager as my complaint is goin I have never in my life met so many rude, nasty evil people. I honestly dont give a xxxx about contacting the general manager as my complaint is going straight to Volkswagon corporate office. The way they spoke to me and the way they treated me was abhorrent. I do not know where these stupid grease xxxxxxx get off. Wait until the corporate office contacts them. Buncha liars and losers. More

Have not made a purchase yet but very impressed with their patience, professional help and feel like the customer service makes stressful car buying much more at ease. Jack and James helped us and both their patience, professional help and feel like the customer service makes stressful car buying much more at ease. Jack and James helped us and both have been kind, not pushy and very patient . we will definitely recommend this place to any of the other dealerships we have gone to so far. More

Lester did a great job in getting us the deal we wanted. We had a great experience and the process went smoothly, efficiently and pleasantly. We had a great experience and the process went smoothly, efficiently and pleasantly. More

There are no words except the people who work here are fabulous! Customer service here is second to none and the friendliness of everyone we came in contact with was just exceptional. They went above and fabulous! Customer service here is second to none and the friendliness of everyone we came in contact with was just exceptional. They went above and beyond to make my family as comfortable as possible and worked so hard to get us a good deal on a much needed vehicle. My husband and I could not find a babysitter so we had our 7 year old daughter and 6 year old son with us. Mr. Rasmussen was such a delight and a wonderful pleasure to work with. He was very assuring he could help us find something we could afford and accommodate our family nicely. Every employee we came in to contact with was very pleasant. I would highly recommend friends and family to purchase a car here at any given time. I definitely will come back for future purchases. Thank you so much to the entire San Tan Volkswagen team members we had the pleasure of being in contact with. More

the purchase experience was very smooth and stress free. taylor was very knowledgeable and helpful. the financing experience was also very positive. overall, it was one of the easiest and least stressful taylor was very knowledgeable and helpful. the financing experience was also very positive. overall, it was one of the easiest and least stressful car purchasing experiences I have ever had. More