Ken Garff Volkswagen Gilbert

We had been searching for a very particular car and they are hard to find. 2007 Triple White Beetle Convertible. We had been to another dealership and were treated so awful that we almost gave up on the ide are hard to find. 2007 Triple White Beetle Convertible. We had been to another dealership and were treated so awful that we almost gave up on the idea of buying a car. A few weeks later, I responded to an ad for a 2010 white beetle convertible at San Tan and Sam answered almost immediately. While we were discussing the 2010, Sam recalled that a beetle convertible had been traded in the previous evening and he'd check out the details and call me right back. It was the exact car we were looking for. We arranged to come out that evening and look at both cars. Sam had them ready for us and we took turns driving around. The 2010 wasn't exactly what we wanted and out of our price range. The 2007 hadn't been priced yet since it hadn't even been on the lot for 24 hours but we were able to negotiate a very, very fair price with Sam and John. Since the car hadn't been through inspection and certification, we had to leave it there. The next day (Saturday) was my wife's birthday so I really wanted to bring it home for her. Sam was able push it through on a short schedule service day and make it happen.I don't think I've ever said this about a car sales person, but Sam was very honest and hardworking. He has set the standard for what I will expect from every sales person in the future. Thank you, Sam, for making it a great experience. David and Marvella Frey More

Had a great experience getting a new car and SanTan Volkswagon. Patrick worked hard finding me the right car with a payment I can afford. Volkswagon. Patrick worked hard finding me the right car with a payment I can afford. More

Very pleasant experience. All of the staff was friendly and extremely helpful. Will recommend without a doubt to friends and co-workers. Very happy with my new vehicle. and extremely helpful. Will recommend without a doubt to friends and co-workers. Very happy with my new vehicle. More

Tyson, helpful as usual! Made sure i got the best out of my Warranty. Also i appreciate been able to walk around without salesman trying to push me a car every 2 seconds. Great place!! my Warranty. Also i appreciate been able to walk around without salesman trying to push me a car every 2 seconds. Great place!! More

When we walked in on a Saturday afternoon, Sam Ezell immediately greeted us in a friendly manner and asked how he could help. We went and sat down and we told him all about our situation. We actually we immediately greeted us in a friendly manner and asked how he could help. We went and sat down and we told him all about our situation. We actually went in on a whim and wanted to test drive the car we have been interested in for a year - A Golf TDI. They had the exact car we were looking for! They actually had 3 of them. He went with my wife and me on a test drive and we loved the car. IT was everything we wanted and hoped for. When we went back, Sam worked with us to figure out the best payment plan. He clearly presented our options and explained the difference between leasing and buying. He was able to give us exact numbers after only a few minutes of checking our credit. Unfortunately, we had to go home and figure out some things but they were very understanding. We can back the next morning and found to our dismay that Sam was not there at the time. That's okay though, because Jack picked up right where Sam left off and there was no time wasted trying to explain our situation and the deal we had worked out with Sam. This was wonderful and JAck was just as every bit friendly and helpful as Sam was the day before. This was our first buying experience and in the end, the process was very enjoyable and memorable. I absolutely recommend this dealer to anyone looking for a VW! Thanks San Tan VW! More

Seth was helpful, knowledgeable, and patient. I was not pushed into a deal, but was given the chance to decide if I could make it work. He was extremely understanding of a couple of odd requests I had, in pushed into a deal, but was given the chance to decide if I could make it work. He was extremely understanding of a couple of odd requests I had, including buying the car on Monday instead of Sunday. Finance arrangements couldn't have been easier or more pleasant. I am able to drive a car I have wanted for years at a price I can afford. I wouldn't hesitate to send anyone to Seth, and the dealership. Thanks for great service. More

Excellent Service and friendliness. I liked a lot the Excellent Service and friendliness. I liked a lot the fact that they did not jump into selling me a specifc car, but gave me options. Excellent Service and friendliness. I liked a lot the fact that they did not jump into selling me a specifc car, but gave me options. More

******** FASTEST, FRIENDLIEST SERVICE EVER *********** ******** FASTEST, FRIENDLIEST SERVICE EVER *********** TURN-AROUND TIME FROM FIRST CALL TO DRIVING AWAY IN MY NEW CAR: 12 HOURS TIME INSIDE DEAL ******** FASTEST, FRIENDLIEST SERVICE EVER *********** TURN-AROUND TIME FROM FIRST CALL TO DRIVING AWAY IN MY NEW CAR: 12 HOURS TIME INSIDE DEALERSHIP: 35 MINS WAIT TIME: 2 MINS I called Santan VW as a last resort when two other dealerships were stringing me along. Its a 45 minute drive away. We worked with Jack who was very attentive and made return calls when promised. When they had a question about something unusual on my credit Jack asked me about it - and when I explained it - the finance specialist called the bank to verify it was paid off and that was good enough to get the deal done. The other two dealerships are still hem-hawing and I drove my brand new car TONIGHT! Jack was professional, friendly and courteous throughout and I still can't believe how fast it all happened. I've never been in a new car so quickly. Usually you have to wait for the sales drones to try to play the "leave em hanging then swoop in for the kill" game (as if that works anymore) and then when they finally make their rip-off, er, "offer" you still have to drive over and sit at the dealership for at least two hours before you either sign papers or have a break-down due to the torture of simply being there. If you want fast, friendly, professional service - you want Santan VW. Thanks Santan VW - You can count on me for future business. More