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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
887 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 887 reviews
Verified Customer
January 29, 2026
I brought my Jeep for its second service appointment, and I had a really good experience. The staff is knowledgeable and customer service oriented. I definitely recommend this service center. I had a really good experience. The staff is knowledgeable and customer service oriented. I definitely recommend this service center. More
by jgasca74
Employees Worked With
January 28, 2026
I we told me I needed a 1000 down then told me it would be 45k then tried to work in the extra warranties before I approved it then ones I refused it dropped to 40k but still needed a 1000 down. And did no be 45k then tried to work in the extra warranties before I approved it then ones I refused it dropped to 40k but still needed a 1000 down. And did not make any sense. Then when I have problems with the car in the first 48 hours and said why not just put me in the other one and they said no but yet there were the same exact car the other one was just a different color on top of that I felt the attitude from the financial guy and I did not appreciate that at all More
by marine.brown2014
January 26, 2026
Very disappointed. I was scheduled for a repair. I took time off work to drop my jeep off only to be called that same afternoon to come back to pick up my jeep because I was scheduled for a repair. I took time off work to drop my jeep off only to be called that same afternoon to come back to pick up my jeep because they didn’t have the part to fix the recall issue. We scheduled the appointment only because you had the part ! The most frustrating part was the excuse I received from the guy who was working with me that my jeep qualifies to have the recall fixed. That’s B. S. You contacted me. We scheduled the repair based on part availability. Now 3 weeks later still no call back to fix the problem. More
by robert@theothersideacademy.com
Employees Worked With
I’m not sure who I checked my jeep in with but I’m sure it’s on my paperwork. To be honest it’s as if I didn’t matter because he passed my paperwork to someone else at the service desk.
January 25, 2026
It was fun and John was help full with all my concerns. And it hent well and I like my jeep truck Thank you John S. And it hent well and I like my jeep truck Thank you John S. More
by viper.1.ph
Employees Worked With
January 20, 2026
Dropoff and pickup of my vehicle was a breeze. My service advisor did a great job and kept me updated throughout the process. The installation of my accessories came out perfectly. My service advisor did a great job and kept me updated throughout the process. The installation of my accessories came out perfectly. More
by Jeebs747
Employees Worked With
Austin Bahr
