Kendall Chevrolet of Marysville

"Wonderful Experience" I did extensive online research on the 2014 Chevrolet Silverado and I also visited five dealers in Snohomish County. I already knew the price that I s I did extensive online research on the 2014 Chevrolet Silverado and I also visited five dealers in Snohomish County. I already knew the price that I should pay for my 2014 Silverado before I visited the car dealers. Roy Robinson Chevrolet gave me the best price before I started the negotiation process compared to other car dealers. After we negotiated the price, the salesman gave me additional rebates that I was not aware of, which reduced the sales price more. I recommend Roy Robinson Chevrolet to other customers who are planning on purchasing a vehicle. More

Excited Customer Three days ago my family and I worked with Kelly Rayson looking for a used car for my daughter. After picking out the vehicle we wanted to purchase Three days ago my family and I worked with Kelly Rayson looking for a used car for my daughter. After picking out the vehicle we wanted to purchase Kelly as usually went above and beyond our expectations to give us an excellent price for the car we purchased. The price we paid was what we needed to pay with no payments since I'm planning to retire in the next 45 days. Kelly Rayson has a pleasing personality which makes him easy to work with. We walked out of Roy Robinson Chevrolet feeling very pleased with the purchase price and the Salesman. More

Wonderful customer service! Last August & September I began looking for a new car. I did a location search online for a Chevrolet Equinox & was contacted by Brent Castano at Roy Last August & September I began looking for a new car. I did a location search online for a Chevrolet Equinox & was contacted by Brent Castano at Roy Robinson Chevrolet. Brent was very friendly, asked what features I was looking for in a car, & we scheduled an appointment. Upon arrival Brent had the car we discussed pulled up next to the office & spent a long time going over the features of the car, showing me how the navigation system worked, & had me take the car for a test drive. There was never any pressure to purchase the car, which I appreciated very much! I delayed my purchase of the car at that time, contacted Brent in the late fall, & he graciously replied to my questions. In late February 2014 I decided it was time to buy my new car (my old car is 9 1/2 years old with 180,000 miles on it). In an effort to be an informed consumer, I chose to research all small SUV's, went & looked at those in my budget, did test drives, and ultimately decided the Chevrolet Equinox was still the SUV I wanted to purchase. On March 23rd I emailed Brent, & let him know I was ready to purchase my new Equinox. I told him what model & features I was looking for, & we ultimately set up an appointment for March 30th. Sunday afternoon Brent sat down with me & located a 2014 FWD LTZ Chevrolet Equinox in the White Diamond Tricoat exterior, & Jet Black leather interior, that I was looking for. The car was in Oregon, over 200 miles from his dealership, but he arranged a dealer trade. We came to an agreement on price, & my car was waiting for me when I got off work the next day! My daughter Meghan drove me up to Roy Robinson Chevrolet Monday evening to pick up my new SUV. We spent time checking out my new car, taking photos, & just enjoying sitting in & looking at my new car!! The paperwork was a breeze-a special 'thank you' to the office staff! Brent spent time connecting my phone to the navigation system, set up a couple radio stations for me, & preparing me for a safe drive home. I would like to note that the first time I met Brent, he had told me once I have purchased my new car, we would schedule 1 or 2 appointments to teach me how to use the navigation & lane departure systems. This was one of the selling points that helped me decide to go back to Brent. I am happy to say he kept to that promise & we had one appointment this past Saturday, & have plans to go back again in the next week or two. I would also like to say that I never experienced any high pressure sales practices during any of my interactions with Roy Robinson Chevrolet this past year. That practice along with the wonderful customer service I received from Brent is what brought me back to the dealership & ultimately to buy my new Equinox there. I am excited to own beautiful new SUV. Thanks to all at Roy Robinson for making my purchase enjoyable experience! **** I posted a review last week after purchasing my car, & it is NOT on this website. I re-read the guidelines, & am providing feedback as to why I rated this dealer with the # of stars that I did. I hope that it will be posted this time: I gave 5 STARS for Friendliness, Overall Experience & Customer Service all because my salesman, Brent Castano & the office staff were friendly & helpful during my car buying experience; & because I never felt any pressure to purchase my beautiful car until I was ready. I gave the price 4 STARS only because due to my limited knowledge on how to 'bargain' on the sales price, it is possible that I could have paid a lower price, if I had more experience in that arena. That said, I fully researched the car on the internet prior to making my purchase & feel I paid a fair price. ***** More

