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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.3
907 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 907 reviews

May 27, 2026

Very efficient and fast easy in and out. Shaun was very friendly and excellent to work with. So much better than LHM that I went to with my other car. More

by Me
Recommend Dealer
Yes
Employees Worked With
Shaun and he was great
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

May 25, 2026

Trinity is amazing! She made sure I made it to the doctors on time and we got the address wrong so I called her to make sure my guy got paid for the whole ride! Well don More

by minergal1978
Recommend Dealer
Yes
Employees Worked With
Trinity is amazing! Best give her a raise and see to it she sticks around! Love her to pieces!!!
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

May 24, 2026

They did everything I needed They everything i needed and the they had popcorn they didn't have it last time More

by dianemallett20
Recommend Dealer
Yes
Employees Worked With
Sonja Smith
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

May 22, 2026

Take good care of customers and friendly The job done right, service is good, the waiting room is nice More

by vilayvoneford
Recommend Dealer
Yes
Employees Worked With
Anastasia
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

May 22, 2026

Good job The job done right. The waiting room is good, everything is good Great job More

by vilayvoneford
Recommend Dealer
Yes
Employees Worked With
Idk, the girl there
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

May 22, 2026

We looked online and found a couple of trucks we liked. Scott texted us and worked with our schedule to come in to see what we could afford. We gave him our price limit and all the features we would like More

by chuckathyfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rani Jensen, Alex Allen
May 22, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

May 21, 2026

Dropped off the vehicle she immediately came out and helped us got it all checked in followed up within 2 to 3 hours. Let us know what was going on with the vehicle. Very good follow through. More

by jason@cascadeplumber.com
Recommend Dealer
Yes
Employees Worked With
Shari
May 22, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

May 20, 2026

Brought my vehicle in for air conditioning service. It was determined to replace a line. The line was replaced and system recharged. Less than a week later the line broke, lost all refrigerant. It was More

by tylersbills2
Recommend Dealer
No
Employees Worked With
It changed constantly
May 22, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Chad Crane, Service Manager chadc@kengarff.com

May 19, 2026

Bought a used car, check engine light came on within 2 weeks. Heated seats and heated steering wheel did not work. Charged $895 for a GPS tracker device- PLAD tech. I would not recommend this dealer. More

by Summer Witmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eliseo
May 20, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Alexander Allen, General Sales Manager alexa@kengarff.com

May 19, 2026

it was just average. I did get upsold to do the transmission and differential fluid change, but I was concerned when they did they oil change and rotated the tires. they More

by mazslc
Recommend Dealer
Yes
May 20, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Chad Crane, Service Manager chadc@kengarff.com

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