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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.2
1,017 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 1,017 reviews

August 12, 2026

Waiting not too long. Finished on time and good service. Warmly welcome and friendly. Give enough information. More

by karenni.shwe
Recommend Dealer
Yes
Aug 17, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 09, 2026

They treated me great and repaired my truck in quality time I will always recommend them More

by Edgrow48
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 10, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 08, 2026

This dealer, and more specifically my service writer, seem to care if I am happy with my vehicle. Always great customer service from Austin. More

by emason76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 10, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 08, 2026

Great place, service was great, had me in and out no issues. I definitely recommend this dealership More

by ianf76
Recommend Dealer
Yes
Employees Worked With
Antonio
Aug 10, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 07, 2026

Zero communication after the sale. I was promised I’d be able to buy tires at cost as part of the deal when buying my truck. After weeks of trying to get a price, I tried to escalate More

by don_wasilewski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keegan, Austin, Alexander
Aug 10, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Alexander Allen, General Sales Manager alexa@kengarff.com

August 05, 2026

I have been frustrated with Ken Garff Dodge because I always have to go through multiple inexperienced people to get to someone that actually knows about cars. I stopped going there about 2-3 years ago. More

by golfmjs
Recommend Dealer
Yes
Employees Worked With
Luke Lindsay
Aug 10, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for your review! It is wonderful to hear that Luke provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Please reach out directly if there is anything we can do to assist you further. Chad Crane, Service Manager chadc@kengarff.com

August 04, 2026

Great Service with my truck easy booking appointment Friendly people Greatly appreciated and Fast Service too 👍 More

by tarpsamoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
July 31, 2026

I always had the best experience I've always been treated as family Great service at west valley Ram More

by mikesmul
Recommend Dealer
Yes
Employees Worked With
Samantha
Aug 10, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 29, 2026

Great John was very good to work with. He was very hospitable and never pushy. Everything turned out great! More

by karen.heaps
Recommend Dealer
Yes
Employees Worked With
John Scott
Aug 10, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 28, 2026

Sonya is always great to work with and has always done a great job. Thanks More

by hunsakerdr
Recommend Dealer
Yes
Employees Worked With
Sonya
Aug 10, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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