Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This is my 2nd review of this place. First having bought a Fiat 500x and living in Ogden, UT this is the closest dealership for warranty repair. Really? You can't have some of your other First having bought a Fiat 500x and living in Ogden, UT this is the closest dealership for warranty repair. Really? You can't have some of your other dealerships do the service? That aside, we scheduled warranty service (PIA) and when we got there to have the service performed they said we'd have to come back because the part wasn't available. xxx. OK, we rescheduled and this time they said a Fiat technician wasn't available yoday and we'd have to come back. xxx. Well after further discussion and intervention by the manager he said that wouldn't be necessary so they commenced doing the service. Cudos to the manager but for chrissakes, where is uour anticipatory skills? Like, OK were going to fo this so what do we need? I guess it's time to sell and get something else if this is the rigaramole we'll encounter everytime. More
Lucas provided me with exceptional service when i took my truck in for an oil change and other services. He actually saved me some money. I also found out that the quick lube franchise did not do the correct truck in for an oil change and other services. He actually saved me some money. I also found out that the quick lube franchise did not do the correct maintenance on my fuel filters and only was replacing on not both. I liked the video the service team did. Lucas is my service guy going forward. More
They are very considerate of safety and their work. Very nice people to interact with. Very nice people to interact with. More
GREAT SERVICE AND AMAZING PEOPLE! MY FAVORITE PLACE TO SHOP FOR A CAR! GO THERE, SEE NINO! MY FAVORITE PLACE TO SHOP FOR A CAR! GO THERE, SEE NINO! More
The service here is horrible. I brought my truck in for a check engine light. I was told it would be 3 days before they could do the diag, which I was fine with. The next day I ge I brought my truck in for a check engine light. I was told it would be 3 days before they could do the diag, which I was fine with. The next day I get a call saying they hadn’t tested anything but ordered the parts and I could pick it up while we waited for them. I asked that they actually test the part they thought caused it. Two days later I get a call confirming it was bad, but they wanted to do the front breaks and service the differentials. I called around and found a better rate for the work. I talked to Lucas again and told him no, this was before 2 pm, he told me he would have his tech get the truck ready and let me know. I called back at 4 and he was gone for the day, as was the tech. I got there in the morning to pick it up and found it sitting in the lot. I was told the Tech who wouldn’t be there for an hour still had the key so no one knew if it was done. The tech arrived and said it had been ready since before he left. My warranty expired, I will not be going back to their shop. More



