Ken Garff Volkswagen Southtowne

oil change I am giving the rating i am because i came in to get my oil change and there was no hassle or much of a wait. It was even completed 30 mins faster tha I am giving the rating i am because i came in to get my oil change and there was no hassle or much of a wait. It was even completed 30 mins faster than estimated. I was happy with the service and my technician overall and would recommend this dealership and i have recommended this dealership already. More

review from last service I like the dealership, but this last service I took my car into took over 2 hrs... if it would have been 1hr I would have given 5 stars... other than I like the dealership, but this last service I took my car into took over 2 hrs... if it would have been 1hr I would have given 5 stars... other than that the people are great! More

I just went in for service not to buy a car. The service department is excellent. I am always able to get my car in quickly, and get a response as to what the problem is in a timely manner. The service department is excellent. I am always able to get my car in quickly, and get a response as to what the problem is in a timely manner. More

Quick service I stopped in just to get my windshield wipers replaced per my lease agreement warranty, there was a little confusion at first as to who would replace I stopped in just to get my windshield wipers replaced per my lease agreement warranty, there was a little confusion at first as to who would replace them--service or as part of the warranty. When the rep found my name in the system, he found the wipers, put them on for me and I was out the door. Took not even ten minutes. More

Pleasant experience It's always a pleasant experience to do business with Southtowne VW. Although my Passat runs so well, in the two years I've had it, it has only been t It's always a pleasant experience to do business with Southtowne VW. Although my Passat runs so well, in the two years I've had it, it has only been there once for an oil change and one other time for registration renewal emmissions certificate. More

Keeps me coming back. Malik has always been great to work with. Anytime I go in for a service he knows exactly who I am. I am impressed that he knows me by name. Talk about Malik has always been great to work with. Anytime I go in for a service he knows exactly who I am. I am impressed that he knows me by name. Talk about service! More

really good experience. My car had a recall on the turbo. It made an amazing difference to have it fixed. The service was fast and efficient. I appreciate the friendliness My car had a recall on the turbo. It made an amazing difference to have it fixed. The service was fast and efficient. I appreciate the friendliness and courtesy of the staff. Thanks for really great service. Morgan Smith More

Malik was awesome, he answered all my questions as best as he could even on my 100,000 warranty which was off topic. Gave me a good quote on wheels which was awesome, he answered all my questions as best as he could even on my 100,000 warranty which was off topic. Gave me a good quote on wheels which I will also be ack for soon because it was amazing service. I waited longer than expected but they had been working on a recall I wasn't expecting. That was the only inconvenient part for me. More

Service You have very excellent team, Malik was very helpfull and he did great job. And I'am happy with the outcome of the service provided. You have very excellent team, Malik was very helpfull and he did great job. And I'am happy with the outcome of the service provided. More

Good friendly professional people While I purchased a used car from another entity (rather than the new car I was looking at here), VW Southtown was friendly and accommodating to me, p While I purchased a used car from another entity (rather than the new car I was looking at here), VW Southtown was friendly and accommodating to me, providing all the kinds of services and attention that they offer their new-car customers. I guess I was expecting that they would be mad or something, but they were not. Just accommodating; helping me to feel happy and satisfied with my car and the service and help they would be able to render me. Thanks VW Southtown! Chris More