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Ken Pollock Alfa Romeo Maserati

Wilkes-Barre, PA

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142 Reviews

290 Mundy St

Wilkes-Barre, PA

18702

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Showing 142 reviews

January 30, 2019

Excellent Experience I came in to look at a 2018 Nissan Pathfinder on the lot. I made an inquiry on their website and received a callback to schedule a test drive within 1 More

by bosco340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Ginocchetti , Fred Lipka , Jeri Joyce
Feb 06, 2019 -

Ken Pollock Alfa Romeo Maserati responded

Manny, welcome to the Ken Pollock Alfa Romeo Maserati family! It's our job to get you into the right vehicle for the right price and are here to make your car-buying experience FUN, FAST, and FRIENDLY! Thanks for such an awesome review!

January 18, 2019

My First Maserati Staff is very knowledgeable and friendly. The Maserati Lavante is awesome to drive with the Ferrari twin turbo V6. So worth checking out if your in th More

by Lala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Ginocchetti , Michael Lynch , Jeri Joyce
Jan 28, 2019 -

Ken Pollock Alfa Romeo Maserati responded

Thank you, Lala! We are so happy to hear how much your are enjoying your new vehicle. Enjoy and Congratulations!

December 27, 2018

Amazingly easy purchase The showroom was immaculate and comfortable. THe staff were all friendly. Kyle and Jeri were both amazing. They made the when experience easy .Will n More

by Mickcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Jeri Joyce
Dec 28, 2018 -

Ken Pollock Alfa Romeo Maserati responded

We're so excited that you enjoyed your car buying experience with us! It was our pleasure to have you here with us. Best of luck and many safe miles ahead!

November 12, 2018

Deceptive Practices They do not deal with integrity and honesty..Buyer beware, do not visit dealetship if want to to deal with people who are honest and forthcoming about More

by Tgoogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Baloga, Gino Ginocchetti
Nov 13, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Hi there, we’re sorry to hear that you we not happy with your experience with and that we’ve disappointed you. We value your feedback and would like the opportunity to address your concerns. Please give us a call at 570-301-2277 so we can help make things right.

November 09, 2018

A great dealership! I had a wonderful experience. Everyone was friendly, helpful, and easy to work with. I’m so glad I chose this dealership for my new vehicle and will d More

by Sylena P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Ginocchetti , Michael Williams , Tom Brenholts
Nov 13, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thanks, Sylena! We’re so happy that you enjoyed your experience with us. Best of luck in your new car!

October 29, 2018

Good service Good dealership. The guys were very nice and helpful. Tom was great with the financials. Mike was great with showing us all the cars we wanted to see More

by Titan19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lynch , Tom Brenholts
Nov 06, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Welcome to the Ken Pollock Auto Group Family! Thank you for your review!

October 21, 2018

malibu ltz Mike came outside to meet me before I got out of the car. right away I felt comfortable with him.He maid the process very easy. Even though he was ver More

by jocko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Williams , Tom Brenholts
Oct 25, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Hello and congratulations on your new car. We appreciate you taking the time to review your experience with Mike and our dealership. We look forward to working with you in the future. Welcome to the Ken Pollock Alfa Romeo Maserati Family!

October 03, 2018

very good easy to deal with. no pushing all great people to deal with thank you all very much.. just took possession of a 2015 maserati More

by rtmineo
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Gino Ginocchetti , Michael Lynch , Tom Brenholts
Oct 10, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Congratulations! Best of luck in your new Maserati! Thank your for such a great review.

September 26, 2018

Complete and excellant customer service The best experiance I have ever had purchasing a car. From the appearance of the dealership to the salesmen. I would recomend this dealership to my f More

by Tgoogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Gino Ginocchetti , Tom Brenholts
Sep 26, 2018 -

Ken Pollock Alfa Romeo Maserati responded

You're making us blush! Thank you for the 5 stars! It was our pleasure to help you find the perfect vehicle.

September 23, 2018

Friendly staff with expertise on their vehicles. After looking through several online websites and used car lots for a vehicle, I decided to stop at Ken Pollock Alfa Romeo to look at their available More

by daleig92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Tom Brenholts
Sep 26, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thank you for your review! Welcome to our dealership family, it was our pleasure to help you find the perfect vehicle.