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Ken Garff Volkswagen Gilbert

Gilbert, AZ

2.3
551 Reviews

1489 E Motorplex Loop

Gilbert, AZ

85297

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Showing 551 reviews

December 02, 2012

I dealt with Seth Madison and Christian Harding, both of I dealt with Seth Madison and Christian Harding, both of whom treated me with respect and good humor. No pressure, just info. Christian worked with More

by mikefear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Harding, Seth Madison
Dec 03, 2012 -

Ken Garff Volkswagen Gilbert responded

Mike, I would like to first thank you for this five star rating. Your feedback is of great importance to us. We strive to make sure that all of our customers walk off the lot completely satisfied and with no lingering uncertainty. The fact that your experience with our staff was so pleasant reassures us that we are doing the right thing. Thanks again for taking the time to write this, and for choosing San Tan Volkswagen! We hope to see you again soon. Sincerely, John Ellegard General Manager San Tan Volkswagen

November 29, 2012

It was a great experience working with this dealership. Very friendly environment. No push for selling cars. Good knowledge on the product they were selling More

by GirishThakkar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2012 -

Ken Garff Volkswagen Gilbert responded

Thanks for your review! Our team here at San Talk Volkswagen is committed to providing superb customer service, and I'm glad that you had a great experience with us. We look forward to seeing you again, and invite you to visit us on Facebook and Twitter for access to special offers. Sincerely, John Ellegard, general manager John@santanvw.com

November 28, 2012

I purchased a vehicle from San Tan Volkswagen in the summer of 2012. Everyone from the sales person and managers to the closing with the finance department was amazing! Ive had my car for five months no More

by fuwgo
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2012 -

Ken Garff Volkswagen Gilbert responded

Jason, I thank you for your great feedback. Our team strives to go that extra mile for our customers, and I'm glad that you appreciated our commitment to customer service on your last visits with us. We appreciate your business and look forward to seeing you again. Be sure to follow us on Facebook and Twitter for access to exclusive offers! Sincerely, John Ellegard, general manager John@santanvw.com

November 27, 2012

Seth was the reason that we returned to this dealer to purchase a car. He was patient and took great pains to make sure that I was comfortable and understood everything that was going on not only with the More

by heatherfitz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Madison
Nov 30, 2012 -

Ken Garff Volkswagen Gilbert responded

Thanks to taking the time to tell us about your experience at San Tan Volkswagen. We hold our customers as our top priority, and I'm glad that Seth was able meet your needs and help you get everything you needed. Come by and visit us again, and also be sure to follow us on Facebook and Twitter for access to exclusive content. Sincerely, John Ellegard, general manager John@santanvw.com

November 25, 2012

I had a great experience at SanTan Volkswagen, I had never bought a vehicle before but Ron was very helpful and did not rush my purchase or decision. He knew a lot about the car that I wanted to look at More

by jamiekillin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2012 -

Ken Garff Volkswagen Gilbert responded

Thanks for taking the time to leave us a review! At San Tan Volkswagen, we strive to provide the best customer service, and I'm glad that we were able to help you find the right vehicle. We appreciate your business and look forward to seeing you again with any future needs. Be sure to visit us on Facebook and Twitter to get exclusive offers. Sincerely, John Ellegard, general manager John@santanvw.com

November 13, 2012

This was the easiest deal! I will definitely be going back the next time I need a car! I won't hesitate to recommend Patrick to anyone! He was fantastic! More

by mahshid911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2012 -

Ken Garff Volkswagen Gilbert responded

Thanks for your feedback! Customer service is our top priority, and we're glad that Patrick could make your last visit a positive one. Come by and visit us again, and also be sure to follow us on Facebook and Twitter! Sincerely, John Ellegard, general manager John@santanvw.com

November 09, 2012

Hello All, I like to look around and make sure I have Hello All, I like to look around and make sure I have no regrets later so I went to a number of dealers over the past few months and by far the be More

by janiekp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Madison
Nov 30, 2012 -

Ken Garff Volkswagen Gilbert responded

Thanks for taking the time to leave us your review! At San Tan Volkswagen, we want to make sure our customers are treated to a positive experience, and I'm glad that Seth, Cliff and the rest of our team were able to meet your needs and make you feel happy about your experience with us. I look forward to seeing you again, and invite you to follow us on Facebook and Twitter for access to exclusive content. Sincerely, John Ellegard, general manager John@santanvw.com

November 07, 2012

Both Jack and Christian were wonderful! They were attentive, helpful, well-informed, and most importantly friendly. We thoroughly enjoyed our experience and would recommend this dealership, and more More

by KelseyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Rasmussen, Christian Harding
Nov 30, 2012 -

Ken Garff Volkswagen Gilbert responded

Thanks for your review, and congratulations on your new CC! At San Tan Volkswagen, we strive to provide the best customer service, and I'm glad that Jack and Christian were able to help you and make your last visit with us a positive one. I look forward to seeing you again, and invite you to visit us on Facebook and Twitter. Sincerely, John Ellegard, general manager John@santanvw.com

November 05, 2012

Ron Moran did a fantastic job helping me find the car and deal I was looking for. Ron has extensive product knowledge and actual ownership experience. Through the entire process there was no sales pressure More

by Trumpio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Moran
Nov 30, 2012 -

Ken Garff Volkswagen Gilbert responded

Thanks for taking the time to leave us a review! Our customers are our top priority, and we're glad that Ron was able to meet your needs help you find the right vehicle. We appreciate your business and look forward to seeing you again. Be sure to also check us out on Facebook and Twitter for access to exclusive offers. Sincerely, John Ellegard, general manager John@santanvw.com

November 03, 2012

This is my fourth VW purchase in a decade, and it was a smooth, no pressure transaction from start to finish. Jack Rasmussen's sales approach was not the old fashioned high pressure style, where the custo More

by lhenry2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Rasmussen, Christian Harding
Nov 30, 2012 -

Ken Garff Volkswagen Gilbert responded

Thank you for taking the time to share your experience with us! At San Tan Volkswagen, we want make sure our customers are treated to a positive and efficient buying experience, and I'm glad that we were able to accomplish that for you. We look forward to seeing you again for any future needs, and invite you to visit our Facebook and Twitter pages for access to exclusive content. Sincerely, John Ellegard, general manager John@santanvw.com

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