Ken Garff West Valley Ford
West Valley City, UT
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We went to henry day ford to buy a car that we would like and we found a great 2011 taurus but weren't sure if it was the right one. Hak and Don helped us finding out if it was the right one and it was we ar and we found a great 2011 taurus but weren't sure if it was the right one. Hak and Don helped us finding out if it was the right one and it was we are so happy with are purchased they were wick not like other dealers that take forever. overall best experience i have had in a dealer and would come again for my next vehicle More
Scott provided excellent customer service. My repair was completed under warranty in a timely manner. He even took the time to locate a rattle in the rear door and also had that repaired under warranty. Hen completed under warranty in a timely manner. He even took the time to locate a rattle in the rear door and also had that repaired under warranty. Henry Day is the only Ford dealership I used to service and repair my Ford Truck. More
Claudia was very friendly and let me decide what I was looking for without over Pressuring me to over exceed what I wanted to spend. Hak was extremely informational, after reading the Manual and the other looking for without over Pressuring me to over exceed what I wanted to spend. Hak was extremely informational, after reading the Manual and the other ten books that come with a new truck I don't think I read any new information that Hak did not already tell me. Paul was also very informative and clearly explained all the boring paper work side of things. Overall a great experiance. More
I went in looking for a new Escape, but also wanted to check out the used ones, Hak took me directly to the vehicles I wanted not one he was trying to sell, and he made very helpful suggestions on what to check out the used ones, Hak took me directly to the vehicles I wanted not one he was trying to sell, and he made very helpful suggestions on what to look for, and before I even decided to buy the vehicle he had programmed my phone into the sync system and showed me how to use all the features. I ended up buying a 2011 and am loving it. More
I went in for a scheduled oil change and waited an hour and a half. I finally went to the service desk and my car was ready just no one cared to let me know. and a half. I finally went to the service desk and my car was ready just no one cared to let me know. More
Darlene and I(Don) had been looking for a replacement car because her lease was just about up at another dealer. We checked at least 4 or 5 other car lots looking for just the right vehicle. Then Darlene de because her lease was just about up at another dealer. We checked at least 4 or 5 other car lots looking for just the right vehicle. Then Darlene decided she wanted a van. When we saw the vans on the Henry Day lot, we decided to check them out. Darlene called and talked to a salesman about the vans on the lot. Feras was very polite, not pushy as some salemen we talked to were. Feras not only met us as he said he would but also brought to our attention a third van that we might be interested in. He told us about the problems that the cash & carry vans had. He was very up front about what kind of repairs the other vans needed. Some salesmen at other dealerships would not say anything so they would get the sale. When we pointed out a problem on the van we wanted at Henry Day, they fixed it right away. This dealership and its employees that we worked with gave us the impression of honesty, integrity, and that they really cared about the customers that come through their front door of the showroom. The customers expect good deals on their purchases and I can honestly say we feel they will definitely get those deals at Henry Day Ford. We would and will recommend Henry Day to anyone we meet who are looking for a new or used vehicle. If we ever need another vehicle, you can be sure thst we will check at Henry Day Ford first. More
This was the third dealer we went to to look for a used F-150. Feras and others were very friendly. Truck looked great and I thought the price was reasonable for the miles. One thing I disagreed with was F F-150. Feras and others were very friendly. Truck looked great and I thought the price was reasonable for the miles. One thing I disagreed with was Feras and others pushed heavily the fact that they "are not commission paid" which really is not true. I guess that is their common pitch to all customers is that they do not pay their sales people commission. However, Feras himself admitted to getting bonuses if he hits certain tiers etc. What is commission then? It mainly made me laugh but I didn't buy into the "we are not your typically salesman" pitch. Aside from that stretch of the truth, I got a very nice F-150 and was pretty satisfied. More
They are great to work with, and have had good experiences every time I get my truck worked on and I will keep coming back for there great service. Thanks. experiences every time I get my truck worked on and I will keep coming back for there great service. Thanks. More
Our experience with Henry Day Ford was exceptionally nice. Their no pressure sales approach allowed us to take the time to decide for ourselves which vehicle was right to meet our needs. Our salesman nice. Their no pressure sales approach allowed us to take the time to decide for ourselves which vehicle was right to meet our needs. Our salesman was very attentive to our list of wants and needs in a vehicle and clearly explained how the vehicle that we chose would meet our needs. Thank you for a very pleasant transaction and we hope to be able to do business with Henry Day Ford again in the future. More
With out a doubt one of the best car shopping expirence we have had. Everyone was very friendly, willing to work with us, and took the time we needed for us to feel completely comfortable with our purchas we have had. Everyone was very friendly, willing to work with us, and took the time we needed for us to feel completely comfortable with our purchase. The environment is very comfortable, and welcoming. Thank you! More


