Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

when i showed up to ken garf joey was right out to greet me and asked what i was interested in looking for i said i would like a cobalt ss so he said park and come inside lets see what we can do for you i s me and asked what i was interested in looking for i said i would like a cobalt ss so he said park and come inside lets see what we can do for you i said ok so we went inside and sat down filled out my credit paper to see what i could qualify for and stuff then he went back to see if any other dealership had a cobalt ss and stuff but they couldnt find one so joey came back to me and asked is there any other car you like i said ya anything but a honda or hatchback lol and it must be turboed he said ok lets see what we can find and so he comes back says how about a subaru wrx i was like ok lets check it out so we went to check it out and man it was amazing the get up on that car is wow but my experience at ken garff with joey was very fun and great he is a very friendly guy and nice so i reccomend people go there and get a car ask for joey More

We went to Ken Garff to purchase the leased car we leased through Chrysler from their lot three years ago. Rani Jensen was absolutely wonderful to work with and wouldn't give up till she found us the best d through Chrysler from their lot three years ago. Rani Jensen was absolutely wonderful to work with and wouldn't give up till she found us the best deal possible. I didn't think we had a chance to get a loan but she made it work somehow. It would have been very hard on me to loose the Jeep Liberty I had grown to love and thanks to Rani, it is now still mine. Rani, you are amazing!!!! Thank you so much for working so hard on getting us this loan we needed to keep our Jeep. Now, I am a returning customer with my daughter trying to get her a car as well. We will be back each time we need a car and Ken Garff West Valley with Rani Jensen is where we will keep our loyalty. All a possitive experience! More

We went to Ken Garff because of Kerry W. and were very glad we did. Everyone very kind, Inventory was terrific, Will be bringing Liberty to their Service Dept., Deal done fairly quickly, and Truck is Perf glad we did. Everyone very kind, Inventory was terrific, Will be bringing Liberty to their Service Dept., Deal done fairly quickly, and Truck is Perfect. Thanks Kerry again and all for everything Jean & Doyle Winn More

The service was fair, professional and overall employees were attentive to our needs. In addition to Joshua's friendliness and commitment to customer service, Preston was helpful with getting us the price w were attentive to our needs. In addition to Joshua's friendliness and commitment to customer service, Preston was helpful with getting us the price we needed and Mike was knowledegable about financing and service/warranty options. Great vehicle, happy customers! Thanks! More

My experience at Ken Garff was very nice. Joey Furtado was very helpful and gave us all the information we needed on what we were looking for. He answered all of our questions and his customer service ski was very helpful and gave us all the information we needed on what we were looking for. He answered all of our questions and his customer service skills are excellent. We now know what we need to make our future purchase. Thanks a bunch.! More

Josh and Preston worked to find us a car that we liked even though it was not on their lot. They were friendly, helpful, knowledgable, and seemed like great guys! They assisted us to trade in our current even though it was not on their lot. They were friendly, helpful, knowledgable, and seemed like great guys! They assisted us to trade in our current vechicle for one that we will enjoy much more. Thank you. More

Walked into the sales desk & asked for a sales rep, Micheal walked right over to help us. It was 8:30 at night and he assisted us until 11:30 that night when we walked out the door with the vehicle tha Micheal walked right over to help us. It was 8:30 at night and he assisted us until 11:30 that night when we walked out the door with the vehicle that would help our family the most. He was so patient, he worked with our budget, he didn't pressure us into getting something we didn't want. We had been to three other dealerships previously that night and what a difference it was in going to Ken Garff and working with Michael. We ended up getting a Mercury Moutaineer that would fit our family so we wouldn't have to take two cars everywhere we traveled. Thank you so much for taking that extra time with us, staying late and for not pressuring us into buying something that we didn't want and would regret the next day. And for something extra....the roses are lovely. I recommend this dealership and working with Michael to anyone looking for a car. They are wonderful. More

I will never go to this dealership again. I was lied to about the price of several cars. Was told certain cars were "out of my price range" when in fact they weren't. It was almost as if there was just one about the price of several cars. Was told certain cars were "out of my price range" when in fact they weren't. It was almost as if there was just one specific car they only wanted to sell me and they were certainly willing to lie about everything to get me to buy it. I ended up getting the car I wanted only after I went online and shoved proof in their faces that it wasn't as expensive as they were claiming. However my rate was considerably higher than what I was told it would be. I was also told that if I didn't get the Gap insurance and a service contract it was a "dead deal"- I felt bullied and pressured the entire time. Buying a car is supposed to be an exciting experience. For me…I was sick to my stomach and stressed out. I just wanted to let you know my Ken Garff experience. More

When it comes to buying a car, either new or used, it all comes down to the dealer and how well the customer is taken care of. In our case, we needed an economical daily driver. An automobile that would not comes down to the dealer and how well the customer is taken care of. In our case, we needed an economical daily driver. An automobile that would not only get good fuel mileage but look stylish and last for years to come. With this criteria in mind, it was decided to go to Ken Garff of West Valley City, Utah. This dealership in West Valley has been known for customer service and they lived up to all of our expectations. The sales staff, Michael Douglas, was friendly and knowledgeable. If we had a question that wasn't known, Michael would go out of his way to find the answer. He made every effort to help us make an informed intelligent decision. He is truly a master of his profession and deserves most all the credit as to why we decided to buy from this dealer. Last but probably the most important part of our experience, the dreaded price. Like always, they started out high and we answered back with a low offer. This part of the experience of buying a car is where the professionalism of our salesman, Michael Douglas, came through. Soft spoken and reassuring during all aspects of this experience, he left us with a sense of ease. This whole experience of buying a car from Ken Garff and Michael Douglas, lists among the best of all time. Thank you, good job well done! Lynn & Keith Hildy More

First time I have purchased a new car - the experience turned out to be great thanks to the salesperson who was patient with me with all my questions and concerns. He gave service like he was sincere in turned out to be great thanks to the salesperson who was patient with me with all my questions and concerns. He gave service like he was sincere in helping me be satified with my purchase. He followed thru on all things we discussed. I would recommend the salesperson and the dealership to a friend or family. More