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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.4
887 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 887 reviews

February 19, 2026

I had the best experience! Both Keegan and Nino were amazing! I love my new car More

by sgreenlmt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan and Nino
February 19, 2026

Everyone was great. The repairs were completed ahead of the projected time and the vehicle is now working well. More

by wellsedward
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Sonya Smith-5 Stars
February 16, 2026

Great experience at Ken Garff began with our sales consultant Sam Greaves. He was personable, informed and was the biggest reason we purchased a vehicle at this dealership. More

by wilkesod
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
The individual who worked on our closing documents is not listed
February 14, 2026

Excellent service, communication, and the staff is very friendly! Love that you receive a text message upon drop off, allowing you to easily communicate with your service advisor by text or phone anytime, More

by dmac
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Austin Bahr, Eckhardt
February 11, 2026

Mechanics need new training on working on vehicles. All I wanted was a recall work. But was given my truck back not working. They left fuses on the floor board they missed. We put those back in and the More

by lavinadan80
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Wade Brandan, Austin Bahr
Feb 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Chad Crane, Service Manager chadc@kengarff.com

February 11, 2026

Great fast and efficient service. We always have great service,that is why we keep going back. More

by td
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Feb 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 09, 2026

It was good It was good from the drop off until I was called to pick it up More

by mattp5
Recommend Dealer
Yes
Feb 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 09, 2026

Sam Graves made our experience at Ken Garff great! We shopped at other dealerships but it was Sam's efforts to keep in touch with us and answer all our questions that brought us to Ken Garff. He is sm More

by Wilkfam92
Recommend Dealer
Yes
Employees Worked With
Sam Graves
Feb 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 06, 2026

All issues were addressed, A car wash would have been nice. Service staff were courteous. More

by harvestqueen67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 09, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 05, 2026

Everyone was great and very helpful. And kept me up to date on everything that they did. More

by Mtbmom
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 09, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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