Kendall Ford of Marysville
Marysville, WA
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I had a great experience and I will definitely be a customer for life! They helped me through the entire process and got me in to a great rig for a great price. customer for life! They helped me through the entire process and got me in to a great rig for a great price. More
The service department is what got our business! !! Christina is amazing and the sales team… Zane is top notch Sales!! Every country girl needs a big truck!! !! Christina is amazing and the sales team… Zane is top notch Sales!! Every country girl needs a big truck!! More
Kendall ford is a large dealership company with years of experience behind the brand. Their staff is professional and friendly and communicated well ahead of time through email. Their staff buying pro experience behind the brand. Their staff is professional and friendly and communicated well ahead of time through email. Their staff buying process was quick and smooth. More
I found their vehicle online and contacted the dealership. Texts were very helpful and informative. I had the pleasure to work with Mr Coutee and Mr Peralta and they exceeded my expectations. I pu dealership. Texts were very helpful and informative. I had the pleasure to work with Mr Coutee and Mr Peralta and they exceeded my expectations. I purchased a 2020 ford explorer and it is amazing. I likely won’t need to purchase another vehicle before I die as the explorer will still be running strong, but if I do, I will confidently return to Kendall Ford of Marysville More
We decided to visit Kendall Ford of Marysville with the intention of buying a 2025 Raptor given we could put together a deal that was more advantageous than buying a 2026. When it came time for negotiation intention of buying a 2025 Raptor given we could put together a deal that was more advantageous than buying a 2026. When it came time for negotiations, Guillermo brought in Zane to present their second proposal and attempt to defend the trade value on our Bronco. Zane proceeded to bring up politics and made a comment regarding taxes and RTA licensing fees that the “democrats” implemented. The lack of professionalism was extremely off putting and only got worse from there. I can only assume that Zane knew absolutely nothing about why we were interested in trading our Bronco for a Raptor. He went onto tell us that he had to take $38k when trading in his Bronco Everglades because they needed a third row for their four grandchildren. I explained unlike his buying motivations, ours were based on wants and not a need. This would’ve been the third Raptor that we’ve owned. He also failed to provide any context for his Bronco. For all we know it could’ve have had 100k miles and been in terrible condition. Anyhow, he was visibly angry at this point. I told him that apparently we needed to do some more research. Sound Ford for example had priced a similar 2025 Raptor for under MSRP. He went onto to tell us that they were being sued for advertising misleading prices. None of that really mattered at that point. I had decided I wasn’t interested in a 2025. Especially given the fact that 2026 Raptor models were in transit, had a few additional options and the most recent MSRPs were exactly the same on both the 2025 and 2026s. Zane went onto tell me that wasn’t the case as Ford has 4 or 5 price increases throughout the year. I explained that the window stickers had already been generated on the in transit 2026s and that those prices wouldn’t be changing. We had had enough of Zane’s lack of professionalism, misleading comments and quite frankly an overall approach of part ignorance and lack of skillset that you’d expect from someone that was new to the car business. The following day Guillermo called to find out if we had gone to Sound Ford after we left. I explained that we had not gone to Sound Ford or any other dealership for that matter. We had decided that we’d rather purchase a 2026. While I was speaking, Guillermo repeated mmmm, oh, mmmmm. This wasn’t a follow up call. This was an attempt to troll me. I have owned more than 20 vehicles and this was the worst experience that I’ve had when attempting to make a purchase. Fortunately, there are numerous Ford dealers within a short drive. Do yourself a favor, don’t bother wasting your time at Kendall Ford of Marysville. More
Though I didn’t end up buying from here, it wasn’t due to lack of awesome employees or competitive pricing, I was just looking for a very specific vehicle they didn't have in stock at any of their dealership lack of awesome employees or competitive pricing, I was just looking for a very specific vehicle they didn't have in stock at any of their dealerships. The salesman was extremely friendly and listened to what I wanted, even trying to place me in a competitive vehicle. I still go here often for parts when I have to. Unfortunately that department is quite a bit overpriced and doesn’t participate in Ford’s website pricing. More
OMG! ! Kendall's actions and professionalism can never be put into words. Financing was WOW! They worked diligently until I was driving my new car! ! Kendall's actions and professionalism can never be put into words. Financing was WOW! They worked diligently until I was driving my new car! Thank You.. More

