Ken Grody Ford #1 Orange County Ford Dealer

Excellent from start to finish!! My fiancé and I went to Ken Grody Ford and bought a 2016 Ford Explorer (which we love by the way) and worked with Charles Sena as our salesman. He was My fiancé and I went to Ken Grody Ford and bought a 2016 Ford Explorer (which we love by the way) and worked with Charles Sena as our salesman. He was absolutely awesome!! We both have bought multiple cars and we both felt he was the best salesman either of us have ever worked with, by far. We would absolutely refer him to all our friends and family without hesitation. He went above and beyond and continue to impress us with his timely responses and going out of his way to make sure we are happy. We are a customer for life!! More

Bought a Fusion Hybrid My wife and I actually went to KGF just to shop around and look at what's new from Ford. We spotted a Fusion hybrid that was beautiful so took it for My wife and I actually went to KGF just to shop around and look at what's new from Ford. We spotted a Fusion hybrid that was beautiful so took it for a test drive. Was getting sick of spending $2K+ each time my BMW needed anything. Daniel was so kind and non-pushy that we started the process of looking at the "numbers". He was able to give us so many different options that we ended up leasing for 36 months and added the scheduled maintenance package all at a very fair price. I won't have to pay for a repair or oil change for three years and now get 42 MPG instead of 12! More

Great customer service, wouldnt go anywhere else. Brought my car in for service Luis was very polite, helpful and knowledgeable and the problem I was having. Had the problem fixed within hours when I Brought my car in for service Luis was very polite, helpful and knowledgeable and the problem I was having. Had the problem fixed within hours when I thought it was going to be days. Thanks Luis. More

Three Peat Customer I purchased my 3rd. vehicle from Ken Grody Ford in Buena Park. This visit was a little different though. I was at the dealer to get a The Works servi I purchased my 3rd. vehicle from Ken Grody Ford in Buena Park. This visit was a little different though. I was at the dealer to get a The Works service done on my 2012 Ford Focus. While waiting, I went out on the lot and browsed around. I was out there for a while, no one approached me. Two vehicles caught my attention, the 2015 Focus ST and the 2015 Focus SE. No one came over to me, so I went back into the waiting room. When my vehicle was finished, I went back to the service counter to settle my bill. Tim P. asked me if there was any thing else he could do for me. I said that I actually wanted to test drive the 2015 Focus. He called Channa P. to assist me. Chenna P. provided great customer service to me and long story short, I am a 3 peat customer. I have to give thumbs up to Tim P. in service, he is a great asset to you business and this sale goes to him. Thanks! Denise Morris More

2016 Ford Fusion hybrid se Had a great experience purchasing my new car. Daniel Rosales provided great customer service and great knowledge of all ford vehicles. Made me feel ve Had a great experience purchasing my new car. Daniel Rosales provided great customer service and great knowledge of all ford vehicles. Made me feel very welcome. More

I think this makes vehicle number 6 from Ken Grody. Class from start to finish... once again! We wouldn't go anywhere else! Thanks to Ken, Kurt, Channa, Frank & Ruben. The Ford Fiesta Hatchback was a p Class from start to finish... once again! We wouldn't go anywhere else! Thanks to Ken, Kurt, Channa, Frank & Ruben. The Ford Fiesta Hatchback was a perfect fit for our daughter. Now everyone in the family has a Ford from Ken Grody! Thanks again Guys. More

Best Dealership in Orange County When Ken Grody Ford heard our dream truck was a 2015 F150 4x4 Platinum they made it happen. We are so blessed to have a Dealership that cares for thei When Ken Grody Ford heard our dream truck was a 2015 F150 4x4 Platinum they made it happen. We are so blessed to have a Dealership that cares for their customers and their loyalty to us matches our loyalty to them. This will be our 9 th vehicle we have purchased from them , not counting the vehicles that we helped our children purchase from Ken Grody Ford.We are HUGE KEN GRODY FORD Fans. Outstanding job to all that were involved. Many thank you to all for your dedication in your customer relations and making us part of the Ford Family. Next stop is to Ken Grody Customs for our spray on bed liner. We are Truly loyal Ken Grody Ford customers. More

Excellent from start to finish This was a great experience purchasing a new vehicle. The whole experience was very smooth and the presentation and delivery of the vehicle was a pl This was a great experience purchasing a new vehicle. The whole experience was very smooth and the presentation and delivery of the vehicle was a pleasure! More

Poor experience I wasn't even acknowledged after walking into the showroom. I waited 15 minutes for a salesman to speak with. After discussing with him what I was loo I wasn't even acknowledged after walking into the showroom. I waited 15 minutes for a salesman to speak with. After discussing with him what I was looking for he came up with one selection for an Explorer that was not the right color nor equipped the way I wanted it. A real waste of time. I went to another dealership and bought what I was looking for. As I always say, "If things don't start out good they usually don't get any better." Brian More

Satisfied This is my second vehicle with Ken Grody Ford, i can see myself coming back once i'm ready. I will recommend family and friends without any hesitation This is my second vehicle with Ken Grody Ford, i can see myself coming back once i'm ready. I will recommend family and friends without any hesitation, i am pleased with the service i recieved from Bridgett P. More