Ken Garff Volkswagen Gilbert

I just want to take the time to personally thank the team at San Tan Volkswagen in Gilbert including our sales man Lester and the finance manager on 10/29 /13. I came in with my wife to see about a used cert at San Tan Volkswagen in Gilbert including our sales man Lester and the finance manager on 10/29 /13. I came in with my wife to see about a used certified Jetta TDI. The service was top notch and they took very good care of me and gave me extra's like sweat shirts awesome coffee and of course a great deal on the Jetta. Thank you for being honest, courteous and patient with us. We highly recommend San Tan Volkswagen to anyone and friends. Just tell them Cisco the fireman sent you.. More

We just moved down from the state of Washington a month ago and needed to take our 2012 Passat in for its 30,000 mile checkup (well checkup) and have the windows tinted. As my car was being worked on my hu ago and needed to take our 2012 Passat in for its 30,000 mile checkup (well checkup) and have the windows tinted. As my car was being worked on my husband was working out a deal with Jairo for a 2014 TDI SE Passat. (Men and their need for the smell of diesel.) Four days later we came in test drove a new car and traded in our gas Passat. I wasn't sure about the color so Jairo did a drive by in the parking lot (no violence involved) so I could see the car in the sunlight. After the third drive by we had a cup of coffee, free lunch and a key chain. Maybe one more time around we could of had a sweatshirt. All joking aside, everyone was great to work with. Yes, even the finance department. We would recommend San Tan VW to anyone. More

Christian made the whole car buying experience the best I've ever had. Very friendly & professional from start to finish. Vernon in finance was also a delight to work with. Would HIGHLY recommend them t I've ever had. Very friendly & professional from start to finish. Vernon in finance was also a delight to work with. Would HIGHLY recommend them to anyone looking to buy a Volkswagen!! More

Our experience with SanTan Volkswagen was wonderful. We did not feel pressured in any way to purchase a car. Our sales and leasing consultant provided a personal touch as if we were the only customers tha did not feel pressured in any way to purchase a car. Our sales and leasing consultant provided a personal touch as if we were the only customers that mattered at that time. He was very friendly and professional. He remained at the dealership after his regular working hours to wait until my wife arrived for a test drive and to see what cars were available. Jack is a great listener and assisted us in finding a vehicle that would meet our needs as well as a price that we were comfortable with. Christian made the finance portion of the deal painless. Once again, we were not pressured to purchase anything that we did not want or need. His humor combined with his professionalism helped us confirm that we were making the right decision to purchase a volkswagen. We ended up leasing a vehicle. The sign and go lease advertisement that airs on the television lives up to the commercial. It was a very easy process. We would recommend SanTan Volkswagen to anyone who is looking for this model car. If you are looking for a dealership that will work with you and be pleasant and professional at the same time, then you should definitely check out SanTan Volkswagen and ask for Jack and Christian. More

I would definitely recommend this dealership to a friend or family. Negotiating was easy to do, and they didn't hassle me to buy stupid unnecessary items. Buying my new GTI was fast and easy, with great ser or family. Negotiating was easy to do, and they didn't hassle me to buy stupid unnecessary items. Buying my new GTI was fast and easy, with great service. I do have one negative for them, and that is their detailing crew needs work or a new quality control. Ron did the best he could to get them to get all the glue off my new car, but when I buy a new car I was expecting it to be meticulously clean. There should be no reason I have to clean the windows, wheels, and inside the door frame of glue and stickers. Maybe it's my attention to detail after 4 years in the Marine Corps, maybe not. Overall great dealership. More

Great experience.... From the time I walked through the door till the time I drove off in my VW awesome team and superior customer service. door till the time I drove off in my VW awesome team and superior customer service. More

I came with my two small children unprepared to purchase a vehicle. Lester made me feel so comfortable and even gave my boys an iPad to play with. He never pushed me out of my comfort zone, not once. As a vehicle. Lester made me feel so comfortable and even gave my boys an iPad to play with. He never pushed me out of my comfort zone, not once. As a single female buying a car I was very reluctant until I met him. The entire process including the finance part with Christian was seamless. The dealership was so friendly and I really didn't feel like a customer at all. I will continue to buy Volkswagen (this is my first) based on this dealership alone. I LOVE the vehicle and I LOVE this dealership. More

This was my first time buying a brand new car. Jack This was my first time buying a brand new car. Jack Rasmussen was the person who helped me and from start to finish his service was great. He worked This was my first time buying a brand new car. Jack Rasmussen was the person who helped me and from start to finish his service was great. He worked very hard to get me the right financing and found me the car I wanted. Even though apparently a Passat TDI Manual transmission is rare find. Jack went above and beyond to get me what I wanted and made the whole experience a pleasure. I would highly recommend San Tan Volkswagen, ask for Jack Rasmussen he will treat you right. Dan Licano More

I had one of the best experiences while car shopping. It was at SanTan Volkswagon where I had the pleasure of dealing with Seth Madison. He never made me feel like he was rushing me, he never looked at his was at SanTan Volkswagon where I had the pleasure of dealing with Seth Madison. He never made me feel like he was rushing me, he never looked at his watch or looked over my shoulder to see if there was someone else he could help. He was totally capable of answering all questions about the Volkswagon Jetta as he was very knowledgeable. He made me feel totally comfortable in the decisions that I was making. He brought Chris into the office and he was also very enjoyable. I ended up dealing with Vern and between the 3 of them, it was a very enjoyable and satisfying experience. Thank you so much to all 3 of them. Because of this team, I would strongly recommend SanTan Volkswagon and their sales team to anyone that is willing to listen to me. Thank you again Seth, you are the best!!!! Jan Rogers More

This was the best expierence that I have EVER had at a dealership! Jack was so friendly, honest, hospitable and knowledgeable! He is amazing!!! Thank you San Tan VW! I will tell EVERYONE I know:) dealership! Jack was so friendly, honest, hospitable and knowledgeable! He is amazing!!! Thank you San Tan VW! I will tell EVERYONE I know:) More