Ken Grody Ford #1 Orange County Ford Dealer

Excellent from start to finish This was a great experience purchasing a new vehicle. The whole experience was very smooth and the presentation and delivery of the vehicle was a pl This was a great experience purchasing a new vehicle. The whole experience was very smooth and the presentation and delivery of the vehicle was a pleasure! More

Poor experience I wasn't even acknowledged after walking into the showroom. I waited 15 minutes for a salesman to speak with. After discussing with him what I was loo I wasn't even acknowledged after walking into the showroom. I waited 15 minutes for a salesman to speak with. After discussing with him what I was looking for he came up with one selection for an Explorer that was not the right color nor equipped the way I wanted it. A real waste of time. I went to another dealership and bought what I was looking for. As I always say, "If things don't start out good they usually don't get any better." Brian More

Satisfied This is my second vehicle with Ken Grody Ford, i can see myself coming back once i'm ready. I will recommend family and friends without any hesitation This is my second vehicle with Ken Grody Ford, i can see myself coming back once i'm ready. I will recommend family and friends without any hesitation, i am pleased with the service i recieved from Bridgett P. More

Superb Customer Service! Would absolutely recommend Ken Grody to anyone looking to purchase a Ford!! We had excellent service from both our sales rep, Erick Cruz, and the fina Would absolutely recommend Ken Grody to anyone looking to purchase a Ford!! We had excellent service from both our sales rep, Erick Cruz, and the finance rep! The whole process was a pleasure and easy. Felt like we got a great deal and were treated with respect. Erick was very knowledgeable and took his time explaining all the perks and gadgets of the car to my daughter!! More

Ken Grody Ford service department is the best Ken Prete has been our service advisor for years and always handles any issue quickly and professionally. I always have my Fords serviced at Ken Grod Ken Prete has been our service advisor for years and always handles any issue quickly and professionally. I always have my Fords serviced at Ken Grody in Buena Park. Thanks to the entire service department, Steve Mcgill More

George really worked hard for us to give us the best deal My husband and I went to Ken Grody to test drive the Ford Edge. As soon as I sat in it, I knew it was the car for me. I had no intentions of buying My husband and I went to Ken Grody to test drive the Ford Edge. As soon as I sat in it, I knew it was the car for me. I had no intentions of buying that day, but George truly worked hard for us to give us the best price for our trade in and for the new car. He explained all the features of the car and even had the color I wanted driven from Carlsbad to Buena Park. The follow up as been amazing so far. George called us a week later to see if we are satisfied and answered all my questions and told me to call anytime. So far we are very satisfied not only with the Edge, but with the service. More

Excellent service department Took my Flex in for service and was met by service advisor Alex Maldonado. He was excellent and within an hour I was out the door. Alex had the Flex Took my Flex in for service and was met by service advisor Alex Maldonado. He was excellent and within an hour I was out the door. Alex had the Flex at the pickup area and ready for me. Pleasure to go there for service. More

Excellent experience! No pressure, excellent knowledge and fantastic experience! Jerry and Frank are outstanding employees. Treated my family and I as if we were part of th No pressure, excellent knowledge and fantastic experience! Jerry and Frank are outstanding employees. Treated my family and I as if we were part of their family. More

OUTSTANDING Everyone is always professional and helpful. This is the 4th car i purchased from them. I will be back and will recommend them to friends and family! Everyone is always professional and helpful. This is the 4th car i purchased from them. I will be back and will recommend them to friends and family! More

Service department is always on time and professional Service Advisor Tim Prete is always professional and does not cut corners always up front with any repairs. Repairs are on time. Thanks for GREAT ex Service Advisor Tim Prete is always professional and does not cut corners always up front with any repairs. Repairs are on time. Thanks for GREAT experience. More