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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

Overview
Reviews
Vehicles
4.3
1,066 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 1,066 reviews

November 06, 2026

Best service department in Utah that I found! The staff, technicians and mangers care about the customer. More

by marklisakirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody the manager and I can’t remember the rest
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Nov 11, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 04, 2026

Went in for new tires, then my tire sensor went out. They said it was a coincidence and that it would cost me almost $300. However, before I left the first time I was there, I mentioned all this and was More

by ffxgirl6
Recommend Dealer
No
Employees Worked With
Austin
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Nov 11, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Chad Crane, Service Manager chadc@kengarff.com

November 04, 2026

Everything went smoothly, they kept me in the loop. Offered to drive me home, but I like to walk, wasn't far. More

by Wolfmarquardt43
Recommend Dealer
Yes
Employees Worked With
Sonya Smith
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November 02, 2026

Always do what they say, and within the time they say. Very pleased to take my RAM 1500 there sir service. More

by carlandmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasiia
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Nov 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 02, 2026

Fue la. Mejor. Trabajar. Con Antonio es un gran emplado El trabajar. Con Antonio fue. Li mejor. Es. Muy atento. Y te. Explica. Todo. Lo referente. Hasi. Tu. More

by Miguelramirezreyes1
Recommend Dealer
Yes
Employees Worked With
Antonio
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November 02, 2026

Terrible didn't tell me I had a warranty I tried to get me to pay $800 that was covered under warranty. Plus charge $8200 the said I do have a warranty and it went down to $3600 after I asked multiple More

by Ljabuccs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn twitchell
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Nov 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Chad Crane, Service Manager chadc@kengarff.com

October 31, 2026

They were easy to work with. Salesman Moses was great made sure I was comfortable. More

by myruplinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses
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Nov 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 31, 2026

Austin is great to work with. Made sure everything was inspected so there were no issues More

by Jeebs747
Recommend Dealer
Yes
Employees Worked With
Austin Bahr
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Nov 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 30, 2026

Kept in constant communication with the process of getting my Vehicle fixed Awesome to work with. More

by Crosales1821
Recommend Dealer
Yes
Employees Worked With
Antonio
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Nov 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 30, 2026

Jordan Rigby is great to work with. thanks for helping us - we really appreciate it More

by sean@westernamericanloan.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jordan rigby
Print
Nov 04, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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