
Ken Garff Volkswagen Gilbert
Gilbert, AZ
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Santan Volkwagen made the sales and financing process smooth and easy. The Finance Manager was extremely helpful and provided good recommendations. In addition, the sales team did their utmost to address smooth and easy. The Finance Manager was extremely helpful and provided good recommendations. In addition, the sales team did their utmost to address any concerns we had. We feel we got a good value for the 2012 Volkswagen Golf we purchased and we would recommend Santan Volkswagen. More
I am so happy I chose to take the long drive down to SANTAN VW...Lorin told me he could do better than Lunde Peoria VW and he did. He got me into a beautiful 2012 Passat (my dream car) not only that but SANTAN VW...Lorin told me he could do better than Lunde Peoria VW and he did. He got me into a beautiful 2012 Passat (my dream car) not only that but Christian busted his back to find me the perfect financing, something I could afford. They boys work very well together and finding a dealership that delivers; walking the walk not just talking the talk is a real treasure. They have a professional attitude and an abundance of integrity. Thanks you guys, I'll be back someday. More
Information and knowledge was exemplary. If a question Information and knowledge was exemplary. If a question couldn't be answered, someone was located immediately who could answer. Did not feel pressu Information and knowledge was exemplary. If a question couldn't be answered, someone was located immediately who could answer. Did not feel pressured. Thank you. More
This is the second vehicle that my wife and I have purchased from this dealership in the last 2 years. We have always been a part of the VW family since 1999 with a total of 6 vehicles purchased or l purchased from this dealership in the last 2 years. We have always been a part of the VW family since 1999 with a total of 6 vehicles purchased or leased since that year specific. Christian and Jack make a dynamic team of excellence to ensure that all of our needs or concerns are addressed in quick, decisive and informative fashion. It is important that my family is provided with the best service when taking the opportunity to spend our "hard earned dollar". Christian is great at breaking down what he feels should be in the best interest of our dollar and protection for the family. Jack is just as great at his way of selling that is not forced. Very good listener of our needs and takes a vested interest in my family when we come to purchase or are in for a service. It is the little things that make these two so valuable to the company. But at the end of the day, the little things are just as important as the big things in my book. More
I went to Santan VW last night and was just amazed at how great the entire staff treated me. I woke up this morning happier than I have been in the past few years. I lost a loved one a year ago and have had great the entire staff treated me. I woke up this morning happier than I have been in the past few years. I lost a loved one a year ago and have had a tuff time dealing with it. This car is exactly what I needed. Justin's energy was contagious, And when I met with Vern in Finance office the wonderful experience continued on. There was no pressure to purchase. Justin even told me to go drive other models. I did and came back to Santan because the Passat is Truly a step above the rest. THanks again everyone at Santan!! you have earned your dealership a customer for life!!! More
My husband found out about the VW SignThenDrive event from a family member, and he did some research online, filled out the application on the SanTan VW website, and someone called us soon after. They s from a family member, and he did some research online, filled out the application on the SanTan VW website, and someone called us soon after. They set up and appointment for me to go in and see Jack Rasmussen. I was a little anxious, as this was the first time I've ever done anything this big by myself, without my husband. Jack was very friendly, and made me feel very comfortable. He was very honest with me, explaining everything so there would be no surprises. He and the store manager were able to get the monthly payment where we were comfortable. After meeting Jack later that evening, my husband, who has lots of experience with car salespeople, said that guys like Jack Rasmussen are few and far between. I've gone back for service once, and he took care of me! Thank you SanTan Volkswagen! If you are in need of a new vehicle, go see Jack at San Tan VW! :) More
We have visited San Tan Volkwagen several times before we bought our car. In our every visit, every employee was meeting us friendly and gentle, specially Jack Rasmussen. He worked very hard to help us duri bought our car. In our every visit, every employee was meeting us friendly and gentle, specially Jack Rasmussen. He worked very hard to help us during our decision period and then to provide us a right finance. Thank you for helping us. More
I just leased a 2014 Volkswagen Passat at San Tan Volkswagen and it was AWESOME!!! Ron Sund is the man to go to if you want a Volkswagen, he was very courteous and knowledgeable. The price was right Volkswagen and it was AWESOME!!! Ron Sund is the man to go to if you want a Volkswagen, he was very courteous and knowledgeable. The price was right and the dealership is amazing. I would recommend San Tan Volkswagen to anyone. Thanks again Ron for all your help! - Jen More
I cannot say enough about my positive experience at San Tan Volkswagen. Every employee that I had contact with was friendly, personable, and courteous. Specifically Lester Parrales, Christian Harding, and Tan Volkswagen. Every employee that I had contact with was friendly, personable, and courteous. Specifically Lester Parrales, Christian Harding, and Ronald Sund were amazing. All three were extremely straightforward and forthright about the transactions. I greatly appreciated this because it is an attribute that I did not see at other dealerships during my car search. Not only did all three excel on the professional side of the transaction but they were in general the best people that I have dealt with while buying a car. During the process we talked about music, work, and life in general. They made me feel so comfortable that at times it felt like I was having a casual conversation with friends. This was a much welcomed change to the monotony, boredom, and frustration that I have experienced while purchasing cars at other dealers. I want to single out both Lester Parrales and Christian Harding for the excellent service that they provided to me. Both Lester and Christian were extremely well versed in every aspect of the transaction and were able to explain everything to me concisely. They made sure I left the dealership with exactly what I wanted and did not overly pressure me to purchase anything I didn't want or need. In my opinion Lester and Christian both went above and beyond what is expected to make sure that I has comfortable and happy. When my phone they even found me a charger to use so I wouldn't be cut off from the digital world. This is one of those small things that they did for me that I didn't expect to receive based on my experiences at other dealers. Lester and Christian were amazing representatives of San Tan Volkswagen and great people in general. I cannot speak enough praises about how Lester and Christian. My entire experience at San Tan Volkswagen was the best car buying experience that I have ever had. The dealership is 50 miles from my house and I was hesitant to make the drive because I expected to face the typical hassle and frustration that I equated to car dealerships. I am now extremely grateful that I took the trip out to Gilbert. Based on my experience I would rather make the drive to San Tan Volkswagen then go to the car dealerships that are less than a mile from my house. I am definitely going to recommend to my friends and family that they go to San Tan Volkswagen if they are considering buying a car. More