Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT | Page 63

Wanting to take a look at the 2011 Chyrsler 300's and upgrade from a 2005, I visited the dealership and met John Scott. After looking at the new ones and running some figures, it became apparent that I h upgrade from a 2005, I visited the dealership and met John Scott. After looking at the new ones and running some figures, it became apparent that I had not enough time in my current car to make a deal. John was very patient with me(which isn't easy) as we even looked over the new 200's. John then asked me what my ideal car would be. Right off the bat I gave him the criteria of: dual exhaust, sun roof, awsome stereo and sporty looking. He sat down at the computer for a few moments and then said I've got it. What he got I had to have. A 2010 Chevy Camaro, iced silver in color. After a few dollars on my part and the keyes to my 2005 Chrysler, we managed to make a deal. I might have spent a few dollars more than I had planned but I am more than satisfied with this car. As far as service with the dealership is concerned, I only have one experience so far. There were a few scratches on the paint of my new car and we scheduled it to be returned for touch up. My roommate took the car in as I was out of town and was provided with a loaner car for the next day. Unfortunately, the paint man had a personal family incident and was unable to perform the work that day. We resceduled and again were provided with a loaner with no problems. Without taking the paint all the way down, the scratches are almost invisable. He also took care of all the other nicks on the car. I would have liked it done better, but they went above what was originally agreed upon. I am definately satisfied with my car and the concern I have felt from this dealer as to maintaining that satisfaction, More

We had a good experience with this dealership. Preston was awesome to work with; very friendly and helpful. They were great to fix an issue with the steering shortly after the purchase of the vehicle. I was awesome to work with; very friendly and helpful. They were great to fix an issue with the steering shortly after the purchase of the vehicle. It would be nice to have seating in the reception area as we found ourselves and children standing around waiting for someone to help us. Also, the replacement car we had while fixing the other was not so great. It was filthy, the alarm went off every time we unlocked the car and the brakes were so bad it shook like crazy every time we stopped. Lucky for us, that's not the car we bought :) They did offer to switch it out but we were able to pick up our van that day. Overall, we had a good experience there and felt the price of our van was fair and reasonable. Thanks!! More

After visiting and getting the sales run around at other Jeep dealerships in Utah, Ken Garff West Valley and Natalia were a breath of fresh air. I finally decided on the Jeep Grand Cherokee Summit and was Jeep dealerships in Utah, Ken Garff West Valley and Natalia were a breath of fresh air. I finally decided on the Jeep Grand Cherokee Summit and was able to order it thought Natalie at the price I had been offered back and forth at another dealership. It was quick and easy with no hassle. Natalia has been great to help me get to know my new Jeep features. Also Alex in finance gave me all the simple options to pay, as well as the great information and suggestions from Rich Evans in Accessories. The entire experience was wonderful. I will be sure to pass this dealership and Natalia's name and number to every who asks, as well as those I have already shared my experience with. Just a great experience with such a friendly and helpful group of people. Natalia is the best! More

John was an amazing salesman. He was very helpful and went over and above to get me the things I wanted and needed. I would refer all my friends to John just from the experience I had with him. The servi went over and above to get me the things I wanted and needed. I would refer all my friends to John just from the experience I had with him. The service department was also very helpful in setting up everything and John Giffiths is just as amazing. Very good to deal with. More

I came from idaho to look at the GMC i bought so i wanted to be sure the truck was in the shape they said it was in. dorian gave me every and any picture i wanted with no hesitation and was very informative. to be sure the truck was in the shape they said it was in. dorian gave me every and any picture i wanted with no hesitation and was very informative. so after the long drive down to finally look at it the truck was right out front waiting, Dorian walked right up and handed me the keys and let my wife and i take it for a drive with NO PRESSURE it was so nice to not have a salesman try to push to buy it was the best buying experience i have ever had, and once we were signing papers and such they gave my wife flowers and gave me a hat it made the buying experience very good and friendly i would recommend them to anyone. thanks again Dorian More

when i showed up to ken garf joey was right out to greet me and asked what i was interested in looking for i said i would like a cobalt ss so he said park and come inside lets see what we can do for you i s me and asked what i was interested in looking for i said i would like a cobalt ss so he said park and come inside lets see what we can do for you i said ok so we went inside and sat down filled out my credit paper to see what i could qualify for and stuff then he went back to see if any other dealership had a cobalt ss and stuff but they couldnt find one so joey came back to me and asked is there any other car you like i said ya anything but a honda or hatchback lol and it must be turboed he said ok lets see what we can find and so he comes back says how about a subaru wrx i was like ok lets check it out so we went to check it out and man it was amazing the get up on that car is wow but my experience at ken garff with joey was very fun and great he is a very friendly guy and nice so i reccomend people go there and get a car ask for joey More

We went to Ken Garff to purchase the leased car we leased through Chrysler from their lot three years ago. Rani Jensen was absolutely wonderful to work with and wouldn't give up till she found us the best d through Chrysler from their lot three years ago. Rani Jensen was absolutely wonderful to work with and wouldn't give up till she found us the best deal possible. I didn't think we had a chance to get a loan but she made it work somehow. It would have been very hard on me to loose the Jeep Liberty I had grown to love and thanks to Rani, it is now still mine. Rani, you are amazing!!!! Thank you so much for working so hard on getting us this loan we needed to keep our Jeep. Now, I am a returning customer with my daughter trying to get her a car as well. We will be back each time we need a car and Ken Garff West Valley with Rani Jensen is where we will keep our loyalty. All a possitive experience! More

The service was fair, professional and overall employees were attentive to our needs. In addition to Joshua's friendliness and commitment to customer service, Preston was helpful with getting us the price w were attentive to our needs. In addition to Joshua's friendliness and commitment to customer service, Preston was helpful with getting us the price we needed and Mike was knowledegable about financing and service/warranty options. Great vehicle, happy customers! Thanks! More

My experience at Ken Garff was very nice. Joey Furtado was very helpful and gave us all the information we needed on what we were looking for. He answered all of our questions and his customer service ski was very helpful and gave us all the information we needed on what we were looking for. He answered all of our questions and his customer service skills are excellent. We now know what we need to make our future purchase. Thanks a bunch.! More

We went to Ken Garff because of Kerry W. and were very glad we did. Everyone very kind, Inventory was terrific, Will be bringing Liberty to their Service Dept., Deal done fairly quickly, and Truck is Perf glad we did. Everyone very kind, Inventory was terrific, Will be bringing Liberty to their Service Dept., Deal done fairly quickly, and Truck is Perfect. Thanks Kerry again and all for everything Jean & Doyle Winn More