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Ken Garff Volkswagen Gilbert
Gilbert, AZ
557 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 557 reviews
February 02, 2014
I am happy to share my purchase experience as it was my best car purchasing experience in my life. A divorce and a period of unemployment left me with poor credit but that did not stop Ron from getting me best car purchasing experience in my life. A divorce and a period of unemployment left me with poor credit but that did not stop Ron from getting me in the type of vehicle I wanted. I work in sales so the vehicle I arrive to appointments gives an immediate perception of me as well as my company. So I was discouraged when initially all I could get qualified for was a Ford Focus. When I let him know that the vehicle would not meet my needs I thought my experience with him was done. He knew what I needed and worked hard to find something to meet my needs. When he found something he thought would was a fit he gave me a call to come take a look. It was a very nice 2005 Land Rover! We did the paperwork which was quick and easy and I was out the door with my new car. I would recommend Ron to anyone. His service and energy was exceptional. Thanks so much Ron! -Greg Ervin More
by Gtwenty
Employees Worked With
Ron Sund
January 26, 2014
Great service love the facility.. The experience was painless, honest, upfront,both associates had awesome sense of humor and worked with my wife and I. Very pleased with my new car look forward to comi painless, honest, upfront,both associates had awesome sense of humor and worked with my wife and I. Very pleased with my new car look forward to coming back. Thanks, Cameron A. More
by Cbeezy14
Employees Worked With
Taylor Stinette, Vernon Redd,
January 26, 2014
Lester made it work! I wanted the showroom car which was absolutely beautiful. We were able to come to a mutually accepted deal in a very professional and friendly environment! absolutely beautiful. We were able to come to a mutually accepted deal in a very professional and friendly environment! More
by mcdong1
Employees Worked With
Jairo "Lester" Parrales
January 16, 2014
Lester was friendly, informative and very knowledgeable. He greeted us warmly and made us feel comfortable. Everyone we spoke to from our first visit and through the purchase of our new car was so courteou He greeted us warmly and made us feel comfortable. Everyone we spoke to from our first visit and through the purchase of our new car was so courteous and friendly. We would highly recommend San Tan VW to anyone who is looking to purchase a VW. We gave the dealership and Lester the highest rating because they are very focused in customer satisfaction. We have received emails and calls from the sales people we dealt with .... just to make sure we are satisfied and that everything is the way we want it to be. A very good experience! More
by judynel
Employees Worked With
Jairo Lester Parrales
January 15, 2014
Buying a new car at San Tan VW was a really great experience for me, and Jack Rasmussen was a great salesman to work with. He treated me so well. I was on the fence about whether to buy or lease, o experience for me, and Jack Rasmussen was a great salesman to work with. He treated me so well. I was on the fence about whether to buy or lease, or whether to buy at all - I already had a Beetle and knew I wanted another one, but I couldn't decide which one to get, or how, or find the criteria to decide what to do. Jack was extremely helpful and compassionate. He gave me some food for thought and some really great advice, plus all the information I needed to make the decision that I did. And I'm really happy with my selection. Who knew a 2013 Beetle Fender Edition Coupe automatic in black with a sunroof was the perfect car for me? Apparently Jack did! Which is kinda crazy because it's the complete opposite of what I currently had - a 2006 New Beetle Convertible standard in mellow yellow! But I gotta say, the automatic Fender Beetle Coupe is the perfect car for me - for who I am right now - someone who drives a lot less each day, but who enjoys a smooth, sweet ride with some really great tunes! I love driving to and from work now, with some music playing thru the gorgeous Fender sound system, enjoying the luxury interior of this Coupe with its beautiful dashboard and all the bells and whistles that come with it. It really is luxurious. Will I miss driving a stick? Sure. But not at 6am, or in bumper-to-bumper traffic (which is truly what my day is like right now!) The Fender Beetle Coupe is the grown-up version of the New Beetle Convertible I used to have, and I earned it. Thanks, Jack, and all the VW staff, you helped me realize that. San Tan VW was the right dealership choice for me... for right now, and for all my car needs going forward. I won't go any place else! More
by domino7
Employees Worked With
Jack Rasmussen
January 15, 2014
Santan Volkwagen made the sales and financing process smooth and easy. The Finance Manager was extremely helpful and provided good recommendations. In addition, the sales team did their utmost to address smooth and easy. The Finance Manager was extremely helpful and provided good recommendations. In addition, the sales team did their utmost to address any concerns we had. We feel we got a good value for the 2012 Volkswagen Golf we purchased and we would recommend Santan Volkswagen. More
by ChandlerMM
Employees Worked With
Lester Parrales, Christian Harding, Monica Grajeda
January 02, 2014
I am so happy I chose to take the long drive down to SANTAN VW...Lorin told me he could do better than Lunde Peoria VW and he did. He got me into a beautiful 2012 Passat (my dream car) not only that but SANTAN VW...Lorin told me he could do better than Lunde Peoria VW and he did. He got me into a beautiful 2012 Passat (my dream car) not only that but Christian busted his back to find me the perfect financing, something I could afford. They boys work very well together and finding a dealership that delivers; walking the walk not just talking the talk is a real treasure. They have a professional attitude and an abundance of integrity. Thanks you guys, I'll be back someday. More
by quirky1
Employees Worked With
Christian Harding, Lorin Hansen
December 11, 2013
Information and knowledge was exemplary. If a question Information and knowledge was exemplary. If a question couldn't be answered, someone was located immediately who could answer. Did not feel pressu Information and knowledge was exemplary. If a question couldn't be answered, someone was located immediately who could answer. Did not feel pressured. Thank you. More
by RodeoT
Employees Worked With
Jairo "Lester" Parrales, Christian Harding
November 20, 2013
This is the second vehicle that my wife and I have purchased from this dealership in the last 2 years. We have always been a part of the VW family since 1999 with a total of 6 vehicles purchased or l purchased from this dealership in the last 2 years. We have always been a part of the VW family since 1999 with a total of 6 vehicles purchased or leased since that year specific. Christian and Jack make a dynamic team of excellence to ensure that all of our needs or concerns are addressed in quick, decisive and informative fashion. It is important that my family is provided with the best service when taking the opportunity to spend our "hard earned dollar". Christian is great at breaking down what he feels should be in the best interest of our dollar and protection for the family. Jack is just as great at his way of selling that is not forced. Very good listener of our needs and takes a vested interest in my family when we come to purchase or are in for a service. It is the little things that make these two so valuable to the company. But at the end of the day, the little things are just as important as the big things in my book. More
by andreapaalua
Employees Worked With
Jack Rasmussen, Christian Harding
November 17, 2013
I went to Santan VW last night and was just amazed at how great the entire staff treated me. I woke up this morning happier than I have been in the past few years. I lost a loved one a year ago and have had great the entire staff treated me. I woke up this morning happier than I have been in the past few years. I lost a loved one a year ago and have had a tuff time dealing with it. This car is exactly what I needed. Justin's energy was contagious, And when I met with Vern in Finance office the wonderful experience continued on. There was no pressure to purchase. Justin even told me to go drive other models. I did and came back to Santan because the Passat is Truly a step above the rest. THanks again everyone at Santan!! you have earned your dealership a customer for life!!! More
by debbiejo
Employees Worked With
Justin Cates
