Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

Service was done in a very timely manner. Dennis was great. He found me a shuttle to use while I waited. The dealership has a very nice waiting room and snack area. The repairs were diagnosed and perfo great. He found me a shuttle to use while I waited. The dealership has a very nice waiting room and snack area. The repairs were diagnosed and perfomed wile I waited. I live 180 miles from the dealership. More

In Feb 2010 my wife and I bought my 07 Ram out of it's lease and also purchased a used 05 Nissan Altima. The lease purchase went very smooth but the salesman Joe Trenn tried to sell us the Altima for $3k lease and also purchased a used 05 Nissan Altima. The lease purchase went very smooth but the salesman Joe Trenn tried to sell us the Altima for $3k ABOVE blue book. Absolutely ridiculous. Evidentally he's never heard of the internet and smart phone. My wife and I actually had to have the price reduced with the finance manager to get to blue book. The salesman here are crooked. No big surprise. Typical car salesman. The day I find a truely honest car salesman will be the day they EARN my business for life. Needless to say I won't be returning to this dealership unless they can provide a salesman that's honest and trustworthy. Atleast the facility was clean and inviting. More

When we first pulled in Dan was right their and helped us. He helped us 4 years ago when we bought the last company trucks. He went right in and got Dorian and I felt that they gave us the best possible us. He helped us 4 years ago when we bought the last company trucks. He went right in and got Dorian and I felt that they gave us the best possible price on the new trucks and gave us a great trade in price for our old trucks. They spent a lot of time locating the colors and accessories we wanted and had to bring in trucks from other lots. The had them all their the next day with all the accessories put on and cleaned up and ready to go. Dan went over all the features of the trucks with us individually and help us set up certain features. I don't think I could have been more pleased with the service I received from here. Next car or truck I buy I will come here for sure. More

I was expecting a good experience, but ended up with a great experience. After having a horrible experience at another dealership, I had a bitter taste in my mouth when it came to car shopping, sales agen great experience. After having a horrible experience at another dealership, I had a bitter taste in my mouth when it came to car shopping, sales agents, an dealers. I had no intention of buying a new car when I visited the ken garff dealership. A short, cocky sales agent more or less gave me the keys to the car I was interested in and told me to drive it. He gave me no information on the jeep I was about to drive. I returned and left with no lasting impression. After my husband and I had a discussion we decided to try again. This time we spoke to Natalia Lafollette. Natalia reviewed our choices with us, explaining literally every feature and cost with us. We decided on color and features. However the dealership did not have it on their lot. Natalia assured me I could return the next day and they would have it. Returning the next day was the best thing I did. Natalia true to her word found my jeep and I love it. Best experience ever! More

Ray was very helpful when I was there to get my car fixed. He seems to know a what he is talking. He was very helpful and reassured me everything would be fixed and I would be satisfied, and I was. I h fixed. He seems to know a what he is talking. He was very helpful and reassured me everything would be fixed and I would be satisfied, and I was. I highly recommened my friends and family go to go West Valley Dodge and see Ray for all their car needs. More

So I am a long time customer of ken garff and it seems everytime I go there the people dont change Just the cars "It must be a great place to work also" I have bought 6 cars from ken garff and 3 of them h everytime I go there the people dont change Just the cars "It must be a great place to work also" I have bought 6 cars from ken garff and 3 of them have been with Ronnie she is a wonderful sales person she is the only one I will deal with. She always listens to all of my "needs" and "wants" and always makes sure I am well taken care of!! I never have to worry about "did I get a good deal" or the "typical sales mumbo jumbo" she makes car shopping by far the best. So if you are in need of any vehicle she would be the one and only thanks "Uriah" More

The customer service was great. I will recommend this dealership in the future. I sent them the list of trucks i wanted to purchase and Rani showed me everyone and we test drove them. Took my truck in f dealership in the future. I sent them the list of trucks i wanted to purchase and Rani showed me everyone and we test drove them. Took my truck in for add ons and the service people where also great. More

We had to bring in our 2006 jeep liberty to have all four of our window liftplates replaced. Carlos was very helpful and kept us informed and worked very hard to make sure we didnt have to spend any money ou of our window liftplates replaced. Carlos was very helpful and kept us informed and worked very hard to make sure we didnt have to spend any money out of pocket! It was all covered by waranty! More

First time experience at is service department. I was promptly greeted by Jimmy. He was very friendly and professional, which put me at ease. He explained to me what exactly what was going to be done wit promptly greeted by Jimmy. He was very friendly and professional, which put me at ease. He explained to me what exactly what was going to be done with my car and offered other possible needed services without being pushy. The service was handled very efficiently and happy with the outcome. Thanks Jimmy! I would recommend this place to others and be willing to go back again. More

I have bought 3 cars from this dealership. I keep going back there because they are great people and they treat me fair and don't push me into anything i don't want. They found me the car i wanted after pr back there because they are great people and they treat me fair and don't push me into anything i don't want. They found me the car i wanted after pre approving me and i couldn't be happier. i think everyone should use this dealer. More