Ken Grody Ford #1 Orange County Ford Dealer

I have purchased two KG custom Raptors from Armondo (Mondo) and am very pleased, he’s a true professional, makes sure he gets the truck just the way i want it…I can trust him 100% Rob Eitel (Mondo) and am very pleased, he’s a true professional, makes sure he gets the truck just the way i want it…I can trust him 100% Rob Eitel More

This dealership took my vehicle in i had my suv there for three days fourth day i called from 7 am til 4 pm for a follow up i did not get one call back i specifically asked for the service advisor and nope t three days fourth day i called from 7 am til 4 pm for a follow up i did not get one call back i specifically asked for the service advisor and nope then i reguested for a manager not one call back i got my vehicle out the next day towed it somewere else they had not done one thing to it since i had dropped it off i checked my mileage also the servive and staff have no cusotmer servive what so ever i highly recommend stay away fron this dealership More

Staff was very friendly and helped me find what I was looking for in a vehicle. looking for in a vehicle. More

The sales team is top notch! Amador and Jeremy are awesome . Jesse the finance guy is great too! Makes me wanna buy another car! Amador and Jeremy are awesome . Jesse the finance guy is great too! Makes me wanna buy another car! More

Best Car buying experience I’ve ever, Armando made it very quick and easy. I would highly recommend all my friends and family to go here . very quick and easy. I would highly recommend all my friends and family to go here . More

The staff is all very helpful I’m impressed by the great customer service in the service department. customer service in the service department. More

My entire experience was great EXCEPT when it came time to deal with the finance guy. I had no problems because I was using my own financing however he pushed and pushed and pushed and would not give up I’ to deal with the finance guy. I had no problems because I was using my own financing however he pushed and pushed and pushed and would not give up I’m trying to sell me two warranties that I did not want to purchase from him because he was too expensive. He said it would be not a problem but if you did not want these warrantees just ask your finance company to strike them from the contract. That was not the case, there needs to be a new contract drawn up. That was part of this whole transaction that put a sour taste in my mouth.Also I went elsewhere to purchase a Ford ESP plan and was able to get more coverage for HALF the price he wanted to sell me. I’m not going to let that incident ruin my experience. Just don’t fall for the pressure, google search what you’re looking for (warranty and maintenance) and you can find it online through another dealership at a better price. More

Very efficient and professional. Clean and friendly environment and always on time with their service delivery. Clean and friendly environment and always on time with their service delivery. More

Really friendly staff the whole thru the finance dept(Samantha)...2nd time leasing w Ken Grody! Mohamed, Armondo...(Mondo) really nice guys and more laid back than with the aggressive approach whi dept(Samantha)...2nd time leasing w Ken Grody! Mohamed, Armondo...(Mondo) really nice guys and more laid back than with the aggressive approach which suits me better than overly aggressive sales people. I didn't know the gents last names but they get 5 stars!!! More

I had placed an order for a Ford Bronco BigBend and had worked and emailed Jessica Rodriguez back and forth. Jessica was excellent and extremely responsive to emails and questions I had. The day of the pic worked and emailed Jessica Rodriguez back and forth. Jessica was excellent and extremely responsive to emails and questions I had. The day of the pick up I had the pleasure of meeting not only Jessica but also Jonathan Flores, the sales rep, and Luis Azurduy from finance. Jonathan was super friendly and helpful and Luis was knowledgable and really tried to assist me in getting the car financed. Overall, the experience was great and easy and this dealership will definitely be a future option for future cars my family plans to get when the time comes. Thank you guys! More