Ken Grody Ford #1 Orange County Ford Dealer
Buena Park, CA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 518 reviews
Awe. . Happy Thursday! I , Denise McGuire ,just purchased back on September 2025 absolutely Perfect Ford Explorer, 2022 I call it my God car… Because I . Happy Thursday! I , Denise McGuire ,just purchased back on September 2025 absolutely Perfect Ford Explorer, 2022 I call it my God car… Because I only came to look at one car total! I drove my 2004 Ford excursion that I was the original owner, for 378,000 miles… After driving my car that long, I really did not know what I wanted… So I asked God… What do I want…? And he put in front of me, from car guru the Ford Explorer Hybrid in Buena Park @ Ken Grody Ford ! Thank you Jesus !!!! Just one month in a red light went on that said service battery soon.. I called Ken Grody service and spoke with this absolutely kind, helpful, efficient, young man, Tim Prete! I had made an appointment for that day, brought the car in, and waited four hours for them to complete fixing what they found. The smaller battery was faulty! I am ever so grateful! That day, I also met an absolutely kind, helpful, and efficient young woman named Diana Valenzuela! Thank you, Ken Grody Ford ! Thank youJesus! On the road I went… Till one week later, another red light went on… That said,” Service electrical soon” Yikes!! Again, I called. I made an appointment with Tim Prete to bring the car in… I had to leave it he said and do the best he could to find out the issue!! What a journey… I had to rent a car, things happened that the car had to stay there for nine days During that time, renting the car was getting to be quite a burden for me, considering I just retired my excursion and was very dependent on my new car…, I had my friend Robin-after five days ,follow me to Ken Grody Ford service and Met for a moment with Diana Valenzuela.., that I was going to turn in the rental… just keep me posted on the progress of my brand new to me Ford Explorer Diana was so extremely helpful, to let me go ahead and keep my Rent-A-Car and you Ken Grody took care of my Rent-A-Car! THANK YOU BEYOND Especially since many things were happening behind the scenes that were delaying the progress of the diagnosis to fix my car !! Thank you, Diana! Thank you, Tim! After five more days… I got the call from Tim… THIS IS THE DAY … You can come pick up your car! Hallelujah thank you Tim. Thank you Diana. Thank you Jesus! I did and they shared with me that it was two fuses that had melted. It was very hard to detect and find I am so very grateful for all of the expertise that was done to Fix My Car! I will refer Ken Grody Ford to everyone… I do know a lot of people lol and they ALL love My Car… AFTER 21 YEARS OF DRIVING MY FORD EXCURSION AND ON THE ROAD THAT WHOLE TIME… WE RAISED OUR FAMILY IN IT! I had changed the oil every 3000 miles , our car was so dependable and I will always be a Ford owner! Again, I am sincerely grateful for Tim Prete and Diana Valenzuela! They truly blessed my life! Thank you! God bless you all and our families🙏 More
It was a great experience my wife and I had at Ken Grody Ford. The minute we got there we were greeted by an employee. His willingness to help made us instantly feel welcome. Chris, our salesman, was very f Ford. The minute we got there we were greeted by an employee. His willingness to help made us instantly feel welcome. Chris, our salesman, was very friendly, helpful, and professional. Ken Grody Ford has changed our beliefs in car buying in a very positively way. We're very happy with the purchase. And our 16 years old was thrilled with the car we had chosen for him. Thank you, Chris! Thank you Ken Grody Ford! More
They're always good about low maintenence. Never keeps your car longer than necessary. Plus the staff is always friendly. Never keeps your car longer than necessary. Plus the staff is always friendly. More
Christopher is very interactive. He connects with the costumer. Right out of the start he was telling us about him and answered our questions with the best of his knowledge and if he He connects with the costumer. Right out of the start he was telling us about him and answered our questions with the best of his knowledge and if he didn't know he would find out right away the driving experience was a blast and he did everything in his power and exceeded beyond that to get this deal to go threw. He was very attentive of us, and even though we kept on saying we didn't need anything at the moment he would always offer. For him I would be coming back. 5 stars all the way. ⭐⭐⭐⭐⭐ More
Really appreciate Have more care repaired without taking it in. Technicians we very polite and checked others items it in. Technicians we very polite and checked others items More
.Thank You for Your Excellence in the field of Auomotive Service,business and management ! Thank you for all your hard work and dedication to my family.The entire staff has been great Anette,Tim and Luis a Service,business and management ! Thank you for all your hard work and dedication to my family.The entire staff has been great Anette,Tim and Luis are amazing people to work with.Thank you Mr.Raul Rodriguez for all your dedication and support.Incredible people at work. Will be back for future service and future work. More
Great service from Raul in the service center at KEN Grody Ford, Always a great experience.Very knowledgeable and helpful staff, Great service department and overall great customer service from the sa Grody Ford, Always a great experience.Very knowledgeable and helpful staff, Great service department and overall great customer service from the sales department showroom and the place was clean and organized with great selection of products,Will be back for regular service and to purchase our next Ford from ken Grody Ford Buena Park, More

