Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

Overview
Employees
Reviews
Vehicles
4.3
896 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Contact Dealership

4175 W 3500 S

West Valley, UT

84120

Directions

By Type

Showing 896 reviews

April 07, 2026

Great job and concerned about my time and taking care of the issue. I would recommend them to others. More

by hunsakerdr
Recommend Dealer
Yes
Report | Print
Apr 16, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 06, 2026

The service call was fast and they got my car in very quickly, the job was done fast and right, Thank you. More

by tim.cox2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 16, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

April 02, 2026

Dieron un mal diagnostico pedian poner una baterria hybrid nueva y solo era actualisacion de software More

by Ael121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kkk
Report | Print
Apr 06, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Gracias por su reseña. Siempre deseamos que nuestros clientes queden 100 % satisfechos con el tiempo que pasan en nuestro departamento de servicio, y lamentamos saber que no pudimos brindarle una experiencia de 5 estrellas. Actualmente estamos revisando las circunstancias relacionadas con su reseña. Si desea compartir más detalles sobre esta experiencia, por favor comuníquese directamente con nuestro equipo utilizando la información de contacto que aparece a continuación. Chad Crane, Service Manager chadc@kengarff.com

April 01, 2026

Speedy service and friendly employees. I appreciated their honesty about which service recommendations should be prioritized. More

by Jen
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Apr 01, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 31, 2026

Sonya was super helpful and resolved my issue quickly and efficiently. She was super easy to work with More

by ljastremsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya from service and Sean
Report | Print
Apr 01, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 30, 2026

Good attention and nice people They resolved the problem quickly, and no appointment was needed. More

by guerreroadriana73
Recommend Dealer
Yes
Report | Print
Apr 01, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 30, 2026

Worst experience ever did not fix my problem after 2000$ spent Kept my car for 10 days with no loaner and gave my car back to me with no gas after they drove it for testing More

by Scasperson05
Recommend Dealer
No
Employees Worked With
Shari
Report | Print
Apr 01, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Chad Crane, Service Manager chadc@kengarff.com

March 30, 2026

I've bought my last 3 used cars form Ken Garff and have been very happy with them all. More

by pgibbons0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Vantussenbroek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the other person I worked with isn't listed and I don't remember his name
Report | Print
Apr 01, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 30, 2026

I had great communication with the person that was helping me. I was well informed on what was going on. They found problems that I wasn’t even aware about and they fixed them in the timely manner abs More

by charlieuhi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 30, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 29, 2026

Sucks to buy a 3 pack of oil changes only to find out they expired the month before because we don’t drive much More

by lenaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Mar 30, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Chad Crane, Service Manager chadc@kengarff.com

1
...
6
7
8
...
90