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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,492 Reviews

3,492 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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November 01, 2021

I went in for one problem and came out with another bad service unbelievable never again More

by ERNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in service
Nov 01, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with your feedback. We do apologize if you feel that you were not given the top-level customer service that you deserve. If you should have any ongoing concerns, please feel free to include your name, contact details, and any areas of concern to social@kendalldcjr.com and we will be very happy to speak with you. Hope to hear from you soon.

November 01, 2021

Good, quick, and straight to the point. Nice employees. Will be coming again for another oil change and tire rotation More

by alejandrorunner21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 31, 2021

Amazing service rep- Hugo. So detailed and makes sure you’re up to date with your car status. More

by M_RAMOS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Nov 01, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 30, 2021

I like to use Kendall Dodge because there professionalism and the work is always one of the best, thank you for treatment and the good customer service More

by EDSONVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Tamarit
Oct 30, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 29, 2021

OK! I HAD SUCH A BAD EXPERIENCE BUYING MY VAN THAT I THOUGHT THE SERVICE WOULD BE THE SAME BUT I WAS WRONG WAS IN AND OF THE OIL CHANGE IN A HEART BEAT! THANKS👍🏽 More

by orlconj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Del Pino/G Ruiz
Oct 29, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 29, 2021

Fast service. From the moment I arrived everyone was professional. I didn’t have to wait long for my car to be ready. More

by VERAFERNANDEZ1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauna Davis, P. Echevarria
Oct 29, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 29, 2021

I really appreciate the service. Everything was so easy. Everyone was very helpful and nice More

by cnonner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 29, 2021

this dealership is the best I left the one on us-1 in palmetto bay area to come here my service writer was Paula Bean. now its jorge in the oil change area both great people. More

by DAISIANE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula bean service and jorge in œil change
Oct 29, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 27, 2021

Mr Lopez was very helpful & the most professional! He suggested the very best service contract for me. More

by arlenetg38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Lopez
Oct 27, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 27, 2021

It was an amazing expirence everything was great the staff was super patient and helpful More

by orlandosuarez37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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