Ken Grody Ford #1 Orange County Ford Dealer

The Ken Grody Ford Family is wonderful! I had such a great experience from the moment I got onto the lot to the moment I got my new Truck keys. Austin my sales rep. took his time and I never once felt p great experience from the moment I got onto the lot to the moment I got my new Truck keys. Austin my sales rep. took his time and I never once felt pressured or overwhelmed. Ramy Ghabour the GM was also very attentive and had almost as much as excitement about us getting into this truck as I did. Jesse our finance guy was very patient with all of our questions and made something that can be very stressful easy Peezy. More

Great all around service. Had a great one on one Un rushed walk around on how to use the truck. They definitely set the bar for the industry. rushed walk around on how to use the truck. They definitely set the bar for the industry. More

Ken Grody Ford was great! Sales manager Ramy made my entire experience a pleasure and fun. Kasey in finance was honest and we worked out a great deal. There were no surprises and I recommend this dealer entire experience a pleasure and fun. Kasey in finance was honest and we worked out a great deal. There were no surprises and I recommend this dealership highly! More

Fantastic customer service Always get great customer service, with respect, and that means something to all customers. Upon the completion of my service, the service rep that is Always get great customer service, with respect, and that means something to all customers. Upon the completion of my service, the service rep that is handling my truck always takes the time to review all details of what has been handled on my vehicle, and anything that might need to be done on the future maintenance, to keep my vehicle in top preformance mode... More

Great staff. Great customer service. Treated like family every time I service my truck. Ken Grody Kustoms manager JC always gets the job done like a true professional every time I service my truck. Ken Grody Kustoms manager JC always gets the job done like a true professional More

Purchase 2020 Titanium Escape Hybrid We found the car online. Went in, met with Manager, Ramy Ghabour, personally. He walked us efficiently through purchase/financial options. Did not nee We found the car online. Went in, met with Manager, Ramy Ghabour, personally. He walked us efficiently through purchase/financial options. Did not need a test drive, so car was delivered to our home. Showroom staff friendly and knowledgeable. As manufacture"s back up camera failed within 2 weeks of purchase, Dealership Service Manager, Tim Prete immediately ordered a new camera. Technicians installed it conveniently and efficiently. Tim's time estimation was spot-on. Service staff were thorough in sanitizing, cleaning & masking throughout my visits. Thanks for supporting my purchase. More

president good service, good location for me , it is very convenient for servicing if needed,people are friendly and cortiseuse, if i need other truck i will go good service, good location for me , it is very convenient for servicing if needed,people are friendly and cortiseuse, if i need other truck i will go again. More

Satisfied with the service. Annette Gironta is my service advisor and she’s great Satisfied with the work done change oil Nice environment Nice job advisor and she’s great Satisfied with the work done change oil Nice environment Nice job More

Very friendly and efficient. I was told my car would be ready on Tuesday and I was finished a day early. Raul was on point. ready on Tuesday and I was finished a day early. Raul was on point. More

Quick service & techs explained everything in detail. Great people at Ken Grody Ford. Pricing is reasonable & will match other dealers. Service area clean and free WiFi compliments their service. Great people at Ken Grody Ford. Pricing is reasonable & will match other dealers. Service area clean and free WiFi compliments their service. More