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Ken Pollock Alfa Romeo Maserati

Wilkes-Barre, PA

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142 Reviews

290 Mundy St

Wilkes-Barre, PA

18702

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Showing 142 reviews

September 11, 2018

Outstanding Service The service was awesome, super friendly and down-to-earth. Definitely felt there was no gameplaying, and they just gave us the best offer! Highly reco More

by Kelly33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Gino Ginocchetti , Tom Brenholts
Sep 26, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Kelly, thank you for your review! It's our pleasure to help you find the right vehicle at the right price just for you. See you again soon!

August 22, 2018

good expierience Friendly and helpful employee's who made the purchase of a new vehicle a smooth transition. Staff also went over the feature's of the vehicle. More

by carguy85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Ginocchetti , Michael Williams , Melissa Caprari, Tom Brenholts
Aug 23, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thank you for your review and welcome to the Ken Pollock Alfa Romeo Maserati Family!

August 18, 2018

Best service Everyone was very friendly and helpful. Would recommend everyone to this dealership. We were looking for a used car for our 16 year old. Found one onl More

by Marsha2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Williams , Tom Brenholts
Aug 23, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Marsha, thank you for such a great review! It was our pleasure to have you here with us and help you find the perfect vehicle for your son. We wish him the best of luck in his new ride!

August 18, 2018

Great customer service I found a vehicle online and went to take a look at it later on in the evening. Even though it was a half hour befor closing they took all my informat More

by Sburgio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Ginocchetti , Fred Lipka
Aug 23, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Best of luck in your new car! We couldn't have been happier to get you into the perfect car that you were looking for. Thanks again for the 5 stars.

August 09, 2018

Great Buying Experience I had seen a ford escape on their website that had caught my eye. I took a ride up to the dealership & could not find it on the lot. I was met by Fred More

by mickey202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Lipka
Aug 15, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thanks for the awesome review! Now, that's how car-buying should be! It was our pleasure to find you the exact car that you both want and need. Welcome to the Ken Pollock Family!

July 14, 2018

Great staff Upon arriving at the dealership we were greated by Kyle. Very knowledgeable on all the vehicles on the lot. The entire staff was extremely friendly an More

by Nsbubb03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Gino Ginocchetti , Tom Brenholts
Jul 15, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thanks for the wonderful review! We will be sure to thank Kyle, Gino, and the rest of our team for providing you with friendly and professional service. Let us know if there is anything else we can help you with. We look forward to your next visit!

July 13, 2018

Happy! Kyle was phenomenal! I thought I was prepared but he answered questions I didn’t even know I had. Very satisfied with my purchase.. it’s exactly what More

by Amberlynn613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Tom Brenholts
Jul 13, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Hi Amberlynn! Thank you so much for sharing your positive experience with us! We are thrilled to hear that Kyle provided you with such great customer service. Please let us know if there is anything else we can do for you. Congratulations on your new car and we look forward to working with you again!

July 07, 2018

Dealer Kyle had a great attitude he went above and beyond to help me out of the bad situation I was in and I'm grateful to everyone there that help me More

by Shaggy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Gino Ginocchetti
Jul 08, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thank you for taking the time to review us! We are delighted to hear that Kyle went above and beyond to help you out of your situation. We appreciate your business greatly and hope to see you again.

July 07, 2018

Supper Kyle Is by far Awesome guy who works There He will let you know What time he will be in and even call you when He almost there To make good guess serv More

by Sawyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Tom Brenholts
Jul 08, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thanks for the incredible review, Sawyer! We will be sure to thank Kyle for going above and beyond to make your experience and an absolute delight. We guarantee that he appreciates this. Let us know if there is anything else we can help you with. We definitely look forward to assisting you again!

July 05, 2018

Excellent experience! We had a quick, easy and very satisfying buying experience at Ken Pollock ARM! This is now our go-to dealership and Mike Williams is our go-to salesma More

by Ann Marie P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Ginocchetti , Michael Williams , Tom Brenholts
Jul 05, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Ann, thank you for taking the time to leave us a positive review and rating! It is great to know that you had a quick, easy and satisfying buying experience especially with the help of Mike. We value our customers and we are glad to know that you will continue to visit us in the future. Have a good day!

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