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Ken Grody Ford #1 Orange County Ford Dealer
Buena Park, CA
505 Reviews
Ken Grody Ford-Buena Park near Los Angeles, CA, also serving Orange County, CA and Newport Beach, CA is proud to be an automotive leader in Southern California. Since opening our doors, Ken Grody Ford-Buena Park has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Ken Grody Ford-Buena Park will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 505 reviews
September 14, 2025
I had a great experience purchasing my Ford Explorer at Ken Grody Ford Angel Cruz and Luis Azurduy gave me exceptional customer service. I will recommend Ken Grody Ford to all my family and friends. Ken Grody Ford Angel Cruz and Luis Azurduy gave me exceptional customer service. I will recommend Ken Grody Ford to all my family and friends. More
by Efrain Quezada
September 05, 2025
Very poor representation for service dept! Unfriendly, felt as if I was bothering them, didn’t ask me questions if I’d had issues with my car, if recalls had been completed, or upon pick up di Unfriendly, felt as if I was bothering them, didn’t ask me questions if I’d had issues with my car, if recalls had been completed, or upon pick up did not go over what was done or the costs, I had to go back and ask them “if” things had been done , shouldn’t they have gone over that? I told them I’m taking a long trip so want to make certain brakes and all were good, they said nothing upon pickup..I’m an elderly woman which is very important for me . They just had no customer service skills, Next the gal said 1 to 1 1/2 hrs, I got there at 915, I went I. At 1210 to ask about my car, they said oh let me get to that and bring your car up, how long had that paperwork been sitting on the desk??!! Very poor communication with customer! More
by Boomerdue1
September 03, 2025
I can’t say enough good things about Ken Grody Ford . From the moment I contacted them, Raul our service consultant was responsive and accommodating. The quality of their work is exceptional, and I coul From the moment I contacted them, Raul our service consultant was responsive and accommodating. The quality of their work is exceptional, and I couldn’t be happier with the final result.Raul notified me when my wife’s vehicle was ready and even had our car delivered to us.Great People and Experience was Excellent ,they went above and beyond ,Thank you for the great service and over exceeding our expectations.We will definitely continue coming back I for regular service and will also let our friends and family members know how a great of customer care you provided. More
by Consumer Approval
Employees Worked With
August 25, 2025
It was a great experience Armando was so helpful and knowledgeable that really made the decision to stay and chose the Bronco.. we are very happy with our new vehicle. Thank you to all at Ken Grody. knowledgeable that really made the decision to stay and chose the Bronco.. we are very happy with our new vehicle. Thank you to all at Ken Grody. More
by moereea
Employees Worked With
August 22, 2025
Great experience overall with this entire Dealership, and they have us for life, for us and anyone else who wants our opinion… they have us for life, for us and anyone else who wants our opinion… More
by lucialyn
Employees Worked With
August 22, 2025
Overall service at Ken Grody was fantastic. Just overall impeccable! You have a customer for life! Thanks to Carlos, Luis, Shanna, all a great team. Thanks also to Armando for his follow up.. Just overall impeccable! You have a customer for life! Thanks to Carlos, Luis, Shanna, all a great team. Thanks also to Armando for his follow up.. More
by lucialyn
Employees Worked With
Other Employees :
Carlos
August 22, 2025
The Best experience Ive had at a dealership . No Pressure and felt comfortable throughout the entire process!!! Thanks again so much Lisa No Pressure and felt comfortable throughout the entire process!!! Thanks again so much Lisa More
by Lisagoodpasture17
