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Ken Garff Volkswagen Southtowne
South Jordan, UT
937 Reviews
We are Ken Garff Volkswagen Southtowne. You might expect a car company’s top priority to be cars, but not at Ken Garff Hyundai Cheyenne. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 937 reviews
June 25, 2023
Unfortunately I had to deal with the service department. Horrible communication. Lack of skill on the repairs. My car is acting different than it did before the repairs. Because of the service at this deale Horrible communication. Lack of skill on the repairs. My car is acting different than it did before the repairs. Because of the service at this dealership, I will never by a VW again. All the positive reviews on the internet are fake. More
by NG
Employees Worked With
Sam, Amber Hawkins-Warren
April 12, 2023
Just bought our fourth car tonight for our business, from Jasna! She is always so good to us! We hope she stays with VW Southtowne for a long time because I am going to be sad to have to deal with anyone els Jasna! She is always so good to us! We hope she stays with VW Southtowne for a long time because I am going to be sad to have to deal with anyone else. Needless to say we are more than happy to do business with VW Southtowne and Jasna every time! More
by mirandabear
Employees Worked With
Jasna Tursic
April 10, 2023
This dealership was efficient, well stocked with cars available the first day we walked in. Our sales person, James, was informed about the vehicles, well mannered and not pushy. available the first day we walked in. Our sales person, James, was informed about the vehicles, well mannered and not pushy. More
by Sherrybrightslc
Employees Worked With
James Wilson
March 25, 2023
Carlos our sales rep was very good, showed us the cars available with the color and interior we wanted though without AWD; price and trade in negotiations were clear; we were twice assured a trade in val available with the color and interior we wanted though without AWD; price and trade in negotiations were clear; we were twice assured a trade in value; however the process of trading in our car was not as described. After signing for the new car we learned the trade in value of our existing car was $500 less than written commitment. Unfortunately we had already signed a contract for the new car. We were misled by the finance people. We won’t consider VW SouthTowne when we replace our second car this summer and I doubt anyone there cares we’re out $500. More
by Royahenderson
Employees Worked With
Carlos Rojas
