
Ken Garff Volkswagen Gilbert
Gilbert, AZ
Filter Reviews by Keyword
By Type
Showing 551 reviews
I was met right away by Patrick McGuire who was friendly and listened to what I wanted. He did not try to sell me something I did not need, want or couldn't afford. He listened to what I had to say, then and listened to what I wanted. He did not try to sell me something I did not need, want or couldn't afford. He listened to what I had to say, then showed me cars he thought met my needs and he was right! It was a very easy and relaxed experience. I actually enjoyed buying a car! The sale seemed to go quickly but I did not feel rushed. I am very satisfied with the sale, financing and most of all the car. Thank you Patrick and SanTan Volkswagen. More
We had the best experience ever! Greg not only helped us make the best decision but once we did make a choice he went out of his way to make sure we new everything there is to know about the car. Greg was s make the best decision but once we did make a choice he went out of his way to make sure we new everything there is to know about the car. Greg was super freindly and his knowledge of all the cars was amazing. Brian is the one who did our paperwork and he was also friendly and fast! We were in and out in just a few hours and we all know that doesn't happen very often. More
The Dealership was very clean and attractive when you walk in. You were greeted in a friendly manner. My salesman was not pushy with regard to purchasing a car. The price I received was a great price walk in. You were greeted in a friendly manner. My salesman was not pushy with regard to purchasing a car. The price I received was a great price compared to other places. I was happy with my purchasing experience and would recommend this Volkswagen Dealership to my friends. I look forward to using the service department. More
Today I had the first exemplary visit to a service dealer in many, many years. Between Ricky, Tyson and Thomas, I was pleasantly surprised to see a team well put together. There were no misleading answers in many, many years. Between Ricky, Tyson and Thomas, I was pleasantly surprised to see a team well put together. There were no misleading answers, no "under state inspection rules, we can't let you see the work done in the shop" statements, no general money making tactics. Instead, I saw previously unanswered (previous management) questions answered with service shop secrets; you know, the ones that work that you usually have to pay for. I felt like my best interests were taken into account. I feel that this is a rarity these days. They seem to run this shop the way a service shop SHOULD be run. I would not dread going to this "Car Dealership Service Center" again. Guys....keep it up....see ya again. More
I have never been treated as fantastic before by ANY car dealer. Ron Sund truly was an advocate for us without all the hassle I've gone through with EVERY OTHER dealer. I have purchased 10 other cars and by dealer. Ron Sund truly was an advocate for us without all the hassle I've gone through with EVERY OTHER dealer. I have purchased 10 other cars and by far this has been the greatest experience including many 'luxury' dealerships. Ron did an oustanding job not only closing the deal and offering his suggestions as to the car we ended up purchasing, but his follow-up and ensuring our maintanence experience was positive was absolutely phenomenal. I can honestly say I remember ZERO other salespeople from other purchases made, but Ron stands out. I would highly recommend not only Ron but this dealer to ANYONE interested in purchasing a new or used vehicle. If they only sold Audi's... More
Gaylon was extremely helpful, knowledgeable and sincere. I was very impressed with the overall professionalism. I felt very comfortable. I will be suggesting this dealership to family and friends. I was very impressed with the overall professionalism. I felt very comfortable. I will be suggesting this dealership to family and friends. More
My first visit I wasn’t sure what I wanted just thought I should check out all my options. I am happy to say I am pleasantly surprised on the quality and all the different option’s they had there on site a should check out all my options. I am happy to say I am pleasantly surprised on the quality and all the different option’s they had there on site at SanTan. Seth (Sales Rep.) was not pushy and very accommodating. We set an appointment with him cancelled on him and walked in the next day without an appointment. It was 100 degrees outside and it didn’t stop him from showing me 4 different cars that day. I finally decided what I wanted and I am a very happy girl ;) More
San Tan is hands down the best dealership I have brought any of my vehicles to. Ricky was especially helpful and friendly. Most recently I took my car in for an oil change. I had forgotten to mention my air any of my vehicles to. Ricky was especially helpful and friendly. Most recently I took my car in for an oil change. I had forgotten to mention my air had been blowing warmer than it should. I had previously serviced my GTI at Berge VW on Baseline where I had brought the car in 3 times specifically for the air issues only to be told “it’s the Arizona heat” and I needed to just deal. San Tan found a cracked gasket on my compressor which caused my freon to leak and blow warmer air. At Berge I felt they rushed me out correctly the bare minimum. San Tan found a few other minor issues and fixed them immediately. The team at San Tan were friendly and respectful and I always drive away knowing my car was shown love and care and the repairs were done correctly. Even when I showed up at 5:50pm to pick up my car the service advisor took the time to go over my paperwork and assured me the time did not matter. PS. Berge charged me $89.00 for an oil change. OUTRAGE! More
This is a great dealership!!! They made the car buying experience extremely easy. On top of that, while signing the paperwork I didn't have to wait very long and didn't have me in the office for a long t experience extremely easy. On top of that, while signing the paperwork I didn't have to wait very long and didn't have me in the office for a long time. Also when i drove off in the car, they washed it and filled it up with gas. More