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Ken Garff Volkswagen Gilbert

Gilbert, AZ

2.2
552 Reviews

1489 E Motorplex Loop

Gilbert, AZ

85297

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Showing 552 reviews

January 15, 2014

Santan Volkwagen made the sales and financing process smooth and easy. The Finance Manager was extremely helpful and provided good recommendations. In addition, the sales team did their utmost to address More

by ChandlerMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parrales, Christian Harding, Monica Grajeda
January 02, 2014

I am so happy I chose to take the long drive down to SANTAN VW...Lorin told me he could do better than Lunde Peoria VW and he did. He got me into a beautiful 2012 Passat (my dream car) not only that but More

by quirky1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Harding, Lorin Hansen
Jan 02, 2014 -

Ken Garff Volkswagen Gilbert responded

Thank you for this 5-star review! I'm pleased to hear you enjoyed your experience at our dealership. Lorin is truly an asset to our team. I'm glad he was able to get you into a 2012 Passat! We hope to work with you again in the future. Be sure to follow us on Facebook and Twitter for current offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

December 11, 2013

Information and knowledge was exemplary. If a question Information and knowledge was exemplary. If a question couldn't be answered, someone was located immediately who could answer. Did not feel pressu More

by RodeoT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo "Lester" Parrales, Christian Harding
Dec 11, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this review! I'm pleased to hear we provided you with a comfortable car buying experience. I'm also glad our staff was able to answer your questions and make you feel at ease. We hope to work with you again in the future! Until next time, make sure to follow us on Facebook and Twitter. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

November 20, 2013

This is the second vehicle that my wife and I have purchased from this dealership in the last 2 years. We have always been a part of the VW family since 1999 with a total of 6 vehicles purchased or l More

by andreapaalua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Rasmussen, Christian Harding
Nov 21, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this excellent review! I'm glad to hear that this is the second vehicle you and your wife have purchased from our dealership. Christian and Jack are wonderful assets to our team, and I'm pleased they ensured all of your needs and concerns were met. We strive to provide our customers with the utmost respect and professionalism. We hope to see you again in the future! Make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

November 17, 2013

I went to Santan VW last night and was just amazed at how great the entire staff treated me. I woke up this morning happier than I have been in the past few years. I lost a loved one a year ago and have had More

by debbiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Cates
Nov 18, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for the kind words! I'm glad to hear you were amazed by our staff. It's great to hear we were able to supply you with a bit of happiness! Congratulations on your new Passat. We hope to work with you again in the future! Until then, make sure to follow us on Facebook and Twitter. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

November 15, 2013

My husband found out about the VW SignThenDrive event from a family member, and he did some research online, filled out the application on the SanTan VW website, and someone called us soon after. They s More

by eharris8701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Rasmussen
Nov 15, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this 5-star review! I'm pleased to hear that Jack provided you with honest and friendly service. He is a wonderful asset to our team. We strive to provide our customers with the utmost respect and professionalism. Make sure to follow us on Facebook and Twitter for current offers and promotions! Regards, San Tan Volkswagen Staff customerservice@santanvw.com

November 15, 2013

We have visited San Tan Volkwagen several times before we bought our car. In our every visit, every employee was meeting us friendly and gentle, specially Jack Rasmussen. He worked very hard to help us duri More

by gkcdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Rasmussen
Nov 18, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this review! I'm glad to hear that every one of our employees were friendly and gentle. Jack is a wonderful asset to our team and he will appreciate your kind words. We hope to work with you again in the future! Make sure to follow our Facebook and Twitter pages for current offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

November 11, 2013

I just leased a 2014 Volkswagen Passat at San Tan Volkswagen and it was AWESOME!!! Ron Sund is the man to go to if you want a Volkswagen, he was very courteous and knowledgeable. The price was right More

by jenmarquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2013 -

Ken Garff Volkswagen Gilbert responded

Jen, we appreciate your kind review! I'm glad to hear you had an awesome experience leasing your 2014 Passat! Ron is a wonderful member of our team, and I'm pleased you enjoyed working with him. We hope to continue to do business with you in the future! Make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

November 05, 2013

Lester was friendly and good to work with. He was in touch with my concerns and willing to make sure I'm happy with my purchase. More

by Lidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester
Nov 05, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this review! I'm pleased to hear that Lester was friendly and an excellent employee. We strive to provide our customers with exceptional service. I'm glad you're enjoying your new vehicle! Make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

November 01, 2013

I cannot say enough about my positive experience at San Tan Volkswagen. Every employee that I had contact with was friendly, personable, and courteous. Specifically Lester Parrales, Christian Harding, and More

by duplowsax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Sund and Jairo "Lester" Parrales, Christian Harding
Nov 01, 2013 -

Ken Garff Volkswagen Gilbert responded

We appreciate this excellent review! It's wonderful to hear you encountered friendly, personable, and courteous employees during your visit to the dealership. We strive to provide our customers with the utmost respect and professionalism. We hope you're enjoying your new VW! Make sure to follow our Facebook and Twitter pages to stay up to date with our offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

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