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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
920 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 920 reviews
June 08, 2026
Took it in for an oil change, said not to check cabin air filter due to previous issues with them installing air filter upside down, not putting cover back on properly, and breaking the catch for my glove bo filter due to previous issues with them installing air filter upside down, not putting cover back on properly, and breaking the catch for my glove box. Service manager told them not to but they did so anyways. Tires were supposed to be rotated (which they supposedly did) and then inflated to recommended pressure (36 PSI) Checked tire pressure while I was driving and 3 tires were reading 42-43 PSU (overpressure) and 1 tire was reading 30-31 PSI (underpressure) Technicians there don't seem to ever really pay attention to customer concerns/comments or even getting things to proper specifications. More
by robzaugg
Verified Customer
June 05, 2026
Great relaxed experience in buying my new to me car. To once again be driving a rear wheel drive stick shift is a revisit to my youth . Things went great with the buy and delivery. The drive 6 days l To once again be driving a rear wheel drive stick shift is a revisit to my youth . Things went great with the buy and delivery. The drive 6 days later was like a Dave Matthews concert. Hike your skirt up a little and show the world to me. Raver nurse telling me her costumes at EDC was the best. Understanding me, heck just get into Ken Garff and drive away with your dream. Oh and show the world, TO ME. More
by snowbirdcharles
Employees Worked With
Everyone
June 04, 2026
Brought in for crappy mpg. Confirmed crappy mpg. Told no check engine light so they can't do anything. Suck it buttercup and pay more at the pump each fill up. Confirmed crappy mpg. Told no check engine light so they can't do anything. Suck it buttercup and pay more at the pump each fill up. More
by tbybee
Employees Worked With
Service
June 02, 2026
Rylan took such good care of me. I will highly recommend him again and again! I will highly recommend him again and again! More
by pvreeken
Employees Worked With
June 01, 2026
Took my Truck to dealership for oil change and tire rotation. When I got my truck back they said they did both. After I got home I realized they never did tire rotation even though the paper work showe rotation. When I got my truck back they said they did both. After I got home I realized they never did tire rotation even though the paper work showed it was done. Took it back a few days later when I had time. Service man tried to tell me they did rotation BUT I proved him wrong. That will be last time I allow them to touch my tires. More
by hannaclyde
June 01, 2026
Sales was good. Service department sucks. Terrible communication in the service and service department. Frustrated in the amount of time. Should have been a priority Service department sucks. Terrible communication in the service and service department. Frustrated in the amount of time. Should have been a priority. More
by KOESTERMICK
Employees Worked With
Shaun
