Ken Garff Volvo Cars
Salt Lake City, UT
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Lied to us purchased a used car with the salesman telling me how great this car was and that they had the best service center who went over everything on the car purchased a used car with the salesman telling me how great this car was and that they had the best service center who went over everything on the car. took vehicle on a test drive, and some dash lights were on. asked about them and they had a service guy check it out. they corrected the problem, or so I thought, but three weeks later same lights came on. to make things worse when I had the warning lights serviced with another dealer they said that several other regular maintenance items had not been performed for quite some time. NEVER TRUST THIS DEALERSHIP, the service manager should be FIRED!!! More
Professional and helpful They were extremely patient and worked around our schedule to find the right car for our family. Mitch was very knowledgeable and kind. We live out of They were extremely patient and worked around our schedule to find the right car for our family. Mitch was very knowledgeable and kind. We live out of the greater SLC area but it was well worth the drive! We love our 2017 XC90 Momentum. The technology and comfort is unmatched. They may be the only Volvo dealership in Utah but they have a wide availability of vehicles. The overseas delivery option also sounds like an excellent option for ordering a vehicle. More
Professional, fast and efficient. Great salesman. Jake A. Is the bomb. Financing thru Ken Garff was easy and done all in house. The whole process took an hour, although I sent them eve Great salesman. Jake A. Is the bomb. Financing thru Ken Garff was easy and done all in house. The whole process took an hour, although I sent them everything they needed before I got to the dealership. More
Needed to buy a car We needed a car as ours broke at an inopportune moment...We worked with Kyle to find exactly what we were looking for--AWD wagon with manual transmiss We needed a car as ours broke at an inopportune moment...We worked with Kyle to find exactly what we were looking for--AWD wagon with manual transmission. All in one day. More
Great used car buying experience! We found a used Acura listed online and called before coming to the dealership to check it out. It was a great experience other than the time it took We found a used Acura listed online and called before coming to the dealership to check it out. It was a great experience other than the time it took to get the financing figured out and completed. We had 3 small children with us and wished that it had gone a bit quicker for their sakes, but that being said the sales people were great with them. They got them snacks, found a cartoon for them and one lady even took the littlest to get a drink whole she was screaming dieing the tone that we were trying to sign paperwork. Cameron was great to work with! More
Purchase of a new car Mitch Cameron is the BEST! Great individual to work with. Professional. Listened to what we wanted in our new car and showed us what we were looking f Mitch Cameron is the BEST! Great individual to work with. Professional. Listened to what we wanted in our new car and showed us what we were looking for! More
A truly enjoyable experience. From start to finish, everything was very streamline and efficient. Plus, I feel I got a great deal! I would most certainly recommend this dealers From start to finish, everything was very streamline and efficient. Plus, I feel I got a great deal! I would most certainly recommend this dealership to anyone. More
Tom was awesome he really made sure I was happy with my csr They did a great job of getting me into the type of vehicle that I needed. I love my vehicle and would recommend them to friends They did a great job of getting me into the type of vehicle that I needed. I love my vehicle and would recommend them to friends More
Don't go to Ken Garff Volvo-Poor Value Daughter bought a battery for a 2010 Volvo S40 at Ken Garff Volvo. Cost her $262 out the door. Battery list for $150 they charged $192 plus $62 lab Daughter bought a battery for a 2010 Volvo S40 at Ken Garff Volvo. Cost her $262 out the door. Battery list for $150 they charged $192 plus $62 labor. Can get the same battery at other the Volvo dealer dealer in Colorado Springs for $135. Ken Garff would not pro rate her two year old Volvo battery because she didn't have a receipt. More
I'm glad I walked away from the purchased! check engine light came on within a hour purchased the vehicle. car stalled out couple of times at the house. electronic control module light came on. check engine light came on within a hour purchased the vehicle. car stalled out couple of times at the house. electronic control module light came on. went to autozone to find out the error code. returned the car back to dealership solve the issue. car sales man said they will bring it to another dealer to solve the issue. few hrs later car sales man said it fix. I told him I need receipt or paperwork what was done. came back to dealership to pick up the car. no paper work or receipt what was done. only thing they put in writing is 30 day return if check engine light came on. most likely they reset the engine check light code. from there I just left the dealership. More

