Ken Grody Ford #1 Orange County Ford Dealer

Excellent!!Annette was an excellent customer service Excellent!! Annette was an excellent customer service employee who from beginning to end was very helpful and accommodating to making that I was take Excellent!! Annette was an excellent customer service employee who from beginning to end was very helpful and accommodating to making that I was taken care of and service needs met! More

Great service dept. Tim very helpful with questions and keeping me posted on service being done. Have been dealing with Ken Grody (Buena Park) since 1993 and have purchased 9 suv's / trucks in that time. keeping me posted on service being done. Have been dealing with Ken Grody (Buena Park) since 1993 and have purchased 9 suv's / trucks in that time. More

I have always had excellent service with Raul when my truck has been in for service.I brought my truck new their and Grody Ford is the only one who has worker on it. truck has been in for service.I brought my truck new their and Grody Ford is the only one who has worker on it. More

I highly recommend this Ken Grody Ford dealership in Buena Park for the excellent costumer service and friendliness. They are prompt in response to all my questions - Thank You. Buena Park for the excellent costumer service and friendliness. They are prompt in response to all my questions - Thank You. More

I must admit I was not at all happy at first because of a issue I had that i left in another review but Ismael took it upon himself to make sure to correct the problem. We stumbled across yet another issue issue I had that i left in another review but Ismael took it upon himself to make sure to correct the problem. We stumbled across yet another issue and before it could escalate into anything bigger he went above and beyond to make sure I left with a smile. I appreciate the hard work and effort he took to make sure my visit was s pleasant one. Now we have mended our business friendship and I would bring my car back. If anyone reads this and stumbles across any issues GO TO ISMAEL! he will make sure to take care of you. More

Henry Garibay gave me great service when I came to Ken Grody Ford with a battery problem. My replacement battery was exchanged for the dead battery quickly. I left with the car running fine. After several Grody Ford with a battery problem. My replacement battery was exchanged for the dead battery quickly. I left with the car running fine. After several days of not driving the car the new battery was dead. I had the car towed to Ken Grody Ford and it was discovered the modules needed reprograming. They were reprogramed. As of this date the car is running fine. Great follow thru service. Thanks Henry. More

Always a great experience when dealing with Channa Peiris and Armando Cervantes Jr...Gave me everything in detail for each car that I looked at. I also purchased my lease they made the process simple for me and Armando Cervantes Jr...Gave me everything in detail for each car that I looked at. I also purchased my lease they made the process simple for me More

It was our first time working with Ken Grody Ford, we had an overall great experience with our Fleet Sales salesperson Dean. Great service, great communication between us and KG Ford. We actually purchased an overall great experience with our Fleet Sales salesperson Dean. Great service, great communication between us and KG Ford. We actually purchased three trucks from them. All great deals. More

I am a car dealers dream. I love cars and trucks probably owned some where in the neighborhood of 60 new cars. So needless to say I've dealt with many car dealerships sales people etc. At Ken Grody Ford I h owned some where in the neighborhood of 60 new cars. So needless to say I've dealt with many car dealerships sales people etc. At Ken Grody Ford I had Jeremy France from the start of this process being that I'm 500 Miles away pictures, speaking on the phone and texting was how we worked together. Let me just say I would never buy another Ford from anyone but Jeremy and Ken Grody. Jeremy and the staff were fantastic (Samantha Grody in Finance was amazing as well). During the process Jeremy was working with me even on his days off as was Samantha. I am thinking about opening an office in Newport Beach (not in the car business) So Ken look out I may try and steal him from you. If you looking for a Ford Vehicle do yourself a big favor and ask for Jeremy and Samantha. More

The Fleet Sales manager was great to work with. Fair pricing and large selection of trucks. The trucks I ordered were delivered clean and full tanks of fuel. pricing and large selection of trucks. The trucks I ordered were delivered clean and full tanks of fuel. More