Ken Garff Volkswagen Southtowne

20,000 mile oil change I went in to get my oil changed. They had me in and out pretty quick. The waiting room was nice and they even provided coffee, which was nice because I went in to get my oil changed. They had me in and out pretty quick. The waiting room was nice and they even provided coffee, which was nice because I had an early morning appointment. The guys in the service department were nice and informed me of the work they did on my Jetta. I will definitely lease again from South Towne. More

Very satisfied with salesman and the treatment of the staff The salesman Ben Campbell was the second time we have worked with him. He is very concerned in pleasing us as customers. The dealership wanted to make The salesman Ben Campbell was the second time we have worked with him. He is very concerned in pleasing us as customers. The dealership wanted to make sure we were very satisfied with our decision. Liked the way the staff explained items not understood for example the lease program vs purchase. More

Overall good expeience Got on the schedule quickly. Got the work done quickly. Came through on promised delivery time frame. Dillon was very thorough and helpful. Gave gr Got on the schedule quickly. Got the work done quickly. Came through on promised delivery time frame. Dillon was very thorough and helpful. Gave great customer service. Answered questions I had on bill accurately. I've had a relationship with Southtowne VW since 2003 and was surprised to discover that Cliff was no longer there. We've (family) have bought either 4 or 6 cars there and have always been happy with the relationship. What happened? Sounds like I need to develop a new friendship...... More

execellent service I took my car for service and Malik offers to help, same day service plus they installed and accessories for my car, they wash my car nice and sparkli I took my car for service and Malik offers to help, same day service plus they installed and accessories for my car, they wash my car nice and sparkling. I will like to thanks Malik and the service department for the good environment at the moment of service. Thanks More

65000 miles service Fast service and easy to schedule. Car was washed at end of service. People are great and really care about the customer satisfaction. Highly recommen Fast service and easy to schedule. Car was washed at end of service. People are great and really care about the customer satisfaction. Highly recommended. More

Quick and Complete Service The men and women here take pride in their work and always try hard to get the job done right the first time. I usually wait while my vehicle is being The men and women here take pride in their work and always try hard to get the job done right the first time. I usually wait while my vehicle is being serviced and take advantage of their business center with free wifi and coffee. These people are great and really care about the customer. More

Recall I really liked the service! Very helpful they got my car in and out super fast and everything went well. and they washed my car I really liked the service! Very helpful they got my car in and out super fast and everything went well. and they washed my car More

I had an excellent experience. The service rep was the best. He got me in the first appointment available the same day. I don't think the car was washed though as my convetible T The service rep was the best. He got me in the first appointment available the same day. I don't think the car was washed though as my convetible Top was still dry and had the same water spots as when I got there. Overall, it was just a really good experience. Very personable. I highly recommend it. More

Very good I really liked the service! Very helpful they got my car in and out super fast and everything went well. One time they washed my car but this time th I really liked the service! Very helpful they got my car in and out super fast and everything went well. One time they washed my car but this time they didn't so maybe do that every time cause it is really nice to have a clean car after More

My thanks I am again astonished by the level of care and attentiveness to my needs, concerns and even my comfort. Malik is such a pleasure to deal with, as he I am again astonished by the level of care and attentiveness to my needs, concerns and even my comfort. Malik is such a pleasure to deal with, as he gives his complete attention and expresses genuine interest, as I prattle on about how much I love my Jetta and just want the peace of mind that comes with knowing that my issues are addressed and everything is done well and carefully. Having to deal with car problems is never a desirable way to spend one's time and money, but the wonderful people at Southtown volkswagon take away the sting and make it a far more pleasant endeavor. More