Ken Garff West Valley Ford
West Valley City, UT
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Overall experience was quite positive. The staff at Henry Day Ford were all very nice, and helpful. I would strongly recommend this dealership if you're in the market for a vehicle, and I would recommend Fer Day Ford were all very nice, and helpful. I would strongly recommend this dealership if you're in the market for a vehicle, and I would recommend Feras Abou-Zaki as a salesman to speak with. More
My experience with Henry Day Ford was excellent. The employees I interacted with were knowledgeable, honest, and attentive. I had a poor experience with another Ford dealership in the region, and out o employees I interacted with were knowledgeable, honest, and attentive. I had a poor experience with another Ford dealership in the region, and out of frustration came to Henry Day Ford in an effort to explore other options. I was pleasantly surprised. The service was superior and the price of the new truck was substantially less. There were no pricing games played- it was fair from the start. More
The dealers were not pushy and worked with me as I explored other options for a used car. It took about a week and in the meantime they worked on cleaning the car up since it was a mess. Although they explored other options for a used car. It took about a week and in the meantime they worked on cleaning the car up since it was a mess. Although they did a decent job the car still has its cigarette smoke smell and they didn't vacuum under the seats very well and the cubby holes were still dirty. But all in all the dealers were friendly and pleasant to work with. More
I enjoyed working with the employees at HDF. They were helpful and knowledgeable. I appreciate the willingness to help and would enjoy my services more if the wait for auto shop area was more efficient an helpful and knowledgeable. I appreciate the willingness to help and would enjoy my services more if the wait for auto shop area was more efficient and less stressful. More
Everything has been extremely professional. Our every need was taken care of quickly. Customer service excels from sales to service. We continue to bring our cars for regular maintenance, even though t need was taken care of quickly. Customer service excels from sales to service. We continue to bring our cars for regular maintenance, even though there is a dealer 2 miles from our home. We prefer driving 30 miles to Henry Day Ford based on the way we have been treated. More
having bought seven or eight new cars in my lifetime, I have never associated with a more professional team of dealer representatives than I found at Henry Day Ford. Darrell Frank was honest and gave me mo have never associated with a more professional team of dealer representatives than I found at Henry Day Ford. Darrell Frank was honest and gave me money-saving suggestions on how to more efficiently make my customized F-150 purchase. I was also impressed with the complete available service department and parts department. I will recommend Henry Day Ford to any of my friends who might be interested in purchasing a new automobile. More
We had made a few visits to Henry Day Ford previously, prior to us buying our new truck just to look around the lot. During all of our visits the personnal that we talked to were very professional and no prior to us buying our new truck just to look around the lot. During all of our visits the personnal that we talked to were very professional and not pushy, which is one of the things that we liked, we don't like to be pushed into a sale. The day that we purchased our new truck, again the sales people were very professional and actually made it a pleasure to purchase our vehicle. Roy, Claudia, Paul and Bill went out of their way to make sure all of our questions were answered and when it came down to talking about price, we got an excellent deal, not only on our new vehicle but also on our trade in. We had talked to other dealers on the same vehicle that we bought and the other dealers weren't even close on the price and we were also surprised to find out that there were rebates on our new vehicle, which some of the other dealers were telling us there were no rebates. We had the Bed Liner and 5th wheel hitch installed and are very happy with the service department, again the personnel are very professional and took excellent care of our new vehicle. All of our furture vehicle purchases will be from Henry Day Ford. More
Sales was friendly and open and answered all our questions without being pushy at all. They took too long overall especially with coming up with a value for our trade. They were fair and generous wi questions without being pushy at all. They took too long overall especially with coming up with a value for our trade. They were fair and generous with us when we had to come back to get the car detailed, and the install of the aftermarket DVD was flawless. Financing was effective, but a little mysterious still. Overall it was far better than we have ever experienced with a big dealer. More
Martin contacted me on my internet inquiry. He was very helpful and easy to work with. The car I was interested in wasn't actually in inventory yet, but Martin contacted me once it did arrive. I hesitated helpful and easy to work with. The car I was interested in wasn't actually in inventory yet, but Martin contacted me once it did arrive. I hesitated on buying the car and he was still very polite and the following week, I decided to buy it. I went to the delership and the transaction process was pretty painless. More


