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Kendall Ford of Marysville

Marysville, WA

4.6
485 Reviews

15900 Smokey Point Blvd

Marysville, WA

98271

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Showing 485 reviews

March 18, 2020

I was not happy with the 1400 dollar bill to change a 50 dollar water pump on a car I paid 1500 dollars for.I didn't feel it was right I was charged for the mech breaking bolts off. I would have been happy More

by Dean Campbell
Recommend Dealer
Yes
Employees Worked With
Ken
Mar 21, 2020 -

Kendall Ford of Marysville responded

Hi Dean, our Service Manager, Ted, would really like to speak with you more regarding this matter and will be calling you shortly. Thank you and we look forward to speaking with you.

March 16, 2020

Oddball Trade In Kendall had the exact truck I had been shopping for at an attractive price. They worked diligently to work with me and another dealer to liquidate my More

by sammamishsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kaminski, Kobie Wyatt, Erik in Finance and Zane.
Mar 19, 2020 -

Kendall Ford of Marysville responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

Mar 19, 2020 -

Kendall Ford of Marysville responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

March 14, 2020

Oil change, windshield wipers replaced Went in to get oil change and new wipers and was greeted by a very nice service person and he said it would be done in about 1.5 hours and would rotat More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teegan
Mar 17, 2020 -

Kendall Ford of Marysville responded

Gina, we are very happy we could provide you with a positive experience!

March 13, 2020

oil change and tire rotation Took my 2019 Explorer to Kendall Ford for its first 5,000 mile oil change and tire rotation. The service staff was very friendly, courteous and profes More

by Charlie J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Wheatcroft
Mar 17, 2020 -

Kendall Ford of Marysville responded

Thanks for the recommendation, and have an amazing day!

March 12, 2020

I haven't even gotten my car yet and today will be the 4th day. I think I should get a proration due to me not having the car yet. Already done paid for my insurance that I dont even have a car yet. More

by Tootone3142
Recommend Dealer
Yes
Employees Worked With
Tom Dorling
Mar 17, 2020 -

Kendall Ford of Marysville responded

Hello, please contact our General Manager, Susan, at 360-659-4000 if you still have not received your vehicle and we would be happy to assist you with this matter.

March 04, 2020

Great people, easy process! Jared and team helped me out of a jam and into a 2019 F-150 XLT! Took some doing but he worked through all the issues and got me rolling again. Than More

by jameso01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Dukleth
Mar 07, 2020 -

Kendall Ford of Marysville responded

We are very happy we could provide you with a positive experience!

March 03, 2020

Easy process of fining the right truck for my needs! I was contacted by Shay the same day I inquired, made an appointment the following day and bought my truck! Very helpful and interested in my search. F More

by admjet97
Recommend Dealer
Yes
Employees Worked With
Shay, Tom Dorling
Mar 07, 2020 -

Kendall Ford of Marysville responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

March 01, 2020

An excellent experience with Jeff Tuttle with my purchase. Professional, warm, knowledgeable with salesman Jeff Tuttle. He was very personable and made the whole buying experience a pleasure. I am thrilled wit More

by Mick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tuttle
Mar 05, 2020 -

Kendall Ford of Marysville responded

Thanks for the recommendation, and have an amazing day!

February 27, 2020

Had a positive experience with Dylan Alexander buying a Ranger. The process was friendly and has so far left a good impression. We sat down and watched tv and chatted while paperwork was being completed. More

by RN
Recommend Dealer
Yes
Employees Worked With
Dylan Alexander
Mar 01, 2020 -

Kendall Ford of Marysville responded

Congrats on your Ranger! Glad to hear you enjoyed your buying experience.

February 26, 2020

Very friendly texted me when my car was finished all issues were taken care of in a timely manner I appreciated everything he did for me More

by lsdixon1
Recommend Dealer
Yes
Employees Worked With
Did not work with sales department
Mar 01, 2020 -

Kendall Ford of Marysville responded

We're glad to hear you enjoyed your visit.

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