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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,523 Reviews

3,523 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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June 27, 2022

Labor shortages hurt this service department. Once handled by Tony the manager, warranty work provided without a hitch More

by kimtom89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 27, 2022

They didn’t test the vehicle for the actual problem. They decided to replaced my tires and say the problem was corrected when it wasn’t. I spent approximately $2,400.00 and my car still have the same is More

by ERASMO Bonilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Erasmo. Our service leaders will be contacting you to ensure your complete satisfaction. Enjoy your day.

June 27, 2022

Service Manager was polite and professional. Listened to my needs. Needed to return vehicle after first visit as one issue wasn’t fixed. Upon 2nd pickup, the issue remained not fixed. Service M More

by EG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for your feedback. We hope your next visit is most enjoyable. Be well.

June 27, 2022

El servicio excelente,la persona que me atendio súper atenta y amable,respondió todas mis preguntas More

by PAPICHULI22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 25, 2022

Is the best the service and Lazaro Varas help me a lot together with Paula Been best workers in my opinion More

by juanitasart
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 25, 2022

Service itself was good, thing is service advisors were not attentive at all. Called multiple times, never picked up calls or voicemail feedback. Had to run in person to the dealer to get info. The day pic More

by ANTONIO.FERNANDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lazaro Varas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Antonio. Our service leaders will be contacting you to better assist you. Enjoy your weekend.

June 25, 2022

Great customer service . Very prompt and courteous and professional . Leave vehicle clean . Service writer very professional More

by alejsuarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 25, 2022

This is my second Service Visit. The first one was a complete disappointment. This second time was all the way around, i left the dealership very pleased. And i encourage you guys to More

by ROMELROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mondragon
Jun 25, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 25, 2022

Excelente trato amabilidad y profesionalidad, buenas explicaciones en cuanto al arreglo del carro y me dieron muy buenas opciones para otras cosas me senti cómo en casa de algun familiar desde que compr More

by lauram_0907
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 25, 2022

Great service and also was a fast service. Everything was checked and they gave me good sugestión More

by mike7214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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