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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

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666 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 666 reviews

March 03, 2023

Antonio was amazing, outstanding, concerned & very helpful :) Everything was clean. Nice atmosphere Keep up it More

by Lisazarogoza
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTONIO GONZALEZ Jr. 5STAR?
February 28, 2023

This is our fifth auto purchase from Ken Garff. We love the service enough to keep purchasing from you! More

by sandymorley49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijio (sales), Mike (financing)
February 17, 2023

This is my 2nd review of this place. First having bought a Fiat 500x and living in Ogden, UT this is the closest dealership for warranty repair. Really? You can't have some of your other More

by james_rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Feb 21, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hello James, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Chad Rigby, General Manager chadr@kengarff.com

February 11, 2023

Lucas provided me with exceptional service when i took my truck in for an oil change and other services. He actually saved me some money. I also found out that the quick lube franchise did not do the correct More

by Ute Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lindsey
February 11, 2023

Great service! ! The advisor was right there to greet me and the work was done quick. Antonio was very nice! More

by la_gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzalez
January 23, 2023

They are very considerate of safety and their work. Very nice people to interact with. More

by hs.girl46
Recommend Dealer
Yes
Employees Worked With
Sergio Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rani Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalia Lafollette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Merryweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Purdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shari Christiansen
January 22, 2023

It was very excellent during my visit, mechanics did wonderful job l think they should get a good bonuses ÷extra money. More

by Droppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SonYA SMITH ADVISER
January 15, 2023

I dealt with Austin. He really is awesome and made my experience exceptional. I’m beyond satisfied. More

by MarcN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
January 02, 2023

GREAT SERVICE AND AMAZING PEOPLE! MY FAVORITE PLACE TO SHOP FOR A CAR! GO THERE, SEE NINO! More

by Jaspetersen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 31, 2022

The service here is horrible. I brought my truck in for a check engine light. I was told it would be 3 days before they could do the diag, which I was fine with. The next day I ge More

by monkeyman609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Lindsay
Jan 03, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Chad Rigby, General Manager chadr@kengarff.com

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