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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.4
887 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 887 reviews

February 27, 2026

Alex Daniel and Ezra were all great. They helped me with everything I needed and were very professional. More

by JNJLIDDELL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel, Ezra
Mar 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 26, 2026

Very kind and helpful She was very knowledgeable and helpful and kind to work with More

by slopresti69
Recommend Dealer
Yes
Employees Worked With
Anastasia
Mar 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 26, 2026

Austin in the service department went out of his way to assist me. He deduced correctly that the battery was bad. So we went forward with the maintenance and tested the battery. It was bad so they replaced More

by kczdoodles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in the service department
Mar 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 25, 2026

Shari is always great to deal with. She always goes above and beyond to make sure our vehicles are taken care of. More

by y0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shari
Mar 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 25, 2026

The service department at KGWV is the best! Kept me informed through the entire process. Excellent to work with. More

by mjensen6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Eckhardt, Antonio Gonzalez
Mar 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 25, 2026

Very poor customer service. After they fixed my jeep and it could not make it back to my home. They had to tow it back to their service station and then they tried to charge me More

by brian.bennion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
Feb 26, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hi Brian, I'm sorry to hear about these issues with your Jeep and with our service department. I'd like to speak with you and address your concerns; please contact me and I'll do my best to help. Thank you. Chad Crane, Service Manager chadc@kengarff.com

February 23, 2026

I let the wife go and pick out what she wanted, and she was very happy with what was looked at , It was a good experience with the salls dept, and she is very happy, maybe someday I will get to drive it. More

by demoody8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rani Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalia Lafollette
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2026

It was in and out. Great I will come back for service as I bough a maintenance package for oil changes. More

by moe.jones
Recommend Dealer
Yes
Employees Worked With
Beth
February 23, 2026

One of the lady's at the desk was a little mean. The guy who needed up taking care of me was way nicer. But he lacked some communication. He also would answer when I would call and tried to help me More

by Haileeleyba8
Recommend Dealer
Yes
February 23, 2026

Service was easy to schedule, the team was very communicative about progress and timelines, and my van was fixed under warranty. More

by jwbdenmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Branham
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