Kendall Dodge Chrysler Jeep Ram - Service Center
Miami, FL
3,542 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center
As always excellent attention to what needed to be done. Carlos handled my problem in the best possible way and kept me informed all of the time. Excellent job well done. Carlos handled my problem in the best possible way and kept me informed all of the time. Excellent job well done. More
Unfortunately the past few times I've taken the car for service my vehicle has been returned to me dirty. Before they used to wash the outside. Also, the past few times I've taken my car in for an oil chan service my vehicle has been returned to me dirty. Before they used to wash the outside. Also, the past few times I've taken my car in for an oil change my tires have been low on air and no air was put in them. More
Jose Lopez has amazing customer service and made the transaction as smooth as possible Excellent transaction as smooth as possible Excellent More
We have been taken care of by Paula for years. She is a gem and understands true customer service. When we arrived at the service department we didn’t see Paula, so asked for help from THREE oth She is a gem and understands true customer service. When we arrived at the service department we didn’t see Paula, so asked for help from THREE other service representatives who would not see to us- even though they were not with any other customers! Useless! Then Paula showed up, took us under her wing, saw what problems our Pacifica had and had it taken in to be fixed. She followed through by texting both my wife and me updating the progress and completion of the repairs. Five stars for Paula. Zero stars for the other service reps. I would recommend using this dealers’ service department ONLY if they can see Paula! More
Muy mal servicio falta de respeto al cliente por no darle la información de su carro mi carro estado por 03 semana en enero y 02 meses febrero y marzo y me lo entregaron con las mismas fallas muchas mentir la información de su carro mi carro estado por 03 semana en enero y 02 meses febrero y marzo y me lo entregaron con las mismas fallas muchas mentiras. More
All was good. Had no probs. Nice service attendants. Mangers were attentive and helpful. I was happy Had no probs. Nice service attendants. Mangers were attentive and helpful. I was happy More
Had an issue with the undercarriage gas tank that was punctured while I was driving and my extended warranty wasn’t honored. Had to go through my insurance to get it fixed. I will no longer purchase exte punctured while I was driving and my extended warranty wasn’t honored. Had to go through my insurance to get it fixed. I will no longer purchase extended warranty’s in the future. More