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Ken Garff West Valley Ford
West Valley City, UT
396 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 396 reviews
January 31, 2014
I did not but a car from Henry Day. But it was refreshing to talk to a dealership that actually cares about their customers. Never have I met a more knowledgeable and friendly group of people. to talk to a dealership that actually cares about their customers. Never have I met a more knowledgeable and friendly group of people. More
by Megsaround
Employees Worked With
Martin Petersen, Bill Shields
January 29, 2014
Dealership was great! Dave was really friendly and great to work with. I would definitely suggest stopping by Henry Day Ford to look for a car. to work with. I would definitely suggest stopping by Henry Day Ford to look for a car. More
by NicholasHayter
Employees Worked With
& Beck, Dave Killpack, Bill Shields
January 27, 2014
The entire staff was more than helpful. Claudia was absolutely fabulous. It was a pleasure working with her and I would recommend Henry Day, and Claudia to all my friends and family. absolutely fabulous. It was a pleasure working with her and I would recommend Henry Day, and Claudia to all my friends and family. More
by Bouncybuddha
January 27, 2014
Hak was very helpful. He answered all of my questions kindly and knowledgeably. I am very happy with my new vehicle. Overall a great car buying experience. kindly and knowledgeably. I am very happy with my new vehicle. Overall a great car buying experience. More
by vesnahadzajlic
Employees Worked With
Hak Derviskadic
January 25, 2014
Our salesman was Friendly, straight forward, personable and me and my wife would recommend him for your next purchase. They don't work off commission so they aren't pushy. and me and my wife would recommend him for your next purchase. They don't work off commission so they aren't pushy. More
by kparks9
Employees Worked With
Dave , Dave Killpack
January 24, 2014
Dave Killpack was very patient and helpful. He was determined to help us find the vehicle that met our needs and our budget. He answered all our questions and helped feel very confident in our choice determined to help us find the vehicle that met our needs and our budget. He answered all our questions and helped feel very confident in our choice and the continuing support we could expect from the Henry Day Ford dealership. We would recommend Dave Killpack and Henry Day Ford dealership to all our friends and family considering the purchase of a car or truck. More
by DonBurrell
Employees Worked With
Dave Killpack
January 21, 2014
This the 2nd car I have purchased, and the 9th family purchase. I won't ever buy a car anywhere else. Honest, sincere friendly people and fantastic prices -- and their service department functions with purchase. I won't ever buy a car anywhere else. Honest, sincere friendly people and fantastic prices -- and their service department functions with the same high quality. They have earned my loyalty. More
by AggieTerr
Employees Worked With
Dave Killpack
January 20, 2014
I like this place because the people are very friendly and helpful. I went to various dealer ships and doubted on what kind of car I wanted. But these guys were very supportive! It was also my first time and helpful. I went to various dealer ships and doubted on what kind of car I wanted. But these guys were very supportive! It was also my first time buying. More
by JenniferMx
Employees Worked With
Jake Beck, Hak Derviskadic
January 16, 2014
This was by far the most positive, enjoyable buying experience we have ever had. We were looking to trade in our used car and purchase a 2013 with no miles or used car with very few miles as we were on experience we have ever had. We were looking to trade in our used car and purchase a 2013 with no miles or used car with very few miles as we were on a budget. Roy directed us to the perfect car which was exactly what we were looking for. He was very helpful and knew so much about the Ford line of cars. You will miss his excellence when he retires. The transition from coming in with our Infinity FX and leaving in our 2013 Ford Edge with 20K miles was a piece of cake. The financing went smoothly, the payment for the Infinity was fair, and the guys in the accessory department completely outfitted us. We are thrilled with our purchase and feel like we got the best information, pricing, and car that is out on the market that will fit our lifestyle. Thank you Henry Day Ford. You have a few fans and hopefully more as we will certainly pass along our experience to those folks we know who are looking for a trade in. More
by KristenRobinson
Employees Worked With
Bill Shields
January 10, 2014
Go anywhere but Henry Day Ford! We purchased a new 2013 F350 truck with service plan. We took it in for its 5000 mile service and were told the next day, that a ghost dropped the truck off the service lift F350 truck with service plan. We took it in for its 5000 mile service and were told the next day, that a ghost dropped the truck off the service lift in the middle of the night. Within a few days we were told that truck would be replaced due to the extensive damage. The truck was ordered, but after several days the GM said it would cost $1,500.00 to get us into the new truck and we agreed, but a couple of days after that, he called and told us must take the damaged/repaired truck back in a repaired state and they would except that damaged/repaired truck as a trade in on a new truck. In the end it would cost us $12,500.00 out of pocket to replace the old truck. We have tried to resolve this in a meeting with the GM and Owner. In that meeting, we were told that nothing would be in writing and we would have to trust them on the $12,500.00 quote, but the GM assured us he knew that a new truck was our intension before we ever dropped it off. Its now been over 3 months since they dropped it and we still don't have it repaired. Long story short...I think we are taking it in the shorts on this deal. The first time we met with the GM, he shook my hand and told me "You will be 100% happy when we're done" We will only be happy if you go somewhere else. More
by NOT100PERCENT
Employees Worked With
Bill Shields, Jake Williams, Ben Lutz
