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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

Overview
Reviews
Vehicles
4.2
1,017 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 1,017 reviews

July 22, 2026

The dealership is convient and reliable and will give me the service that I need when I need it More

by mnadauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 24, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 22, 2026

He was very professional and answered all my questions. Give the guy a raise. Awesome More

by morte321
Recommend Dealer
Yes
Employees Worked With
Daniel galavez
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Jul 24, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 22, 2026

Luke and his service techs are amazing. We have been buying and taking our vehicles here for years. Great people and service! More

by sy.imlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Jul 24, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 21, 2026

Edwin Carcano 5 Edwin is the Best! He took care of me and also sent me a tow truck the best customer service I've experienced so far! More

by mariaelena.morales
Recommend Dealer
Yes
Employees Worked With
5
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Jul 22, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 21, 2026

technician broke my skid plate under my car, let me drive away with it hanging down and dragging on the concrete. service advisor speaking down to me, did not grab me from waiting room, sounded annoyed when More

by Alexissmiffy
Recommend Dealer
No
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Jul 22, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Chad Crane, Service Manager chadc@kengarff.com

July 18, 2026

Poor service, will not return again. The service was not that great and it did not fix my issue that I came in originally for I will not return back there. More

by christinet926
Recommend Dealer
No
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Jul 20, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Chad Crane, Service Manager chadc@kengarff.com

July 18, 2026

I had always worked with Walker with him not being there I worked with John it was a very good experience More

by kelly.heaps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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Jul 20, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 18, 2026

They will work with you and make sure you walk out with a vehicle and they are good at communicating about stuff More

by krigby07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 20, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 17, 2026

Great service dept! Dependable diagnostics Ken Garff service department delivers with honest diagnostics, skilled technicians and clear communication. They have always b More

by Jeebs747
Recommend Dealer
Yes
Employees Worked With
Austin Bahr
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Jul 20, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 16, 2026

My first no hassle car buying experience Nino was awesome Nice selection of vehicles to test drive More

by maddogshaw33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino
Print
Jul 20, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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