This was the easiest car buying experience I have ever had. Kelly is a super laid back no pressure to buy type of salesman. Will defiantly recommend him to all my friends and family. had. Kelly is a super laid back no pressure to buy type of salesman. Will defiantly recommend him to all my friends and family. More

Dave Koshak was personable and knowledgeable. He worked very hard to get the interest rate I wanted and I was under a time constraint and he did his best to make me familiar with the vehicle before I had t very hard to get the interest rate I wanted and I was under a time constraint and he did his best to make me familiar with the vehicle before I had to leave. I think what really impressed me was that he encouraged me to come back when I had more time to thoroughly go over all the vehicles features. I would prefer that you had your own rating survey instead of all the choices, which some of them asked personal information I did not want to give. Also, I bought a Subaru and there is no option for that on this survey. I don't like this survey either - they get you at the end and I won't use it again. More

I was in the process of buy a 94 legacy touring wagon a VERY hard to find model that i have been looking for for months. On my way to pick up the car the sale man called me to tell me they had sold the car VERY hard to find model that i have been looking for for months. On my way to pick up the car the sale man called me to tell me they had sold the car the night before, VERY unhappy with how this deal went down CANNOT when the middle of a purchase with financing squared away that they would just sell the car out from under me. It may take me 1yr or more to find that model again More

Mike immediately took us to the vehicle we were looking for, He was knowledgeable about the vehicle, and the process was easy. They made an offer, we made an offer, and we agreed on a price and that was th for, He was knowledgeable about the vehicle, and the process was easy. They made an offer, we made an offer, and we agreed on a price and that was that. We arrived close to closing, so we came back the next day to do paperwork and make payment. They cleaned our vehicle, filled up the gas tank, and the rest is history. We will definitely be back to Roy Robinson on our next car purchase. Best car buying experience I have ever had. More

my name is Glen, and i recently bought a car from Roy Robinsons. when i got there i could see that it was very busy, but despite the business jason peterson found the time to help me find a great car in Robinsons. when i got there i could see that it was very busy, but despite the business jason peterson found the time to help me find a great car in my price range. More

We visited is dealership recently to buy a pre owned car. Kelly was very friendly and was even great withh our young son. He engaged us, and thou he has somewhat private questions at times that did not perta Kelly was very friendly and was even great withh our young son. He engaged us, and thou he has somewhat private questions at times that did not pertain to the purchase at all, he was pleasant. We had seen the car we wanted online and The price was $3,000 lower than marked, but we were told it was because it had been on the lot for so long and nothing was wrong with it. Less than a week after purchase, the battery light came on and the car died. We replaced the battery but the light still came on. We spoke to Kelly, who was no longer his friendly self - how very surprising! I say this sarcastically, as it was expected since our purchase was complete. After looking at the car today, they priced it at almost $1300 to replace the alternator, bad cables and gear shift. What kind of dealership does is?! It was supposedly checked before it left the lot originally and now all of a sudden it has all these problems? What a rip off!!! What kind of professional dealership sells a car they know does not work properly and then charges you up the butt for repairs that should have been made before sale?!?! Avoid this place!!!!!! More

I went to Roy Robinson originally from a Craigslist lead on a used car. When I got there, I realized they had a lot more to choose from than Subaru's and Chevy's. The salesman listened to my wants/needs and on a used car. When I got there, I realized they had a lot more to choose from than Subaru's and Chevy's. The salesman listened to my wants/needs and recommended cars that maybe I hadn't thought about before. I left that day giving the salesman a job to put together some cars that would fit in my budget. He replied that evening with some options. After narrowing it down further, I told him I would be in over the weekend. He came in on his day off just for me. I test drove two different cars while my family waited at the dealership and was taken care of from the friendly staff. We narrowed it down to "the one" and when it came to price, they were able to work with my budget. I feel I got a great deal on my car! It KBB'd for $2500 more than what I paid for it. Thank you everyone at Roy Robinson Chevrolet! More