
Ken Grody Ford #1 Orange County Ford Dealer
Buena Park, CA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Very friendly & attentive. They serviced my vehicle in a timely manner. I also had questions for the features of my vehicle & was helpful to anser my question. I requested a They serviced my vehicle in a timely manner. I also had questions for the features of my vehicle & was helpful to anser my question. I requested a driver to pick me up and he was really sweet. More
Awesome experience. Salesman very knowledgeable and helpful. Everyone we talked with was very nice. I will tell all my friends about this FORD Dealership and people that Salesman very knowledgeable and helpful. Everyone we talked with was very nice. I will tell all my friends about this FORD Dealership and people that works there. Two thumbs up for these place. I will definitely come back again and again. Thank You you everyone. More
I came to Ken Grody Ford for a 2025 Ford Raptor and left with a truck I’m proud of—and an experience worth talking about. Dylan in sales went above and beyond. He wasn’t pushy, he wasn’t just trying to “clo with a truck I’m proud of—and an experience worth talking about. Dylan in sales went above and beyond. He wasn’t pushy, he wasn’t just trying to “close a deal”—he actually listened. That made all the difference. From the test drive to delivery, Dylan made the entire process smooth, professional, and efficient. He respected my time, answered every question straight, and made sure I understood exactly what I was getting. That kind of service is rare these days. This Raptor is a beast, and I couldn’t be happier with how everything was handled. Thanks to Dylan and the rest of the team at Ken Grody Ford—you’ve definitely earned a repeat customer. More
Service Advisor Raul Rodrigues is the #1 best. If he went somewhere else, I’d follow. If he went somewhere else, I’d follow. More
I been dealing with Raul Rodriquez for years he has given me and my wife excellent service I would not trade him for anyone else, me and my wife excellent service I would not trade him for anyone else, More
Terrible experience, bought a vehicle barely 6 weeks ago and it has been in the shop 3 different times. The same night it was bought, I found out the HVAC system didn’t work. It was a Saturday and was told and it has been in the shop 3 different times. The same night it was bought, I found out the HVAC system didn’t work. It was a Saturday and was told to bring it in first thing Monday morning to take care of me. They offered me to switch to a new vehicle if they couldn’t fix it. Missed work to bring it in so they can tell me that day they didn’t have a chance to look at it. Next day, they called me and said it was fixed, just needed Freon. I bring the truck home and 2 weeks later it’s back in the shop again, this time they said they found a leak and it was good to go. 2 weeks later it’s back in the shop and they tell me they can’t find what’s wrong with the vehicle. Now im trying to call them to see if they can just swap me to a like for like vehicle since they sold it to me this way and its barely 6 weeks old! They are now avoiding my calls and messages. Beyond FRUSTRATED!! More
I am very happy to purchase this truck Every body service and sale so nice to get it go through very smooth Thanks you all service and sale so nice to get it go through very smooth Thanks you all More
My overall experience was great. Mel was extremely knowledgeable, professional, and personable. Sandra as well. I don’t know if it was luck of the draw, or if all KG staff provide su Mel was extremely knowledgeable, professional, and personable. Sandra as well. I don’t know if it was luck of the draw, or if all KG staff provide such exemplary service. Either way, they turned a task that I absolutely hate (car buying) into a pleasurable and memorable experience. Two good people who are great at their jobs. More