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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,519 Reviews

3,519 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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July 29, 2023

I was told I was buying a certified jeep it turned out to be an unsafe vehicle & to ad insult the injury the dam thing came with one key fob it turns now its costing me 400.00 dollars for another one.I have More

by FERNANDEZENRIQUE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We value and appreciate your business, Enrique. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 29, 2023

Service advisor excellent! Fast service, good service! Dealership personnel professional, helpful, friendly, and offices clean More

by Valerie Berben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Jul 31, 2023 -

Valerie Berben responded

Paula Bean makes me feel welcome. She is a jewel. You have an excellent employee.

July 28, 2023

Great customer service that was able to meet all my expectations. Timely updates was provided More

by sanmartind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Mr. Lazaro Varas is the best car dealer professional I have ever known to assist me with the good health of my Jeep. He is extremely knowledgeable, professional and a true gentleman. I could not be happi More

by olgalobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 28, 2023

I arrived at my scheduled appointment time but had to wait nearly 30 minutes for anybody to attend to me. More

by gstula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My service advisors name is not listed and I do not remember who it is. It is not present on any of my documents.
Jul 28, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

"Gstula" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 28, 2023 -

gstula responded

My name is Gregory Stula. I purchased a Ram 3500 from Kendall Dodge Chrysler Jeep Ram on May 14, 2022 and took my car in for service on July 5, 2023.

July 28, 2023

Very good. Jose was good to work with and the loaner was good. Thank you More

by BEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 28, 2023

Daniel had great customer service and did a great job getting me in and out More

by angela1bunny28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 28, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 28, 2023

Tremendo trabajo y sobre todo excelente trato y siempre ta estan hablando con una sonrisa More

by JOEJIMENEZ464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 28, 2023

They took almost 2 weeks. Never picked up the phone nor call back. It was frustrating to not know when I was getting my car back. More

by elib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Francisco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

"Elib" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 27, 2023

I had my car towed there after a right front tire blow out on 95 at 83 mph. My car has yet to reach 14,000 miles. I called to use my tire protection plan and was told it was covered prior to my car gettin More

by CYNDIPALACIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We value and appreciate your business, Cyndi. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Aug 07, 2023 -

CYNDIPALACIOS responded

Doesn’t matter.

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