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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
915 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 915 reviews
September 19, 2020
I took my car in for my free service on my car oil change and my car was covered with grease stains in every section of my car mind you my car is white and inside the driver's side door and panel very very u and my car was covered with grease stains in every section of my car mind you my car is white and inside the driver's side door and panel very very upset that the person working on my car would be more considerate! More
by Prettywoman110569
Employees Worked With
Service oil change
September 12, 2020
Steven, and Stockton were outstanding! Traded in a lease, the process was seamless. I would never buy a vehicle anywhere else. Thanks, team. Go Utes! the process was seamless. I would never buy a vehicle anywhere else. Thanks, team. Go Utes! More
by Ryan Anderson
Employees Worked With
Steven Poels, Stockton
September 10, 2020
We are always taken care of at Ken Garff West Valley Dodge. We don’t have to visit too often though, because my Chrysler 300 that I purchased from them in 2012 is a wonderful car. She is silver and he Dodge. We don’t have to visit too often though, because my Chrysler 300 that I purchased from them in 2012 is a wonderful car. She is silver and her name is “Maude”. This visit was no exception as we received the excellent customer service that we always do. More
by dseeley
Employees Worked With
September 05, 2020
The people at this dealership are very down to earth and knowledgeable. I feel grateful to have found them! They always go out of their way for the customer. knowledgeable. I feel grateful to have found them! They always go out of their way for the customer. More
by JP5420
Employees Worked With
Tony
September 01, 2020
Every time we take our truck to this service center they mess something up. They don’t seem to communicate well between departments and personnel. Will not be going here again. mess something up. They don’t seem to communicate well between departments and personnel. Will not be going here again. More
by slstay
Employees Worked With
Prefer Not to Call Anyone Out
August 20, 2020
Worst customer service ever!!! They should have some internal training on superior customer service techniques. The employees act like they have more important things to do than assist customers. internal training on superior customer service techniques. The employees act like they have more important things to do than assist customers. More
by Mike
Employees Worked With
August 01, 2020
I ended up not purchasing the vehicle. Paperwork was not ready as I requested after a 45 min wait. Additionally the car was never cleaned nor was it ready to go. Do not work with Dan Ryley. ready as I requested after a 45 min wait. Additionally the car was never cleaned nor was it ready to go. Do not work with Dan Ryley. More
by Rrussell74
Employees Worked With
Dan Riley
July 31, 2020
My service agent (Lucas) is awesome knows me by my first name and knows my needs as a disabled person. He gets me in and out as soon as possible. Great work!! name and knows my needs as a disabled person. He gets me in and out as soon as possible. Great work!! More
by LaNay Valencia
Employees Worked With
Lucas in service
July 24, 2020
They have always done a great job with my cars. Jimmy is the service writer that I always go to. Hes been my service writer for a long time. Knows his business and knows his customers. the service writer that I always go to. Hes been my service writer for a long time. Knows his business and knows his customers. More
by Cegraf2
Employees Worked With
